They were very unclear about what services they could provide and were not clear that the amount they were quoting was a retainer only and they never told me the hourly rate until I asked for clarific... See more
Company replied
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They were very unclear about what services they could provide and were not clear that the amount they were quoting was a retainer only and they never told me the hourly rate until I asked for clarific... See more
Company replied
I am so pleased with the detective Katie on my case. She investigated everything thing possible and was truly excellent..She was able to find my ex boyfriend’s location and used various social media a... See more
Company replied
I can't say enough good thigs about Phenix Investigations. From start to finish, their team was responsive, clear, and always kept my best interests in mind. They worked diligently to uncover the deta... See more
Thank you for the assurance of truth and clarity as I enter into one of the messiest times of my life. Priceless! Anj conducted the report in a way that showed she cared for me. During this time of... See more
Company replied
A Top-Rated Private Investigator Firm
2555 Fairview Pl, 46142, Greenwood, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Everything about Phenix was professional, direct and timely. Thank you for your tenacity and let me say, anytime we ever called, our agent was available. Great business.

Reply from PHENIX Investigations
Our firm was updated and kept informed every step of the investigation.

Reply from PHENIX Investigations

Reply from PHENIX Investigations
Our firm needed surveillance on two witnesses and gave very short notice to Phenix. Carl and Chris were extremely helpful and on the job within 48 hours. Thank you!!

Reply from PHENIX Investigations
Your company did a good job. Very quick response, which I truly appreciated. The phone number and home address was accurate. The email address I received was not. Nevertheless, I was able to connect with the person I hired you to locate. For that you are a gem.

Reply from PHENIX Investigations

Reply from PHENIX Investigations
As the investigator for a large healtcare provider I needed the assistance of outside investigators. This was going to be a new experience for my organization as any contract work had been done by outside counsel. As a former Federal agent my first inclination was reach out to former collegues and friends. Due to the nature of the investigation I knew local knowledge was going to be invaluable and required a specific skill set. Phenix Investigations came highly recommended and had the technical capabilities to facilitae the mission. Once my goal and expectations were outlined, Phenix, through their network of affiliates, jump statrted the investigation. A great deal of intellegence was gathered prior to my arrival on site. From the beginning, Andrew Simpson, who was on the ground for Phenix, was extremely helpful. From our first meeting we were on the same page. Having been a surveillance team leader, I was extremely pleased with the things we were able to acomplish with the resources available. Together we mapped out how we were going to accomplish the task at hand. The
local personnel were outstanding and were able to accomplish exactly what needed to be done. There was never a time I felt my companies money was not being well spent. When the results of our efforts were presented to the company leadership they were very impressed and pleased. Our physical security staff were also very complimentry of Phenix's work and site apprasials, which negated the need for an in person inspection of a remote corporate facility. I would not hesitate to engage Phenix again as will other segments of our organization. You get waht you pay for.

Reply from PHENIX Investigations
I hired different companies and PHENIX provides written report which I really like.
Also , i like they have few phone calls throughout the process to update me with the progress and encourage me to provide any supporting information so that they can look into it more. The information they found has helped me greatly.

Reply from PHENIX Investigations
As always, it is a real pleasure to deal with the great professionals at Phenix. Katie is responsive, thorough, knowledgeable, and an expert in her field. Thank you Katie.

Reply from PHENIX Investigations

Reply from PHENIX Investigations
Very quick turnaround with thorough results. I appreciated the follow up phone conference following the report. Reviewing and discussing the report with the investigator was very helpful.
The Phenix team did an amazing job! They were very helpful, explained the process well, and responded quickly to any questions I had. I would definitely recommend their services!
This would have been a five star, if not for a communication mix up that delayed the project by a few days.
They got done what they were hired to do. I couldn’t had any better results with out their expertise! TY 🤠

Reply from PHENIX Investigations
I am so pleased with the detective Katie on my case. She investigated everything thing possible and was truly excellent..She was able to find my ex boyfriend’s location and used various social media avenues to discover his location. I would recommend your agency to anyone who needs help locating a person..Thank you all so much😊😊

Reply from PHENIX Investigations
The report generated provided very useful information, but certain details were left out (ie addresses for banks and investment accounts and dates for balances found). I also found that while our contact person was pleasant, she was inexperienced and unable to answer additional questions posed about the report.
Nevertheless, I would use the service again.

Reply from PHENIX Investigations
I was very please with my report and the depth of which it involved. Wish I could have obtain the passport information. but I understand the government hiding such information from the public eye. Just wish I knew if she enter the United States legally. YES I RECOMMEND THEIR SERVICES AND WILL USE AGAIN,

Reply from PHENIX Investigations
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