Phoenix Environmental Reviews 28

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I ordered online for a skip to be delivered and a hire period of 14 days. I entered my postcode and I chose the date and AM or PM. I also paid nearly £600 ! The date of delivery came, nothing.... See more

Rated 5 out of 5 stars

We've been with Phoenix for a few years now and they are by far the best provider we've used in the last 11years. Collections always made on time and pricing is very competitive along with great custo... See more

Rated 5 out of 5 stars

Driver is always polite and the email informing where we are on the list for the day is helpful. Anytime I need waste bags and boxes the support staff arrange this for me. Compared to the other compan... See more

Rated 5 out of 5 stars

We have only just moved our hazardous waste services to Phoenix Environmental, and we are so glad we did. Service levels are better than our previous company. The administration portal is brilliant a... See more

Company details

  1. Garbage Collection Service

Written by the company

Tired of complicated waste regulations? Let Phoenix Environmental take the stress out of waste disposal! We handle everything from commercial to hazardous waste with a commitment to a greener future. Get in touch for a hassle-free solution!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay well clear of, a potential scam

I ordered online for a skip to be delivered and a hire period of 14 days. I entered my postcode and I chose the date and AM or PM. I also paid nearly £600 !
The date of delivery came, nothing.
The next day, nothing.
I have sent emails and left telephone messages......nothing.
I am starting to think this is a scam Company. If I do not hear anything by Friday, I will be contacting the police.
All it takes is an email or phone call if there is a delay.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with timely…

Excellent service with timely collections and easy to contact key members of the organisation. Scott Chapell has been most helpful. Highly recommended!
FDC E2

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

We have only just moved our hazardous waste services to Phoenix Environmental, and we are so glad we did. Service levels are better than our previous company. The administration portal is brilliant and I have nothing but exceptional dealings with Scott and Mark. Value is brilliant without compromising the quality of service. Brilliant.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Clinical Waste Disposal with Confidence

These guys work with us by supplying our clinical waste requirements. We have been with Phoenix now for over 3 years and have received great service - they attend when they say they will, there is minimal disruption to our daily workflow, they are very cost effective compared to other suppliers in the marketplace!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent clinical waste provider

Excellent service across the board with this company. So refreshing to have this level of service from a clinical waste provider. My only regret is not making the switch years ago!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Driver is always polite and the email…

Driver is always polite and the email informing where we are on the list for the day is helpful. Anytime I need waste bags and boxes the support staff arrange this for me. Compared to the other companies we have used for similar services Pheonix Env are heads and shoulders above the rest

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for Reece!

Reece has been coming to us for over three years now, he is always very polite, nothing is ever too much trouble. 5 Stars, he's always nice, always happy and friendly. Thank you Reece!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service for years

They have been doing our waste from our tattoo and piercing studio for many years now, and are reliable, reasonable and always prompt cant fault their services at all.. Definitely recommend

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We switched over to Phoenix quite some time ago, their customer service is excellent, competitive pricing, collections always on time and the guys collecting the waste are friendly and professional, after using a large corporate company (SRCL) with endless issues with fraudulent charges, non existent customer service and several unanswered emails (mainly due to terrible staff retention) switching over to Phoenix Environmental has been a breath of fresh air, highly recommend these guys

March 24, 2025
Unprompted review

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