Pharmacyplushealth Reviews 

227
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, polite, and professional. Many people highlight the staff's knowledge, thoroughness, and ability to clearly explain information. The service is frequently described as excellent, efficient, and easy to use, with many appreciating the promptness and smooth processes. However, some customers experienced difficulties with the booking process, including issues with records or appointment availability. People occasionally encountered situations where pharmacists were unavailable or not trained for specific services, leading to wasted time or rescheduling.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers praising the quick and easy online booking process... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's helpfulness, politeness,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it quick and easy to secure... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. Pharmacy
  2. Blood Testing Service
  3. Travel Clinic
  4. Weight Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(227)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The person who dealt with me was first…

The person who dealt with me was first class. There had been a mix up with the time of my appointment, but this young man did all he could to deal with me , so patient friendly even though they were short staff. He is an asset to your company. Thank You.

September 30, 2025
Rated 5 out of 5 stars

Pretty easy website

Pretty easy website
Sent reminders for flu jabs which were offered very locally
Staff member who gave the jabs was friendly knowledgable and efficient
Thank you

October 1, 2025
Rated 4 out of 5 stars

Came for my flu jab

Came for my flu jab. Pharmacist was very helpful with other medications I was taking.
Bad reaction. I now have a painful bruise the size of a saucer on my arm

October 1, 2025
Rated 5 out of 5 stars

Everyone was so lovely

Everyone was so lovely, the pharmacist that saw me was brilliant and so efficient!! Honestly couldn’t fault anything! Thanks so much.

September 26, 2025
Rated 1 out of 5 stars

Booked appointment online for the…

Booked appointment online for the weight management service. Turned up on the day. Sat waiting for 15 mins past appointment time then asked if they knew I was waiting. Was told no pharmacist there was trained to see to me. Told to come back another day..... I don't think so!! No apology. No response when I complained to their head office.... Avoid!!

September 24, 2025
Unprompted review
Rated 2 out of 5 stars

Promised referral which never materialised

Had an appointment with a pharmacist re a uti. It was agreed that I should be referred back to a doctor which they said they would do immediately following my appointment and a doctor would contact me that afternoon. I heard nothing so eventually contacted the surgery and they informed me that they had received no notice of a referral.

September 1, 2025
Rated 2 out of 5 stars

Booking has been disorganised

My appointment was booked on a day the staff member doesn't work, so was cancelled at short notice. I booked again. He followed up after the appointment was rebooked to book me in. Seems v disorganised.

September 19, 2025

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