IT'S A TOTAL SCAM DON'T BUY OFF THESE ORDERED GOODS NEVER ARRIVED WOULDN'T ANSWER EMAIL TRACKING NUMBER FAKE ORDERED TABLE CHAIRS ANSWERED QUESTIONS BEFORE ORDERING BUT NOT AFTER DISCUSSING WHY ARE TH... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT BUY FROM THIS COMPANY I am struggling to understand how PHGM Furniture is still trading?. Like all the other comments, we had really good customer service, IE answers to my questions which wer... See more
Order garden furniture 3rd June 25, despite various attempts at contacting this company we have had nil response, the courier details provided are also false. We have well & truly been scamme... See more
These are scammers, they will take your money reply to correspondence right up until delivery is expected then go silent. Luckily for us we purchased through our credit card and have been reimbursed.... See more
Scammers
Scammers. Full tracking details order receipts emails, but goods not received and company cannot be traced/ contacted. No response to emails nor their customer query contact form. Robbers.
June 6, 2025
Unprompted review
Zero stars
Zero stars. DO NOT BUY FROM THIS COMPANY.
Scam products
Scam courier - trackme24
Fake communication - very believable but all rubbish.
Waste of their time and mine as bought on cc.
AVOID.
June 13, 2025
Unprompted review
I’ve been scammed never received my…
I’ve been scammed never received my furniture even though I had emails confirming it was due to arrive etc from PHGM support service and the couriers but due date came nothing arrived and all went quiet! Kept emailing asking what’s happening but now no response even from the trackme24 courier service which I’ve since discovered is also a scam 😡 so upset I got my patio all ready, waited a month for my furniture I feel so stupid 😳 but web site looked so convincing and I checked PHGM on government business details and they are there so looked real 🤷♀️ Gutted now got the faff of trying to get my money back with help from my credit card 😡😡😡😡😡😡😡
June 13, 2025
Unprompted review
This company is a SCAM
This company is a SCAM. Also using a SCAM tracking service. They don’t reply to emails. I ordered through Klarna who are investigating on my behalf. So hopefully I will get my payment back. Please do not purchase from this BOGUS company
May 23, 2025
Unprompted review
DO NOT USE THIS COMPANY
DO NOT BUY FROM THIS COMPANY ITEM NEVER ARRIVED.
June 10, 2025
Unprompted review
Scam!!
Scam!!! Do not purchase from this Company or Pureley Garden (think they are the same). We have made the first payment via Klarna, needed to delay delivery only to find them non contactable, even set up a delivery tracking email. After research discovered they are scammers.
May 27, 2025
Unprompted review
Phgm are SCAMMERS
Phgm are SCAMMERS. PHGM FURNITURE IS RELATED TO PURELEY GARDENS. Look at the reviews! Same people basically SCAMMING customers. DO NOT BUY FROM THESE PEOPLE!
May 11, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.