It is a delight to deal with Philip Jones Timber. Prices are competitive, on the items I ordered. The quality is very good and the service second to none. Communications are good, deliveries prompt an... See more
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Timber sales to the trade and public from Ebbw Vale, South Wales. Serving a wide area with same and next day delivery on fencing, decking, sleepers, shed, trellis, pickets, felt, nails, composite, turf, stakes, durapost, feather edge, summer houses, panels, ply, osb, postcrete, wheelbarrows, benches, c16, c24, spindles, handrail.
Contact info
United Kingdom
- philipjonestimber.co.uk
Hasn’t replied to negative reviews
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Been using these for 20 years plus for…
Been using these for 20 years plus for my woodworking timber jobs been absolutely great to deal with from dayv1 to the present day . Great service , price and pleasure to deal with
Grat to speak with on the phone and the…
Grat to speak with on the phone and the delivery next day was spot on
Quick delivery kept updated,helpful and…
Quick delivery kept updated,helpful and polite delivery driver will definitely order there again
Good people running a good business
Just love the web site and the order & pick-up arrangement . Depot staff fabulously helpful when loading up . These are great people running a good business
Been going there years for all my…
Been going there years for all my timber needs and more,over the last few years the product options have increased massively from timber to composite products, aggregates, artificial grass etc. staff are great and extremely helpful highly recommend these guys
Very good customer service at till …
Very good customer service at till easy ordering very quick delivery and very reasonable what more can you ask thanks
Delivery was on time and the driver was…
Delivery was on time and the driver was very helpful.
Fantastic team and unbeatable worth.
Fantastic team and unbeatable worth.
Excellent service
Easy to order, notified prior to delivery, speed of delivery and delivery guys very helpful, delivered load to agreed point and received good quality logs
timber for fencing
everything was ready for collection the staff are allways nice and helpful and a good price
Staff where very unhelpful
Staff where very unhelpful, selling me 2 5 mtr lengths of 4" x 2" lengths of timber. It was a particularly wet and cold day and we needed to strap them to my lifted Shogun. I'm 69 and disabled and partner is only 5' tall however there was absolutely no offer of help. This was caused by extortionate delivery charges. Timber cost £23
Delivery £24
Far more than any other builders merchant in the area.
Delivery distance, 4 miles approx.
Always beyond helpful for non tradesman…
Always beyond helpful for non tradesman like me who often needs help and advice.
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