Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional, guiding first-time buyers and seasoned sellers alike with immense care and dedication. People deeply appreciate the clear communication, regular updates, and honest advice provided throughout complex property transactions. Consumers consistently note that the dedicated team goes above and beyond to navigate challenges and make a traditionally stressful life event as smooth and effortless as possible. Buyers and sellers from both local areas and overseas feel completely supported, highly recommending these trustworthy professionals for any real estate needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, polite, and... See more

Service

Reviewers highlight positive aspects of service, noting that the team is extremely helpful, professional, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Real Estate Agency
  2. Real Estate Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Property Sale

Huge thank you to the Hessle team, in particular Sue; you have been so supportive through a very testing sale( buyers solicitors!) and have always gone the extra mile. I have used Bannisters regularly over the last 10 years and have never had a bad experience! I can whole heartily recommend Philip Bannister and his team, reasonably priced, courteous and efficient. Thank you for all your support.

February 7, 2022
Unprompted review
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Reply from Philip Bannister &Co

Thank you for your lovely words Karen, take care.

Rated 5 out of 5 stars

Fantastic!

Attentive, professional and somebody would always answer your queries. All staff were lovely and helped to keep me sane.

February 5, 2022
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mollie, hope you settle in nice and quickly!

Rated 5 out of 5 stars

The team at Bannisters were absolutely…

The team at Bannisters were absolutely first class from the initial meeting with Matthew then working with Charlotte and Ian was a pleasure, they were very friendly helpful and nothing was too much trouble, I would not hesitate to reccomend them.

January 10, 2022
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mr Walker :)

Rated 5 out of 5 stars

Sue McAuley at Bannisters was…

Sue McAuley at Bannisters was absolutely first class. No complaints whatsoever. Thanks Sue and everyone else at Bannisters!

January 3, 2022
Unprompted review
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Reply from Philip Bannister &Co

Thanks Sam, all the best.

Rated 5 out of 5 stars

Excellent service throughout

We have just purchased a bungalow from Philip Bannister Estate Agents, which is shared ownership, they are a little more complex, but this firm and especially Sue McAuley the Branch Manager and Valuer, were absolutely superb, she helped us throughout, liaising with the seller and the solicitors ensuring the sale went through as quickly as possible and assisting us to deal with all the bumps in the process, Sue has a conspicuous set of skills and provides the best customer service in all spheres, as do the rest of the staff. The staff are a credit to the firm and thus we highly recommend this firm.

December 17, 2021
Unprompted review
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Reply from Philip Bannister &Co

Delighted you were pleased with the service, Darren.

Rated 5 out of 5 stars

All staff are friendly

All staff are friendly, and helpful.. they sold our house in just few days.
We had a very good experience with them

December 16, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Arturo, hope you are settled in your new home.

Rated 5 out of 5 stars

Sue was brilliant from start to finish

Sue was brilliant from start to finish. She was so friendly and approachable. She also recommended solicitors (lockings) and they worked seemlessly together. Low stress and quick purchase

November 19, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Karl. Take care.

Rated 5 out of 5 stars

Selling of my Mum’s home.

We used Philip Bannister to sell my mum’s house who had recently passed away. They advised on probate procedures and recommended an excellent solicitor to handle that side of things.
Philip initially came to the property, measured all the rooms and advised on the best method to achieve the best price possible.
We mainly dealt with Charlotte at the Elloughton branch. She kept us constantly updated on viewings and customer feedback. When the offers came in, she professionally assessed each one and advised perfectly which were best placed to complete without complications.
All the staff were very understanding and we were very impressed by their professionalism and knowledge of the market.
The whole process was smooth and hassle free and I wouldn’t hesitate to use again.

November 14, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you for your kind words Charlie, it was a pleasure to have assisted you. All the best for the future.

Rated 5 out of 5 stars

Excellent service

Excellent service! The team were brilliant especially Charlotte, who has been fantastic to deal with. She got a great price for the home I was selling and also helped us to find our perfect new home. The process was straight forward and Charlotte kept in regular contact to give us updates and explain any jargon I didn't understand. She also recommend a solicitor to use (Locking's) and they were also great to deal with. Would highly recommend Philip Bannister if you're looking to sell your home. Thanks again from The Kitchings

November 11, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you both for the great feedback, it has been a pleasure to help you with the sale and purchase of both properties. Best wishes in your lovely new home!

Rated 5 out of 5 stars

First Class Service

We sold 2 properties with Philip Bannisters this year which was a big challenge for us to relocate our whole family unit to a new area, especially with recent events…
Matthew, Charlotte and Ian provided us with this service, and the only word to use to describe this service is flawless.
First rate communications, efficiency and honesty, what more can you ask for when dealing with what is normally a stressful task.
They were employed as my previous agents (a firm local to Bannisters) were not even checking the mortgage / purchase status of the ‘visitors’ they were sending to my home during the peak months of the pandemic. I had timewasters visiting from day 1, they were promptly dropped.
I then moved to Bannisters where Matthew came to our homes, he was efficient and honest.
Charlotte did an excellent job and ensured the status of every potential buyer, on the back of which the houses also sold promptly!
Ian was truly outstanding when it came to pursuing solicitors…
Collaboratively as a team they managed the sales in such a way that I was able to focus on more important tasks.
I simply cannot recommend these guys enough.

