Banner for Pharmacy Express

Pharmacy Express Reviews 

652
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 485 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and quick responses to inquiries. Many people appreciate the personalized approach, feeling valued and well-cared for, noting thorough medical checks and advice. Reviewers frequently mention the quick and reliable delivery service, with orders arriving promptly and securely packaged. The ordering process is straightforward, supported by clear communication and follow-ups to ensure safe delivery.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, speedy,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Staff

Users describe positive interactions with staff, highlighting their responsiveness, helpfulness, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the personalized and caring... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely pharmacy. Been coming here for my weight loss jabs and not only do they support to a lower bmi but you actually feel like your being treated like a human, but a human. It’s a very person... See more

Company replied

Rated 5 out of 5 stars

Ive been a patient for eight months. The team at Pharmacy Express works in tandem to seamlessly provide guidance through your journey, be it weight loss or other treatments that they provide. The... See more

Company replied

Rated 5 out of 5 stars

Really good pharmacy from what I have experienced. I don’t live anywhere near the pharmacy but I do use them for the meds I need. I work full time and can only get my meds delivered on a Saturday and... See more

Rated 5 out of 5 stars

Fantastic service everytime… been with other providers for my Mounjaro and Pharmacy Express are by far superior in customer service and price. The WhatsApp facility is amazing they reply within a coup... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Women's Health Clinic
  4. Pharmacy
  5. Travel Clinic
  6. Weight Loss Service

About Pharmacy Express

Written by the company

Pharmacy Express

Express and affordable health services for all.

Pharmacy Express is a GPhC-regulated online pharmacy providing safe, accessible and reliable healthcare services across the UK. We offer both private and NHS pharmacy services, with dispensing and delivery available throughout the UK.

Our services include NHS prescription delivery, repeat prescriptions, Pharmacy First services, seasonal vaccinations, travel vaccinations and weight management support. Patients can access care through both virtual and in-person consultations, making it easier to choose the option that suits them best.

Every service is delivered with patient safety, clinical care and convenience in mind. Our pharmacy team is committed to providing clear guidance, professional support and a smooth experience from consultation through to delivery.

At Pharmacy Express, we aim to make healthcare simple, affordable and dependable, helping patients access the treatment and support they need with confidence.

Our promise to you

Written by the company

Safe, Secure and Pharmacist-led
At Pharmacy Express, we are committed to providing a safe, reliable and supportive healthcare service. Every order is reviewed by our qualified pharmacy team, with fast delivery and patient-focused care at every stage. Your health and wellbeing are always our priority

Same-day dispatch may be available

Free delivery on eligible orders

Next-day UK delivery is available once your order has been safely reviewed and approved by our clinicians

Contact info

Simple Access to Trusted Care

Trusted treatment, clear guidance and safe pharmacist-led care.

4.9

Excellent

TrustScore 5 out of 5

652 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(652)

456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery is excellent and quick

Delivery is excellent and quick. Checks are made each time I order so I feel I'm being looked after and professionally. Supporting information is included with each delivery which comes in a well padded bag with a cooling pack and ensured that it is hand delivered.

June 19, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for taking the time to leave such a thoughtful review! We're delighted to hear that you were pleased with our quick delivery and that our clinical checks help you feel well looked after. It's also great to know that you found the supporting information, secure packaging, cooling pack, and hand-delivered service reassuring. Providing safe, professional care alongside a reliable delivery service is very important to us. We truly appreciate your feedback and look forward to supporting you again.

Rated 5 out of 5 stars

Excellent Service

I have only ever had prompt and considered service from Pharmacy Express, their prices are very competitive, and I like that they make sure that my parcel arrived, it makes for a personal touch and of course means that they too can check my order off as successfully completed. I don’t like filling in forms, but appreciate that the information I have to give means that both parties are safe. 10/10

June 25, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that you have consistently received prompt and considerate service from our team.

We’re pleased that you appreciate our delivery checks and follow-up messages. We believe these personal touches help us provide a reliable service while ensuring everything has been received safely and successfully.

We also appreciate your understanding of the information we collect during the process. While we know forms can sometimes feel like an extra step, they help us provide a safe and responsible service for our patients.

Thank you for your continued support and rating. It means a great deal to the whole Pharmacy Express team.

