Philiambike Reviews 

18
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TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

18 reviews

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3.7

All reviews

(18)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought 2 items. 1 delivered.

Bought 2 different items which where completely unorganized. My charger was delivered to the wrong address (was delivered to the billing address, not my home one I used..). And the battery, which was 470$, is missing and never shipped. Shameful.

June 26, 2026
Rated 1 out of 5 stars

Never recived item

Never recived item, Poor communication, my item was never sent, very misleading information. They only print shipping label and never sent my item. Their website dont let you edit order at all or put in shipping adress. Beleave to be a fraud service. Beware.

June 23, 2026
Rated 3 out of 5 stars

I got the Philiambike FX1 all good but…

I got the Philiambike FX1 all good powerful ride very nice except the battery range very poor I email the support last week no answer yet if I use it on mode 5 dual motors without pedal assist, I get 5 - 7 miles range
single motor mode 3 with pedal 45 miles you state on your website 30-80 Miles range how, can someone answer this question

September 7, 2025
Rated 2 out of 5 stars

I sent you guys an email about my bike

I sent you guys an email about my bike. I got in about three or four days ago put it together wrote it it’s amazing but then it came up a code for something with the throttle. No it doesn’t work at all and you haven’t responded to me at all what’s going on?

July 25, 2025
Rated 5 out of 5 stars

The bikes are exceptionally well-built…

The bikes are exceptionally well-built with top-notch quality materials, providing a smooth, sturdy, and comfortable riding experience. Every component feels thoughtfully designed and durable, making it clear that a lot of attention has gone into craftsmanship. Whether it's daily commuting or weekend adventures, the performance has exceeded my expectations.

What truly sets the experience apart is the outstanding customer support. The team is professional, friendly, and incredibly responsive. I had a minor issue, and they resolved it quickly and efficiently without any hassle. It’s rare to find such prompt and dedicated service these days.

From the initial purchase to after-sales support, everything has been seamless. I highly recommend these bikes to anyone looking for a reliable, high-quality ride backed by a company that genuinely cares about its customers.

July 16, 2025
Rated 5 out of 5 stars

FX1 Bike

Bought an FX1 a few weeks ago, had some issues with the shipping but after contacting PHILIAM support they were able to help me get everything right.

I have gotten to 37+mph, the bike really is fast and its great, the suspension, the handling its all you can ask for on a $1200 bike. I was hesitant at first but im glad I went thru, my favorite e bike yet.

July 14, 2025
Unprompted review
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