PharmacyOnline.co.uk | Online Doctor logo
Visit website

PharmacyOnline.co.uk | Online Doctor Reviews 

2,112
•
TrustScore 4.5 out of 5

4.4

Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often noting prompt updates on their orders from placement to arrival. Many people appreciate the easy-to-use website and efficient ordering process, alongside the excellent overall service and helpful advice provided. Reviewers also frequently highlight the reasonable and competitive pricing, especially when discounts are available, offering good value. However, some people were dissatisfied with product-related issues, including receiving faulty or incorrect items. A few other people also felt that orders were sometimes rejected or shipped incomplete without prior notification, and some experienced delays in shipping or receiving necessary documentation.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising its efficiency, speed, and ease of use,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering, efficient... See more

Product

People report ambiguous experiences with product quality and delivery. Many customers praise the... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable prices that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The web-site is very easy to use, orders dealt with very quickly and regular updates provided on the status of your orders throughout, right up until point of delivery. One thing that could be improv... See more

Rated 5 out of 5 stars

Easy to find the information and products needed. Products are quickly available to purchase and lots of choice and description to help you. Fast processing and quick delivery keeping you up to date... See more

Rated 5 out of 5 stars

Prompt service, clear ordering instructions. I knew what I needed as I researched it myself so no issues requesting the product. From order to delivery was an fast efficient service

Rated 5 out of 5 stars

I have been taking weight loss tablets for two weeks now and already lost 6lbs, this is without making other changes in my diet. I have been setting responsibly for a while and I wasn’t getting much o... See more

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Weight Loss Service

Written by the company

Since our launch in August 2020, we’ve helped thousands of patients get the prescription treatment they need, delivering directly to their home or place of work, in as little as 24 hours. Be assured you are in good hands as all of our prescribers and pharmacists are UK graduates who are registered with the GPhC but don’t take our word for it, check out our five-star reviews on Reviews.io and Trustpilot

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,112)

795 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Confidential, professional and efficient

Confidential, thorough consultation and quick and easy issue of prescription.

An excellent alternative to waiting for a GP appointment or for a problem / treatment that they won't normally prescribe via the NHS .

I felt like I was still dealt with a professional manner and offered only appropriate treatment with a choice of options that have been determined to meet my needs . It was then dispatched with no force arrived within 48 hours.

I will definitely use them again. Excellent service !

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Easy to use website. Filling in the application form for medicines is quick and easy. Dispatch was and delivery were very fast. I would definitely recommend.
Many thanks

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from initial order to delivery

I have used a prescription only steroid cream for many years to occasionally treat mild eczema. A small 30g tube will typically last me 12-18 months.
The process however of obtaining this through my GP has become increasingly time consuming to the point of waiting 2 weeks for a telephone appointment. It is just “ticking boxes” gone mad.
Decided to try PharmacyOnline. Brilliant in every respect and will definitely use them again.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

MEDICAL ONLINE ASSESSMENT AND INFORMING…

MEDICAL ONLINE ASSESSMENT AND INFORMING MY NHS GP WERE THE MOST IMPRESSIVE ASPECTS.
ALTHOUGH I AM ENTITLED TO FREE MEDICATION FROM THE NHS, GOING THROUGH THE NHS GP INTERROGATION , ONLINE SYSTEM, YHE UPTO THEEE WEEK WAIT FOR SOMETHING I USE INFREQUENTLY FOR ATOPY AND INSECT BITES ,AND MOBILITY LIMITED LIVING ALONE, GRANTS ME RESPECT AND EMPOWERMENT

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service

I've used Pharmacy on line for sometime now and have never had a problem. The items I order are shipped as promised and arrive on the designated day.

Good Service

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Reputable company

Easy to use website. Highly reputable company who ask for full health details and drugs being taken before certain drugs will be dispatched. If one is completely honest with these details, which are checked before dispensing, there should be no problems. Quick delivery.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant -thank you

Brilliant , another online pharmacy messed me around so had to cancel with them and reorder with pharmacy online-but pharmacy online saved the day order placed at 1400 dispatched at 16:30 it was at Glasgow mail centre at 1830! Can't thank you enough. Customer service replies nearly instantly can't fault them at all.

April 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look