Phoenix Energy One, LLC Reviews 321

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It has been a pleasure working with the team at Phoenix Energy One. Honestly, I was at first skeptical about the offer, but with investigation and watching oil prices, I believe the company has a bri... See more

Company replied

Rated 5 out of 5 stars

Alex and Lindsey helped us through the process of moving our IRAs from another company. Both Alex and Lindsey were patient (as we are novices at this investing thing) and professional. Such a great... See more

Company replied

Rated 5 out of 5 stars

I am new with Phoenix Energy and they gave me the opportunity to invest with them. The telephone staff was very helpful in guiding me thru the application process and informing me what to expect. My f... See more

Company replied

Rated 5 out of 5 stars

To me, Phoenix Energy is a 5-Star company. The company is doing an amazing job, with all my investments. Representatives, like Mr. Carlos Castellanos, Ms. Sarah Gansior, and others are always there to... See more

Company replied

Company details

  1. Investment Company
  2. Oil and Gas Exploration Service
  3. Oil & Natural Gas Company

Written by the company

Phoenix Energy One, LLC (“Phoenix Energy”) is a leading energy company specializing in oil production, mineral rights acquisitions, and non-operating working interests. Founded in 2019, the company has grown into a vertically integrated enterprise with operations across key basins in North America. With a focus on innovation, operational excellence, and investor engagement, Phoenix Energy is driving progress in the energy sector.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So far I've had a great experience with…

So far I've had a great experience with Phoenix! Matt has replied to me in a timely manner every time I reached out to him. I have invested some $ to test the waters. The portal is very easy to navigate, provides great information and my deposits are on time every month. I hope to continue to do business with Phoenix for a long time to come!

April 26, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

We appreciate your feedback and trust, and happy to hear our portal is of good resource to you! Should you ever need us, feel free to reach out anytime.

Rated 5 out of 5 stars

Great communication

Matt has been exceptional! He communicates clearly and responds quickly. That is not the norm in today's world. I've thrown a lot of questions his way and he has replied usually the same day. The webinars have been very informative as well.

April 24, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

We appreciate your honest feedback and kind review. Our team strives to not only educate, but to provide as much assistance as possible to assist both investors and land owners starting on their path to financial growth. We are happy to have earned your trust, please reach out anytime should you need us.

Rated 5 out of 5 stars

They are for real!

Update Aug 5, 2025:
After Reg A offerings being closed for about a year, you came through with additional tiers. I exchanged all my current 3-yr bonds for 11yrs @ 12% and monthly interest added so it can compound. I also invested additional funds in 3, 5, & 7yr bonds. I wish you also had a one year tier, but understand that that might be substantial work for such a short term at S1 investment levels.

Feb 2023
Initially had their ad pop up during a spades game on my cell. I just knew it had to be a scam...or was it? I clicked on it after abt the 10th pop-up. Read through it...then did my own due diligence and thoroughly researched their website; Google, Trustpilot & Better Business Bureau reviews/entries; all the filings on the SEC; disected their offering statement and all their annual reports: this company is legitimate! Then I signed up for one of their webinars and invested a few days after in Feb. I was still a little skeptical until the first distribution. Like clockwork, the interest is distributed on time everytime...well early actually. Distribution is on the 10th of the month, but it is usually in our accounts on the 8th, which means we earn interest on our interest for 2 additional days, which adds up to 24 extra days of the year. Yeah! We invested more in Mar, and I also transferred the remaining 2k in my TSP to an IRA with Phoenix. My daughter and my husband invested with them as well.
I find the quarterly web updates very informative and useful, the presenters very personable, and the numbers impressive. You don't have to be a seasoned Wall St wolf. They explain it so anyone without financial/investing know-how can understand. It took me back to the accounting and business classes I sat through in the 80s & 90s.
Also, when you contact ANYONE at Phoenix Capital, you actually get a response! Yes, I am impressed! Looking forward to becoming a Reg D investor.

Yes, I have one complaint:
Please more choices/tiers for Reg A investors and let us too compound our interest.

February 13, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for your honest feedback, we are glad that our reputation and transparency was able to win you over. We strive to be as open as possible and provide easy to understand education for our investors. Please call us at any time should you need any assistance, and thanks again.

Rated 3 out of 5 stars

I've been watching Phoenix Capital for…

I've been watching Phoenix Capital for 2 months now & have seen some bad reviews on this site. Then all of a sudden they are deleted. Why??????
The good reviews remain & have a company response the bad ones vanish.
Please explain!!!

April 8, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for your comment, Benny. Within guidance of Trust Pilot’s policy - any review posted by an individual or entity that is either promoting another service, an inauthentic review, a competitor, or a fictitious experience is removed from the platform to ensure that the most accurate and organic content is reflected about the business.
If you have any further questions our team is happy to assist at InvestorRelations@phxcapitalgroup.com.

Rated 5 out of 5 stars

This is a true and solid investment with good returns.

The investment returns are great during this period of low interests. Customer service attends to your needs in a timely manner. If you have doubts, ask questions first to see if you get a response. Then you'll see them act on what they say Great!