Rated 5 out of 5 stars

Great service

Phrmacy Express kerp in communication with their customers abd always send a twxt message to ensure deivery has been received and that all is ok. Great service.

June 19, 2026
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your lovely review. We’re pleased to hear that you appreciate the communication and follow-up from our team. Keeping our customers updated and making sure deliveries have arrived safely is an important part of the service we provide. Thank you for choosing Pharmacy Express and for your kind words. We really appreciate your support.

Rated 5 out of 5 stars

Excellent! Extremely helpful and reviewed…

Extremely helpful and reviewed everything thoroughly. Contacted in person to clarify a couple of issues, would highly recommend as a pharmacy. Excellent customer service.

June 19, 2026
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. We’re delighted to hear that you found our service helpful and thorough. Taking the time to review everything carefully and speak with our patients directly when clarification is needed is an important part of the care we provide. We really appreciate your feedback on our customer service and your recommendation. Thank you for choosing Pharmacy Express.

Rated 5 out of 5 stars

Highly recommended

My friend recommended Pharmacy Express to me. I have to admit I was apprehensive. I have various complicated medical conditions and am on a lot of different medications.
I eventually decided to give it a go.
I need not have been concerned.
The procedure has been so thorough through every step of the way. I was given every reassurance needed and my concerns were looked at with consideration and understanding.
My first delivery arrived last night and even that was checked and I was contacted although it was ‘out of hours’
I really am very impressed with how Pharmacy Express have treated me. I feel they really do care. I’m a patient not just a number. I would definitely be recommending them to other friends and family

June 19, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for taking the time to share such a thoughtful review. We completely understand that changing pharmacy providers can feel daunting, especially when you have complex medical needs and multiple medications to manage.

We’re so pleased to hear that our team was able to provide the reassurance, care, and support you needed throughout the process. Our aim is always to treat every patient as an individual, not just an order, and to make sure you feel confident and looked after at every stage.

We’re delighted that your first delivery arrived safely and that our team could provide the extra checks and support you needed. Thank you for trusting Pharmacy Express with your care and for recommending us to your friends and family. We truly appreciate your kind words.

Rated 5 out of 5 stars

Repeat customer

I have been using Pharmacy Express for a while, they’re amazing. You often don’t get anywhere near this level of service from the larger players. Ordering is easy and I get it delivered the next day. It is hassle free!

June 18, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you so much for your fantastic review. We’re delighted to hear that you’ve been using Pharmacy Express and that our service has made ordering your medication simple and hassle-free. Providing a personal, reliable service with fast delivery is something we’re really proud of, and it’s wonderful to know it’s making a difference. Thank you for choosing Pharmacy Express. We truly appreciate your continued support.

Rated 5 out of 5 stars

Fantastic service everytime… been with…

Fantastic service everytime… been with other providers for my Mounjaro and Pharmacy Express are by far superior in customer service and price. The WhatsApp facility is amazing they reply within a couple of hours, sometimes minutes. They also care about you with regular check ins and Zoom calls. From placing my order to receiving it takes 3 days at the most. I will not be moving providers again😃

June 18, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you so much for your fantastic review and continued support. We’re thrilled to hear that you’ve had such a positive experience with Pharmacy Express and that our service, communication, and support have made a difference for you.

It’s great to know that you value our WhatsApp support, regular check-ins, and the care provided by our team. We always aim to make the process as smooth and supportive as possible, from placing your order through to ongoing guidance.

We truly appreciate your trust in us and are delighted to be part of your journey. Thank you for choosing Pharmacy Express. We look forward to continuing to support you.

Rated 5 out of 5 stars

Great service and communications.

June 18, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your lovely feedback. We’re really pleased to hear that you’ve found our overall service great and communication in particular great too. We believe good communication is the key to patient satisfaction and support. We appreciate you taking the time to share your experience and look forward to assisting you again.

Rated 4 out of 5 stars

They are very helpful

They are very helpful, quick to answer any questions I have had.

June 16, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your lovely feedback. We’re really pleased to hear that you’ve found our team helpful and responsive. Providing speedy support whenever you need it is something we always strive for. We appreciate you taking the time to share your experience and look forward to assisting you again.

Rated 5 out of 5 stars

Great service

Great service. Quick and efficient. Supported with good advice.

