Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Liz was really helpful and replied to emails quickly. Becky who came to our home was very kind and professional making my son feel relaxed in a situation he would normally have found distressing. The whole experience was well worth the money and would recommend the team to anyone.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, caring, and very accessible

This service was so easy to use. Communication from the office was excellent. Becky came to my home to perform the blood tests as I am unable to keep getting to my GP due to illness. Becky was very professional. She was warm and made me feel at ease. Everything was explained clearly and my understanding was checked. My veins are hard to access these days, but Becky clearly knew what she was doing and it was the most painless blood test I've ever had! Would definitely use again and I highly recommend Phlebotomy Services.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Children's blood test

I booked a blood test for my 7 year old as we were told there was a 4 week wait for an NHS urgent blood test. I contacted Phlebotomy Services and the following day was able to get an appointment. The staff were amazing thank you to Rebecca who kept my son calm and was treated to a sweet treat following his test. This is the second time using the service and they are really fantastic. Thank you

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service again

Fantastic service again. Friendly and very professional I feel so at ease no worries about having blood taken - used to have awful anxiety before and faint, now don’t realise it’s been taken!!!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

She made it look easy after others had failed

Jayne was excellent and took the time before the appointment to find out about my daughter’s needs. She did the actual test so quickly with no difficulty. This followed 3 failed attempts by a visiting nurse who said her veins were difficult. Very pleased and relieved!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

blood test for an 11 year old

My daughter needed a blood test and we struggled to get a soon enough appointment through the NHS. Jayne saw us the very same day and made my very nervous daughter feel much more at ease. Would definitely use again and recommend

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Everything about my experience with Phlebotomy services was above and beyond what I expected. Nothing was too much trouble. Fast and friendly response to emails, so helpful. Jayne was so great with the children explaining everything. Would highly recommend to anyone.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend you guys. You were amazing with my daughter who struggles at the thought of a blood test. Thank you.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks To Brilliant Becky!

I had a lovely warm welcome from the team at Phlebotomy Services as soon as I walked in the door and Becky did a fantastic job of taking my bloods

As it had been over 10 years since my last blood test, I was quite nervous! Becky made me feel calm and relaxed and she made the whole process quick and painless.

Thank you so much!

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Caring, friendly service, very speedy results of blood tests

I cannot rate Phoebotomy Services highly enough. My GP practice was unable to give me an appointment for a blood test for three weeks. I messaged Phlebotomy Services to book an appointment and received one for the following day. The morning after my appointment one of my results was already on the NHS app, followed by the remaining results the following day. I received a very friendly greeting from Liz on reception, and Becky, who took my blood was lovely. At a cost of £35 to get speedy test results it was money well spent and I thoroughly recommend their services.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressive service

Really impressive service. Very friendly, professional and efficient service with a real personal touch, which made all the difference. Phlebotomy Services will by my ‘go to’ in the future. Thank you!

March 27, 2024
Unprompted review

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