PharmacyOnline.co.uk | Online Doctor Reviews 

2,112
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often noting prompt updates on their orders from placement to arrival. Many people appreciate the easy-to-use website and efficient ordering process, alongside the excellent overall service and helpful advice provided. Reviewers also frequently highlight the reasonable and competitive pricing, especially when discounts are available, offering good value. However, some people were dissatisfied with product-related issues, including receiving faulty or incorrect items. A few other people also felt that orders were sometimes rejected or shipped incomplete without prior notification, and some experienced delays in shipping or receiving necessary documentation.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising its efficiency, speed, and ease of use,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering, efficient... See more

Product

People report ambiguous experiences with product quality and delivery. Many customers praise the... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable prices that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The web-site is very easy to use, orders dealt with very quickly and regular updates provided on the status of your orders throughout, right up until point of delivery. One thing that could be improv... See more

Rated 5 out of 5 stars

Easy to find the information and products needed. Products are quickly available to purchase and lots of choice and description to help you. Fast processing and quick delivery keeping you up to date... See more

Rated 5 out of 5 stars

Prompt service, clear ordering instructions. I knew what I needed as I researched it myself so no issues requesting the product. From order to delivery was an fast efficient service

Rated 5 out of 5 stars

I have been taking weight loss tablets for two weeks now and already lost 6lbs, this is without making other changes in my diet. I have been setting responsibly for a while and I wasn’t getting much o... See more


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Weight Loss Service

Written by the company

Since our launch in August 2020, we’ve helped thousands of patients get the prescription treatment they need, delivering directly to their home or place of work, in as little as 24 hours. Be assured you are in good hands as all of our prescribers and pharmacists are UK graduates who are registered with the GPhC but don’t take our word for it, check out our five-star reviews on Reviews.io and Trustpilot


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.4

All reviews

(2,112)

795 reviews in the last 12 months

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Rated 5 out of 5 stars

Very well run Pharmacy

Very well run Pharmacy, with pleasant and helpful staff. This applies each time I have visited the Pharmacy during the past 18/24 months or so. Great improvement on the previous management.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Swift and Easy

Swift, helpful service which meant my order was quickly filled at the best price. Very happy with the service. Highly recommended.

March 16, 2026
Unprompted review
Rated 2 out of 5 stars

Ok most of time but at point where the…

Ok most of time but at point where the pharmacy questioned my prescription, although I responded immediately AND rang them, it still took over 3 weeks to receive my medications and I had to ring them yet again. I’ll see how it goes over the next month but otherwise I’ll move.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong formulation sent, despite specific selection

I ordered paracetamol CAPLETS, specifically as my partner has trouble swallowing regular tablets. The image on checkout said caplets on the box. The company sent regular tablets, showing they don't actually care what you order, they'll just send the cheapest version.

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

Good

The transaction was good and the order was sent quickly but unfortunately due to Royal Mail delivering to wrong address I am still waiting for my parcel 12 days later

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Five star highly recommend

I had a fantastic experiance,process was fast and professional.
I recieved a follow-up email to check on my progress with the medication and to see if i had any questions.Highly recommend.

March 13, 2026
Unprompted review

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