June 16, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. We’re pleased to hear that you found our service quick, efficient, and helpful. Our team always aims to provide clear advice and support alongside a smooth experience. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I've used Pharmacy Express a few times…

I've used Pharmacy Express a few times now and have been very happy with the service received. A straightforward process with no issues, good communication and professionalism. Would use again.

June 3, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for taking the time to share your experience. We’re delighted to hear that you’ve found our service straightforward, reliable, and professional. Providing clear communication and a smooth process is very important to us, so it’s great to know this has been your experience. We really appreciate your continued support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service

Great service, I use Pharmacy Express to buy my Mounjaro from. I had a 6 month review this time on zoom. They always check in to make sure it arrives safely. They are a very good price for buying it as well. I can definitely recommend them for weight loss treatment.
⭐️⭐️⭐️⭐️⭐️

June 11, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you so much for taking the time to leave such a positive review. We’re delighted to hear that you’ve had such a great experience with Pharmacy Express and that our service has supported you throughout your weight loss treatment journey.

We’re pleased that you found our review process, delivery checks, and ongoing support helpful. Our team always aims to provide a safe, reliable, and convenient service, while ensuring our patients feel looked after every step of the way.

Thank you for recommending Pharmacy Express. We really appreciate your kind words and continued trust in us.

Rated 5 out of 5 stars

Best on the Market for me

My medication got real expensive with my previous provider and so I used chat gpt to try and find the cheapest on the market. Despite this search and also getting quoted from other well advertised online pharmacies, I found the most affordable from Pharmacy Express. The process was clear, transparent, prompt responses and delivery took 24 hours. I'm very happy :)

June 2, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your fantastic review! We’re delighted to hear that you found Pharmacy Express to be an affordable option and that our clear, transparent process made your experience a positive one.

It’s great to know that our prompt responses and fast delivery met your expectations, and we’re especially pleased that we could help you access your medication at a competitive price. Providing excellent service, value, and convenience to our customers is always our goal.

Thank you for choosing Pharmacy Express. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great care and attention

The Pharmacy Express team have been professional and offered me care and advice during my weight loss journey. My medication arrives on time. I have reached my weight loss target and now mantaining/managing my weight with the help of PE. I am very happy with the service I receive once again thank you.

June 2, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your wonderful review. We’re delighted to hear that our team has been able to support you with professional care and advice throughout your weight loss journey.

Congratulations on reaching your weight loss target. That’s a fantastic achievement. We’re also pleased to know that your medication has arrived on time and that we can continue to support you as you maintain and manage your weight.

Your kind words mean a great deal to us, and we’re grateful for the trust you’ve placed in Pharmacy Express. Thank you for your continued support, and we look forward to being there for you on the next stage of your journey.

Rated 5 out of 5 stars

Very helpful

Very helpful, quick responses

June 1, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review! We're pleased to hear that you found our team helpful and responsive. Providing prompt, reliable support is very important to us, so it's wonderful to know we met your expectations.

We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great pharmacy

Great pharmacy. Packaged in a very secure way.

May 15, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review! We’re delighted to hear that you had a great experience with Pharmacy Express and that you were pleased with our secure packaging. We take great care to ensure all orders are delivered safely and discreetly.

We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Another great experience ordering with…

Another great experience ordering with Pharmacy Express. Follow up consultation ensuring my medication meets the requirements. A quick delivery at the promised time.

May 29, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your continued trust in Pharmacy Express. We’re delighted to hear that you had another great experience with us.

Ensuring that your medication remains appropriate and meets all necessary requirements is an important part of our service, so we’re pleased that you found the follow-up consultation valuable. It’s also wonderful to know that your order arrived quickly and as promised.

We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Everything about Pharmacy Express is…

Everything about Pharmacy Express is Fantastic

May 27, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with Pharmacy Express. Your kind words mean a lot to our team, and we look forward to continuing to provide you with excellent service in the future.

Rated 5 out of 5 stars

Great ,fast service no problems at all

May 21, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review! We're delighted to hear that you received great, fast service and that everything went smoothly. We appreciate your support and look forward to fulfilling your order again in the future.

Rated 5 out of 5 stars

Reliable service with wonderful after…

Reliable service with wonderful after care

May 21, 2026
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your lovely feedback! We’re delighted to hear you found our service reliable and our aftercare wonderful. Providing ongoing support and a positive experience for our customers is always our priority. We truly appreciate your support and look forward to helping you again whenever you need us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look