Phenomenal Moments Travel Reviews 

Letitia created a wonderful experience for my friends and I, in celebration of my friend finishing law school and completing her bar exam. Having her as a travel agent made the experience truly seamless, and took much of the stress of logistics off of us. Would highly recommend!

Phenomenal Moments Travel Agency, and specifically our incredible travel planner, deserves every bit of praise for orchestrating our unforgettable sister reunion at the Viceroy Los Cabos, a premier luxury resort. From the moment we engaged their services, we knew we were in exceptional hands.

Coordinating travel for 14 people from various locations across the U.S. is no small feat, but she made it seem effortless. Her organization skills were impeccable, ensuring that every detail was meticulously planned and flawlessly executed. Our individual travel arrangements were synchronized perfectly, with seamless transfers and accommodations that catered to each of our needs.

One standout feature of her service was the personalized payment account. This thoughtful touch allowed each of us to manage our expenses effortlessly, eliminating any potential stress about payments and making the entire process smooth and transparent.

Upon arrival at the Viceroy Los Cabos, we were welcomed with the kind of luxury and attention to detail that one dreams of. Our rooms were not only stunning but also perfectly situated with breathtaking ocean views. The personalized welcome amenities were a delightful surprise, clearly showing how our planner had gone the extra mile to ensure our comfort and satisfaction.

Throughout our stay, the level of support we received was unparalleled. She had arranged an array of activities that catered to our diverse interests, from indulgent spa days and invigorating yoga sessions to exquisite dining experiences and exciting excursions. Her local knowledge and insider connections ensured that we enjoyed the very best of Los Cabos.

What truly set her apart was her unwavering availability and willingness to assist at any moment. Whether we had a question, needed a recommendation, or had a special request, she was always just a message or phone call away, ready to help with a smile.

Our sister reunion at the Viceroy Los Cabos was a resounding success, filled with joy, relaxation, and priceless memories, all thanks to the phenomenal planning and execution by Phenomenal Moments Travel Agency. We wholeheartedly recommend their services to anyone looking to plan a flawless, luxurious getaway. Thank you for making our time together so extraordinary!

Letitia was very knowledgeable in helping me plan my daughter’s 18th birthday. She understood what I wanted and exceeded my expectations. From start to finish she was accessible. She even ensured that the hotel surprised my daughter with door birthday decorations and birthday cake.

Trip was great. Easy booking through Phenomenal Moments Travel and great perks that were included.

I had the pleasure of once again using Letitia Smith of Phenomenal Moments Travel  for a girl's trip to Tulum to celebrate a birthday. We stayed at the El Dorado Seaside Suites which was cool because a rooms were swimouts. She made the experience a great one ecen though there was a mix-up with our reservation - she was never more than a text or phone call away. Letitia and Phenomenal Moments Travel will continue to be my go to for vacation planning moving forward.

Please use Letitia of Phenomenal Moments Travel, you won't be disappointed!

Royalton White Sands felt like family. They were attentive to every need we had. Letitia set up a birthday trip my mom will never forget. She’s already asking when our next Phenomenal Travels trip will be. Next time we’ll do a longer trip. From Flights and transportation, to lodging and food, Letitia made sure every detail was taken care of. So glad I book travel exclusively through Phenomenal Travels.

My birthday celebration was delayed but not denied. I hadn't traveled abroad in over a decade. I expressed what I wanted/liked and Letitia brought my vision to life in Cabo. My daughter and I only needed to show up. Even when the airline cancelled our flight, she was with me every step of the way, getting rebooked quickly and even ensuring that I would not lose one day of my vacation. The personal assistant at the resort was an added bonus, along with another surpise. We were only responsible for letting the resort know what we wanted and getting some sleep, every now and then. We're ready to book our next excursion with Letitia and Phenomenal Moments Travel. Thank you for adding you personal touch to our vacation.

Phenomenal Moments Travel planned an AMAZING Panama trip to celebrate my boyfriend’s graduation! Everything was planned out from transportation to and from the airport, excursion suggestion, a “Welcome Home” banner on the door, ocean front dinner and more! I would definitely use them again!

This was a great experience! Letitia booked a group trip with 16 people to Curaçao for my husband’s surprise 35th birthday! The resort was amazing, and her communication and was great! This was not my first group trip I booked with Letitia and it won’t be my last, as she booked my bachelorette weekend with 12 girls back in 2018.