March 18, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you sharing your thoughts, our team is always here to respond to any questions investors may have. Reach out to us anytime should you need any assistance or wish to discuss your investment.

Rated 5 out of 5 stars

Easy to communicate

Easy to communicate, easy to fund the investment! All good!

March 22, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for the review, our team works hard to make this content and investment opportunity as clear as possible. We're here whenever you need us!

Rated 5 out of 5 stars

Great people

Great people! Great service!

March 28, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for the kind words! We strive to provide the best for our investors

Rated 1 out of 5 stars

This company has been reported to SEC…

This company has been reported to SEC for fraudulent statements

February 8, 2023
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

We are filed with the SEC and you can see our formal documentation in the Edgar system linked below. We have checked our records and you are not one of our current investors nor an active lead at this time. If you are interested in learning more about our company let us know and our team will reach out.

Additionally, our financials are independently audited by public accounting firm, Cherry Bekaert.

SEC:
https://bit.ly/PhoenixSEC

Rated 5 out of 5 stars

Good and nice

Good and nice, love this company. Always keeping up to it.

February 28, 2023
Unprompted review
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Reply from Phoenix Energy One, LLC

Thank you for sharing, Megan. Have a great rest of your week.

Rated 5 out of 5 stars

PHX Capital Group, truly a pleasure to work with.

Matt Willer, Curtis Allen and the team at Phoenix Capital Group have been a pleasure to work with. They have been great about answering pointed and hard questions with straightforward and appropriate answers. One of the things I love about Matt is that not only is he fully transparent with information but he also, works really hard to understand your questions and concerns completely so that the answers he provides are thorough and answering what you are really asking and not some canned answer that doesn't help with your questions.

February 23, 2023
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you Kent for sharing your experience. Our team works hard to ensure we can give the best experience for our investors. As you know we are here if you need anything at all.

Rated 5 out of 5 stars

Transparent communication and reliable returns

Matt Willer and his staff are accessible and transparent. I have seen my account grow in just a few months. They also hold quarterly webinars to keep their investors apprised about their holdings and plans. I'm watching a replay because I couldn't attend it live. I do not regret my decision to invest with them.

February 19, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

We'll make sure to pass along your feedback to Matt. It's relationships like these that make what we do so enjoyable for the team. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

I have to say I was pretty skeptical…

I have to say I was pretty skeptical like most people about this Phoenix Capital group (PCG) and I'm new at this especially with my retirement nest egg. Trust me I did a lot of research up and down and this is the only one and the only investment company I truly trust. I trust them without hesitation or reservation so much, I'm going to deposit a six figure amount into my account this Thursday the 26th 2023. If you want to talk about "1st" class this is it "Old School" personal touch something you don't find anymore. I was personally shocked that Mr. Matt Willer thought enough about me to personally call me while he's on a business trip (Unbelievable). Also a shout out to Cameron Smart what an asset to to (PCG) contacted me ASAP and we talked and he sent out my PGC package FedEx express mail.

January 19, 2023
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for your research and making the choice to invest with Phoenix Capital Group, William. We take pride in our transparent approach to our offerings and company. Matt and Cameron are awesome and we are glad you were able to connect with the team. We're here if you need us anytime!

Rated 1 out of 5 stars

Misleading ads for 9% APY offerings

YouTube ads advertise a 9% annual return with a minimum investment of only $5000, but on the website it suddenly says:
"We apologize but we are currently in the process of an update to the offering statement for the 9% Regulation A bond offering.
This is a standard process required of all Regulation A issuers with offerings which continue for more than twelve months.

During this period, we can provide information about the offering, but we may not accept subscriptions until after. You can indicate your interest in investing, and we will be happy to follow up once complete."

Currently all offerings require at least a 100k investment. I think it's misleading to leave these ads running while the service isn't available.

December 30, 2022
Unprompted review
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for the comments and we apologize for any confusion. We take customer service very seriously as evidenced by the other reviews and investor experiences with our firm. Each year, pursuant to SEC regulations, we have to pause the offerings on their anniversary date. This is a 1-2 week period of time that is required by the regulatory agencies, but the offering isn't going anywhere and will be back up in our portal within a week. I am unsure why this merits a 1-star review as there is no material impact to anyone as a result of this delay. Investors that participate once it's back live will get the full month of interest so there is no detrimental impact. Again, we apologize for any confusion or misunderstanding and Happy New Year. Best, Matt

Rated 5 out of 5 stars

Phoenix Capital Group

I recently invested with Phoenix Capital Group. I was a bit leery about responding to an ad, but Sarah was very helpful and set up a time for me to talk to Matt Willer. Matt was very helpful, upfront and answered all of my questions. It has been a couple of months since my investment and all payments on or before the due date. So far I have had an exceptional experience with Matt and the Phoenix Capital Group.

September 22, 2022
Rated 5 out of 5 stars

I am very satisfied with Phoenix Capital

I am very satisfied with Matt, Cameron and the staff at Phoenix Capital. The level of detail and transparency throughout the process has been refreshing and a testament to the organization's professionalism. I have increased my investment as a result.

November 26, 2022

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