I received my latest prescription via UPS not the US Postal service. The area in which I live has a postal service that is having issues. My very first RX was delivered by them. It was not th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About PhilRx
Written by the company
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
Contact info
150 E Campus View Blvd, 43235, Columbus, United States
- 8555880387
- help@phil.us
- phil.us
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication during the process.
I always appreciate getting my…
I always appreciate getting my medication on time and in excellent condition. PhilRx is very reliable!
Great experience and prompt response!
The company processes and delivery's my…
The company processes and delivery's my medication in a timely manner. I'm very happy.
Consistent excellent service
Consistent excellent service, correct medication delivered to my home on time and at a decent price.
Thank you.
AWESOME
They have found a great price for my medicine. I appreciate the time they spend on it. They have given me awesome service. They always keep me informed about what is going on.
Easy to get eye drops when needed
It is easy to change dates and then I get the eye drops quickly.
shipped without my ok
shipped without my ok. do not ship anymore scripts without recent script from Dr and approval from me. no auto ships please. tx Jim
Smooth process from start to finish
Smooth process from start to finish. Communication has been to tier.
Best customer service of any pharmacy…
Best customer service of any pharmacy I've ever used!!!
They are very prompt with my refills
They are very prompt with my refills. It comes just when I need it.
Bottle malfunctions
When drop bottle is full sometimes drops are lost while positioning to eye. Also when fluid is still visible but almost empty in bottle, will not come out. I feel that both situations waste drops.
The Phil team really does customer…
The Phil team really does customer service Right. Communication with them is always easy and on time
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








