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Phlo Clinic Reviews 

2,367
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,075 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall satisfaction. Customers frequently praise the professional medical support teams and the quick, reliable delivery of their treatments right to the door. Consumers also appreciate the remarkably smooth ordering process, helpful ongoing advice, and comprehensive starter kits provided during their health journeys. Some reviewers were not happy with delivery delays and tracking problems caused by the courier service. A few other people also felt that customer support was unhelpful when trying to resolve issues regarding malfunctioning pens. Others mentioned occasional frustration when packages arrived without being properly chilled or when support replies lagged.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, professional support, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive quickly and reliably... See more

Product

Reviewers mention positive feedback about product, highlighting successful weight loss and reliable delivery... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers find the team consistently... See more

Order

Customers had positive experiences with order, frequently highlighting the quick and easy ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Re ordering was quick and easy and delivery came within two days! Unheard of. With other companies it's taken ages for approval of reordering dose then over a week for delivery and at these prices I'd... See more

Rated 5 out of 5 stars

I've been using Phlo since Aug 2025, and their support, service and professionalism is superb. Their patient support team are fast and responsive, and they are not at all pushy. It's a journey, weight... See more

Rated 5 out of 5 stars

Phlo are medical professionals and contact your doctor for information related to your weight loss journey. They are also accessible for any questions you may have and thorough in their assessment of... See more

Rated 5 out of 5 stars

Phlo Clinic are very professional, I've never had any issues with deliveries. My weight loss journey from July last year on Mounjaro has been a steady loss, 3st 3lb, from 13st 3lb down to 10st & i fee... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Pharmacy
  4. Weight Loss Service

Written by the company

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections and tablets. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,367)

1,072 reviews in the last 12 months

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Rated 5 out of 5 stars

My Mounjaro Journey

My Mounjaro Journey – More Than Just Losing Weight

When I first applied for Mounjaro, I weighed 20 stone 3 lbs, and by the time I actually started treatment, I had reached 21 stone. My weight was on a worrying upward trajectory, and I knew I needed to make a change, not just for my weight, but for my long. term health and overall wellbeing.

Fifteen months later, I have lost an incredible 6 stone, and I now weigh 14 stone 9 lbs. But for me, this journey has been about so much more than the number on the scales.

My pre-diabetes has returned to normal levels, my cholesterol has improved significantly, moving from high levels to much more acceptable ones, and I feel so much better both physically and mentally. I have more confidence, a more positive outlook, and a real sense that I have taken back control of my health and my future.

I want to be clear that Mounjaro is not a magic solution, nor is it the sole answer. You still have to want to make a change, put the effort in, and take responsibility for your lifestyle. I have found that keeping busy and staying active in everyday life has been an important part of my progress. However, Mounjaro has given me invaluable support along the way, helping me manage my appetite and making the changes I needed to make feel achievable.

I also want to recognise the support from Phlo. The regular check-ins when requesting my next prescription have been reassuring and helpful. I appreciate that they take the time to check how things are going and whether treatment is still appropriate, with the focus on genuine health needs rather than vanity. That gives me confidence that my treatment has been approached responsibly, with my wellbeing at the centre of it.

After 15 months, I feel I have reached a much healthier position, and I am now looking at bringing my Mounjaro journey to an end, with the aim of maintaining the progress I have worked so hard to achieve.

Looking back, I feel incredibly grateful that I took that first step. Six stone lighter, with improved health markers and a much better sense of physical and mental wellbeing, I feel I have given myself a fresh start.

**My message to anyone considering Mounjaro is this:** it isn’t a shortcut, and you still have to put the work in, but with the right mindset and the right support, it can make a life-changing difference. For me, it has been about reclaiming my health, improving my quality of life, and feeling good about the future again.

Thank you to Phlo for being part of that journey.

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

Phlo are medical professionals and…

Phlo are medical professionals and contact your doctor for information related to your weight loss journey. They are also accessible for any questions you may have and thorough in their assessment of you. My weight loss journey with Phlo started a year ago, and hasn't been as fast as some, but I lost at a steady rate. My journey continues with Phlo.....
The only issue I've had is with the cost, but for me it is worth it for the good of my health. Thanks to all at Phlo for the support ☆☆☆☆☆

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars well deserved

I started my weight loss journey when I weight 73 kg .I ordered Mounjaro at Phlo Clinic and now I weight 59 kg.
From order to delivery and customer service , everything - excellent!
Highly recommend!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

After being refused so many times for…

After being refused so many times for mounjaro I was so happy to be accepted by phlo clinic , iv been with them since march and lost 3 stone 7 up to now and never felt so happy in myself , also when I order it comes to me within a couple of days , and if I need advice its there all the time

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

Re ordering was quick and easy and…

Re ordering was quick and easy and delivery came within two days! Unheard of. With other companies it's taken ages for approval of reordering dose then over a week for delivery and at these prices I'd expect nothing less!

October 7, 2026
Rated 1 out of 5 stars

I still haven't received my parcel the…

I still haven't received my parcel the Royal Mail, couldn't deliver as I wasn't at home, but they normally leave around the back of my house at the back door, but they didn't as I work full time. So it is meant to be delivered today, to a post office which I have to collect from, so 2 days later, I really hope the mounjaro injections are ok??? Not happy as unable to inject as well on the day I normally do.....

October 7, 2026

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