Pharmadoctor Reviews 

34,587
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 10,480 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful advice, making every consultation comfortable, and ensuring a welcoming atmosphere. People really appreciate the efficient booking process, noting that appointments are straightforward to arrange and take place on time. Reviewers often note the thorough and professional approach of the pharmacists, who take time to explain everything clearly. However, some customers also noted minor administrative hiccups, such as occasional difficulties with booking software, finding records promptly, or minor communication delays. Some reviewers experienced longer waiting times upon arrival or brief issues regarding appointment coordination and data management systems.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing team members as gentle,... See more

Service

People report positive experiences with service, highlighting prompt and efficient appointments. Consumers... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward it is to book... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting a straightforward online system and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always great service from this pharmacy at Upton rocks they treat you perfect when you need advice or medication change. It’s a shame that the doctors surgery wasn’t as professional and committed as... See more

Company replied

Rated 5 out of 5 stars

Booked private covid vaccination at Tesco through Pharmadoctor. Simple enough on-line procedure which also meant the visit at Tesco was quick as they had all the relevant info available. This is the s... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Pharmacy with a Fantastic New Owner! Honestly, couldn’t recommend Gobowen Pharmacy enough! The new owner is an absolute top bloke such a genuine, friendly and approachable guy who cle... See more

Company replied

Rated 5 out of 5 stars

It's always better to encounter someone 'good with a needle' when going for a vaccination! It's also convenient to be able to combine the seasonal vaccinations with a shopping trip. The atmosphere of... See more

Company replied


Company details

  1. Travel Clinic
  2. also in
  3. Doctor
  4. Medical Clinic
  5. Pharmacy
  6. Walk-In Clinic
  7. Weight Loss Service

About Pharmadoctor

Written by the company

Pharmadoctor services for patients

Pharmadoctor is a leading UK provider of private clinical services for patients through its nationwide network of 8,000 partner pharmacies and clinics.

Patients can conveniently access over 60 clinical services and 200+ prescription-only treatments without the wait for a GP appointment.




Services provided include

Private Covid Vaccination Travel Vaccinations Weight Management Chickenpox vaccination Private Flu Vaccination Ear Infection Strep A Test 'n Treat Full Vaccination Services

Pharmadoctor has the UK's largest network of travel clinics and its thousands of partner pharmacies also offer a variety of clinical services. Services include the full range of vaccinations such as chickenpox vaccines and private Covid vaccines, as well as weight management clinics. All services provided are private so are not limited by NHS restrictions. With Pharmadoctor you can book a private Covid vaccination appointment for your entire family even if they are not eligible for a Covid jab on the NHS. Pharmadoctor partner pharmacies and clinics can also offer services on a walk-in basis, perfect for those looking for last minute travel vaccines and treatments as well as comprehensive travel health advice. All patients have access to their full consultation history within their Pharmadoctor account and can see records of any vaccinations given, as well as summaries of travel advice provided during consultations. The weight management service consists of face-to-face consultations where thorough assessments can be carried out, complete with goal setting, progress reviews and, if clinically appropriate, access to all the latest weight loss medication including weight loss jabs; all designed to help ensure healthier and sustainable weight loss.




How it works?

Visit www.pharmadoctor.co.uk/patient, select the clinic / service you are interested in, search for your nearest Pharmadoctor partner pharmacy offering the service, then simply book an appointment online.

You can even complete a pre-consultation online before your appointment to speed up the process. Alternatively, just walk into one of our participating pharmacies and see a trusted local pharmacist who can provide you with a consultation and treatment if appropriate.




Why Pharmadoctor?

Our multi-award-winning pharmacy services have helped over 1 million patients, blending the best of digital health with local bricks and mortar pharmacies. Unlike digital-only clinical services, Pharmadoctor connects patients directly with a real healthcare professional (your trusted local pharmacist) at every consultation. The result is a convenient, accessible and affordable private healthcare service when you need it most. If you are travelling abroad and need vaccinations or you are looking for help with weight management, your local GP service may not be able to provide a convenient and timely solution. Pharmadoctor has identified the key areas where patients are struggling to find the service and treatments they require, at a time that suits them, and is stepping in to help.




Pharmadoctor services for pharmacies

Pharmadoctor has been working hard since 2009 to be the leading provider of clinical services to the UK pharmacy sector. With over 12,000 community pharmacists having used our services from small independent pharmacies to nationwide pharmacy chains we are proud to be delivering valued clinical services that are putting community pharmacy back where it belongs.

Our consultation guidance system, the Pharmadoctor eTool, provides pharmacists with all the support they need to offer a comprehensive service, including up-to-date relevant clinical advice specific to the patient in attendance.




Information for pharmacies

Who are Pharmadoctor What Pharmadoctor offers Marketing support Unlimited package Profit Calculator

Providing exceptional healthcare

Written by the company

Free for patients to use
Pharmadoctor are committed to provide its healthcare services to patients for FREE. Patients are not charged to; register an account, search for services, book appointments and to access their consultation data. Patients pay for their treatment and consultation directly to the pharmacy delivering their service.

Our customer promise

Accountable healthcare

Pharmadoctor receives and reviews all patient feedback to ensure the highest standards of care. Any concerns raised are taken to the pharmacist and their clinical lead to ensure improved standards.

Contact info

4.8

Excellent

TrustScore 5 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(34,587)

10,204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very easy to book, the appointment was on time and information was clear. The lady that did the vaccination was very friendly and professional. The whole process was excellent, thank you.

October 23, 2026
Rated 3 out of 5 stars

After sn initial disappointment with…

After sn initial disappointment with the booking process at the pharmacy, when I was given an appointment but arrived to find there was no vaccine available, I was later telephoned to invite me in. However, as I was unable to take the call the vaccine was not put aside for me and when I called back I was told I was too late. I then called a few days later and I made an appointment. This time all went well. The clinician who administered my vaccine was excellent and I can fully recommend him at least.

October 23, 2026
Rated 5 out of 5 stars

The pharmacist was very professional

The pharmacist was very professional. She was also pleasant, thorough, explained everything clearly and made sure I wasn’t kept waiting. She was efficient and reassuring and I would always come here for my Covid booster.

October 23, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look