Easy website to navigate and smooth check out process. Each product had a detailed description and was very informative which was really helpful as a first time cat owner. Prices were just as competit... See more
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My cat's really fussy with his old age and only likes his particular food which is becoming harder to find (Royal Canin) Pettable still have it in stock and delivery was quick. Will defo use again!
Pettable did a great job of processing and despatching my order. Delivery date was a little confused because their carriers couldn't make up their minds when they would be coming. I even received an... See more
New website so at first I wasn't sure but they had a promotion on their first day. Surprisingly very good! Quick delivery as well as being very friendly when I messaged them on Facebook. Will be using... See more
Company details
Written by the company
Find their next favourite and save on the products you love at Pettable - the UK's #1 for all things furry, feathered and scaled. Free delivery on all orders over £29!
Contact info
United Kingdom
- hello@pettable.co.uk
- pettable.co.uk
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Great service
June 27, 2023
Pettable have always been excellent in…
Pettable have always been excellent in service and price
February 23, 2023
Unprompted review
Items missing in my order but company…
Items missing in my order but company refused to resend but offered a gift voucher code which wasn’t ideal because then I had to pay postage again when I ordered the missing items.
December 7, 2022
Reply from Pettable
Hi Sharon, unfortunately we were unable to issue a direct replacement or refund on this occasion because your claim for missing items failed our anti-fraud matrix. We must have these measures in place to not only protect ourselves as a business, but also to protect our customers from price increases as a direct result of fraudulent activity. This has been explained thoroughly in our previous correspondence.
We instead agreed to provide a gift voucher covering the full value of the items you claimed to be missing, which I can see you've already redeemed. An additional cost for P&P could have been avoided if redeemed as part of an order with a total above our free delivery threshold.
Kind regards,
Matt @ Pettable
Easy to order and quick delivery
Easy to order, quick postage, had the item I wanted in stock which I was struggling to find elsewhere.
November 17, 2022
Customer service was next to none
Contacted the company about a toy I was looking for as my dog loves them, they checked and had it in stock and added it to the website so I could buy it. The customer service I received from this company was top quality
November 14, 2022
Job well done.
Pettable did a great job of processing and despatching my order.
Delivery date was a little confused because their carriers couldn't make up their minds when they would be coming. I even received an email from them after the parcel had arrived telling me to expect delivery the following day 🤣.
October 18, 2022
Great communication and very quick…
Great communication and very quick delivery. Thank you
September 19, 2022
Great customer service very helpful…
Great customer service very helpful indeed A**
September 14, 2022
Good products and excellent service.
August 24, 2022
Great personal service as always from…
Great personal service as always from this pet shop
August 5, 2022
Easy to use website and super customer…
Easy to use website and super customer service. Great prices and fast delivery. Would recommend.
July 30, 2022
Unprompted review
Amazing service
Amazing service, Great prices and Lee from Customer Services/Packing was very helpful and kind with my enquiry.
Thanks for my making my Hamster a very happy hammy :)
July 4, 2022
Unprompted review
easy to use website
Easy to use website, competitive prices & quick delivery, happy to keep using.
June 18, 2022
Unprompted review
My cat's really fussy with his old age…
My cat's really fussy with his old age and only likes his particular food which is becoming harder to find (Royal Canin) Pettable still have it in stock and delivery was quick. Will defo use again!
February 20, 2022
Unprompted review
Excellent
Easy to use, good prices and great customer service! Very impressed, would definitely recommend.
February 14, 2022
Unprompted review
Amazing service
Amazing service! Great prices and I now have one very Happy doggo now! Not that he wasn't before, he actually liked his life before pettable but now he loves it.
Thanks Pettable
Bradders and Markus 🐾
February 13, 2022
Unprompted review
Great prices and amazing customer…
Great prices and amazing customer service, would definitely recommend!
February 11, 2022
Unprompted review
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