October 17, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Kevin, we appreciate your your kind words. It was a pleasure to deal with you. All the best to you and the family

Rated 5 out of 5 stars

BEST CUSTOMER SERVICE

Just can't thank Alex,Sue,Zoe and the lovely team at Bannister's in hessle enough. We have received the most professional and caring service at all times during a long drawn out process. They kept us informed all the way and we knew they were always there for us when we needed support. Alex was always positive and so friendly. We wouldn't recommend any other estate agents, so once again, thank you all.

September 1, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mr Sinclair, it was a pleasure to deal with yourself and Mrs Sinclair for the sale of your property and finding you a new rental property. We wish you all the best.

Rated 5 out of 5 stars

Highly recommend

I purchased a property through Philip Bannister Estate agents and they were fantastic from start to finish. I dealt with Charlotte who was so friendly and helpful, even finding me a new solicitor when my previous one let me down. Couldn't recommend enough :-)

August 17, 2021
Unprompted review
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Reply from Philip Bannister &Co

Glad you were happy with the service Laura :) take care

Rated 5 out of 5 stars

Fantastic team, couldn’t recommend them enough.

A big shout out to Charlotte, Jennie and the rest of the team at Bannister. They have been a tremendous help from start to finish, keeping us update constantly throughout the sale and purchase of our new family home. Despite problems early on regarding solicitor firms they constantly pursued and gave us feedback on a regular basis and kept us up to date with any communications between agents and solicitors.
Cannot thank you enough team. Thank you for all that your have done!!

August 15, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thanks Mr Turnbull for your kind words, take care.

Rated 5 out of 5 stars

Outstanding service

Outstanding service from the team at Philip Bannister & Co! This is not the first time we have used them and won’t be the last. Wouldn’t want to use any other estate agents. Full team always go above and beyond for their customers.

August 10, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Amelia, pleasure to work with you once again.

Rated 5 out of 5 stars

Selling of Aunts property

Due to my elderly Aunt having to move into a residential home we had to sell her home. Bannisters seemed to have sold signs all around the area so we chose them to sell the property. Bannisters dealt with all the viewings and kept us informed of all feedback very quickly. Unfortunately the first sale fell through but Jennie kept us in the loop at every turn and the property sold again very quickly. This time everything went smoothly. Jennie has liaised with the buyers and solicitors and kept it all hassle free for us. Thank you to Bannisters and especially Jennie for making this difficult time easier to deal with.

August 9, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you for the lovely review, Jennie will be delighted :) take care.

Rated 5 out of 5 stars

Amazing service from start to finish…

Amazing service from start to finish with Bannisters, Alex was always very response and professional and often went the extra mile to make sure I was happy with the service.

5/5 - would use Bannister’s for all things houses in the future!

August 9, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Oliver, a pleasure to deal with you.

Rated 5 out of 5 stars

Outstanding service!!!

During Covid times everything was made more complicated... however, this was not the case with Bannisters. Ian was so helpful at every stage of my purchase, keeping me well informed via email and phone. Ian made the whole experience run smoothly with his fabulous communication and professional manner. I can't thank Ian and the team enough.

July 23, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you for the lovely words, Ian was delighted you were so happy with the service.

Rated 5 out of 5 stars

Well done Philip Bannisters, one of the best

We found Philip Bannister estate agents to be very helpful and courteous, give their honest opinions on any queries you may have and most of all would like to give our most sincere thanks to Mathew, Ian and Charlotte for all their advise and hard work.
Best regards Mr & Mrs Elliott

July 16, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mr & Mrs Elliott. Take care.

Rated 5 out of 5 stars

Sale through Bannisters

Bannisters recently sold a property on our behalf following a family bereavement. We chose them because they had recently sold a number of similar properties in the same area and we've been extremely pleased with them. The service has been efficient and polite and they got us the price they told us the property was worth (and a bit more!). Thoroughly recommended.

July 16, 2021
Unprompted review
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Reply from Philip Bannister &Co

Delighted you were pleased with the service Nick, a pleasure to deal with you.

Rated 5 out of 5 stars

Unbeatable in every way :-)

Superb Service, couldn't ask for more! Thanks to Matthew, Ian and Charlotte for their efficiency, attention to detail, communication and overall brilliant service. Highly recommend their services to anyone thinking of selling their property.

July 15, 2021
Unprompted review
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Reply from Philip Bannister &Co

Thank you for your kind words Gerard.

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