Pet's Table Reviews 1,318

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Terrific experience! Pet's Table is a well-oiled system, and more importantly, they offer food my dog loves! I am especially grateful they offer the ability to mix and match wet and dry food. Els... See more

Rated 5 out of 5 stars

Very good customer service. Great presentation and my doggies love the food. I have two older Chihuahuas, very picky with the food, sensitive stomach etc. I have tried several things in order to vary... See more

Rated 4 out of 5 stars

I love the easiness with which I can place or modify an order. My dog loves the food and besides happy, she looks healthy. My one issue with the service is that there are not specialized diets. For ex... See more

Rated 5 out of 5 stars

We have absolutely loved everything! Rufus is and looks very healthy and happy. His fur and overall aesthetic is amazing. He loves his meals, the shipping and delivery have always been great and punct... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

Comida fresca y personalizada para tu mascota en la puerta de tu hogar


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Terrific experience!

Terrific experience!

Pet's Table is a well-oiled system, and more importantly, they offer food my dog loves! I am especially grateful they offer the ability to mix and match wet and dry food. Elsie loves them both and is excited to eat again.

Shipping and communication have been terrific. Highly recommend giving them a try.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality food for your dogs

Very good customer service. Great presentation and my doggies love the food. I have two older Chihuahuas, very picky with the food, sensitive stomach etc. I have tried several things in order to vary their diet so they dont eat only dry food and nothing worked for their little bellies. Had absolutely no problem with Pets Table. Highly recommended.

September 29, 2025
Rated 4 out of 5 stars

Specialized Diets: An Opportunity for a New Line of Service?

I love the easiness with which I can place or modify an order. My dog loves the food and besides happy, she looks healthy. My one issue with the service is that there are not specialized diets. For example, for dogs with specific health issues like propensity for bladder stones, elderly dogs, arthritis, puppies, etc. I would love to be able to have a session with a dietician who can recommend a particular recipe to help with specific health issues. Maybe this is an opportunity for a new line of service? Just a thought.

October 14, 2025
Rated 4 out of 5 stars

I really did not like that you…

I really did not like that you increased the price without any warning and more than the inflation rate in Mexico.

October 12, 2025
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Reply from Pet's Table

Hola Julieta! Gracias por confiar en Pets Table y permitirnos alimentar a tu perrito durante tantos meses, estamos felices de que sea parte de nuestra manada. El aumento de precio se comunicó vía correo electrónico el 08/09/2025. El aumento de precio en tu suscripción lo hemos hecho después de 14 meses de consumo y ha sido de un 8.5% (inicialmente pagabas por tu plan $1613 MNX y ahora con el nuevo precio $1750MXN). Si bien en ese tiempo la inflación en México estuvo entre el 4-5% lamentablemente a nosotros nuestros proveedores nos aumentan los precios a un ritmo mucho más acelerado, por ejemplo, las carnes nos las aumentan casi todos los meses, los operadores logísticos ajustan sus tarifas cada 4-6 meses, los proveedores de insumos de empaque también, entre otros. Nuestra idea es poder mantener la calidad que prometemos en nuestros productos, por ello también de vez en cuando tenemos que ajustar en cuanto a precios.

Agradecemos muchísimo la compresión y seguimos trabajando para brindarles siempre un buen producto y servicio,

Abrazos y saludogs!

Rated 1 out of 5 stars

6 days, to get the food

You told me, if i paid early that morning, ill get,my pets food, i did, then i got a mesagge saying, i ll get the food in 6 days!!!
Until monday, why??

October 11, 2025
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Reply from Pet's Table

Hola Susana, primero que nada queremos agradecerte la confianza que nos brindas al poder alimentar a Lotta y Tutsi, estamos muy felices de que pertenezcan a nuestra manada!

Por otro lado, lamentamos el mal entendido y queremos aclarar como lo comentamos vía conversación de WhatsApp con nuestro equipo de atención al cliente: una vez realizado el pago, en tu localidad, por temas logísticos el pedido tiene un tiempo de entrega de 3 días hábiles. En esta ocasión se atravesó el fin de semana, por lo que la entrega se tiene que hacer el día lunes 27 de octubre. Cumpliendo con los días hábiles que se prometen, ya que los fines de semanas no hacemos entregas por el momento.

Agradecemos mucho tu comprensión,

Abrazos y saludogs!

Rated 4 out of 5 stars

So happy with Pet's Table

Since my dog has been eating Pet's Table food, I have noticed that his weight is balanced, he has lots of energy, and his stools are “perfect.” I am happy and want to trust that I am giving him the best food I can offer him. His food was already homemade, but perhaps not as balanced, and the cost was enormous. I had some problems with the second shipment. I wish you could do something to guarantee deliveries.

October 10, 2025
Rated 5 out of 5 stars

No more spoons for Leonardo

My son Leonardo used to eat with a spoon, I struggled with him and his stomach issues but now since we buy Pet's Table, my baby boy eats by himself, his hair is beautiful, feces are firm and no more belly pain.

September 30, 2025
Rated 3 out of 5 stars

Great food - Awful Customer Service

The food itself has been great for my dog with allergies, no complaints there. Unfortunately, the customer service have been a completely different, and very frustrating experience.

It’s been close to a nightmare: one day, you speak to an agent who genuinely tries to help, and the next, you’re met with someone who seems to only know the word “no” and even suggests asking a neighbor for help (seriously?). On top of that, they’ve sent the wrong packages multiple times, despite me being extremely clear and detailed with my delivery instructions.

It’s been a mess, and honestly, it’s disappointing to deal with such inconsistency for a product that otherwise works so well, especially considering it’s not exactly cheap. At this price point, attention to detail and reliable service should be the minimum.

October 1, 2025
Unprompted review
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Reply from Pet's Table

Hola Kelly, gracias por permitirnos alimentar a tu perrito. Nos contenta muchísimo saber que sus alergias se han controlado con su nueva alimentación. Vemos que hubo una serie de malos entendidos en cuanto al cambio del plan mensual al quincenal y la entrega de ese segundo pedido. Nos contenta que toda esa situación se solucionó, haciendo correctamente los cambios solicitados en el plan y las fechas de entrega. Seguimos trabajando en la mejora continua con todo nuestro equipo, para que nuestros clientes siempre reciban el mejor producto y servicio.

Gracias por ser parte de la manada Pet's Table!

Rated 5 out of 5 stars

We loved it!

We loved the personalized attention to our dog’s needs, plus she loves the food and gets excited every time we serve it.
The prices also are affordable.

February 15, 2025
Rated 5 out of 5 stars

My Dog loves it!!

My Dog loves it!!! He literally jumps and dances when his food is served!!! He has the right weight now, and gets so happy when eating.

January 18, 2025

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