The trip was well overdue. Once I arrived at the hotel I was pleasantly surprised. The room was spectacular. Cleaning service daily and room service. Who can ask for more. I did not enjoy the water selection but they accommodated me. I would book this trip again without hesitation.

Our vacation to Puerto Rico was planned perfectly , hotel , beach , amenities we had a blast . Thank you phenomenal moments looking forward to our next destination with you!! Thank you

Phenomenal Moments Travel was amazing. Letitia was with me every step of the way. I encountered several issues with my booking (not at all Letitia's fault) and she was able to quickly help me with all of my issues and assure that my daughter and I had a wonderful vacation! She is professional, knowledgeable, and quick to respond. I will definitely book with her again!

Letitia was a GOD'S send! She was able to book not one but THREE trips for me! The 1st trip was Jamaica, the 2nd trip was Miami and the 3rd trip was Vegas. I was extremely satisfied with her patience and her always being available to help. She's super helpful and informative. Whenever I had a question she was very knowledgeable and if she didnt know, she was able to find out. I will continue to book with her for future trips! If you're looking for an awesome travel agent be sure to contact Phenomenal Moments Travel agency and ask for Letitia Smith.

Had an amazing time in Puerto Rico with my family. The resort was beautiful! Would highly recommend!

We had such an amazing honeymoon in Aruba. The trip was planned entirely by Phenomenal Moments traveled.

Backstory: My work schedule is always filled and I did not have much time to plan a trip but knew I wanted one in the summer. I contacted Letitia and she immediately emailed me options as to places we can go based on my likes.

I decided on Aruba. She sent me about 7 options with descriptions of the ones I would like. She communicated all the requirements necessary to travel, sent links, and followed up to make sure they were done. Upon arrival, we were greeted with a beautiful honeymoon packaged gift (the cake was delicious) and a really sweet note.

We had a great, stress-free time, and this was all planned a month before we left. I would highly recommend this company especially if you just want to book a place that's beautiful and not have to think about the details because trust Phenomenal Moments covers ALL details.

Where we stayed: We stayed at the Renaissance Aruba Resort and Casino (Adults only). There was a private island called Flamingo Island that had a water taxi running every 15 mins to the island. Just beautiful. Everyone was super friendly. The food was AMAZING, customer service AMAZING. The hotel was extremely beautiful! Our room was SOOOOOO pretty!

* This is the third trip planned by Phenomenal Moments...I will continue to use this company for all future travels*All great experiences.

Working with Phenomenal Moments Travel made my vacation experience simple and unforgettable. Pros - Letitia was highly professional and worked with my husband to plan a vacation within our budget that met the level of adventure we were looking for. Additionally she sent subtle reminders as we got closer to our travel date. One of the best surprises were the personalized travel gifts we received as first time travelers. I highly recommend this company and look forward to booking with them again in the near future.

In March, I couldn’t take it no more I needed to get out of the house and been searching the web for deals for weeks. To no avail, searching for a trip in my budget and family friendly was torture. I reached out to Tisha and within 30 minutes I had a trip within my budget, all inclusive and with direct flights booked. It was such a relief. However Tisha’s services didn’t stop there. All the way to and through my trip Tisha was responsive and in contact with me to make sure everything went well. This was especially important as I was traveling during the pandemic’s changing restrictions and with two small children. Although, she was physically not on the trip with me I did not feel alone or lost about what to do. if you are looking to book a stress free trip. Book with Tisha at Phenomenal Moment. You will not be disappointed.

Oh I almost forgot- Not only was the trip stress free - I was given Preferred check in a welcomed into the exclusive areas on the resort, this was wonderful surprise after our flight. We were escorted to beach side checkin and received the upmost care when being escorted to our room.

I had the pleasure of using Letitia Smith of Phenomenal Moments Travel for my 40th Birthday Trip to Jamaica. We stayed at the Secrets St. James. She made the experience a great one. So great that we have decided to do it again for my birthday this year! She made the planning and payment a breeze and I didn't have to worry about a thing! She and Phenomenal Moments Travel will be my go to for vacations moving forward. She even took the time out to send me a goodie bag for me and my bestie before we left for my trip! I just can't say enough good things about Letitia! Three trips down and I am looking forward to booking more!
Please use Letitia of Phenomenal Moments Travel, you will not be disappointed!