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Phoenix Motorcycle Training - Bicester Reviews 

28
TrustScore 4.5 out of 5

4.6

Buckingham Road, OX27 8AL Launton, England, GB


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Rated 5 out of 5 stars

If you are thinking about doing any motorcycle training Phoenix has got to be the place to go. After a terrible experience with another instructor/company I almost gave up. Then I found phoenix at... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend Phoenix enough, Liam has been great throughout, extremely helpful, knowledgable and has a great sense of humour. I did all my training from Bicester Heritage with Liam and can’t fau... See more

Company replied

Rated 5 out of 5 stars

Great bunch of guys ,very relaxed and professional with safety being top of the list . I passed my cbt ,mod 1 and mod 2 on the first attempt and enjoyed every minute on the bike with the team,not ba... See more

Company replied

Rated 5 out of 5 stars

Liam was a great instructor and frequently checked in to see how I was feeling and how I thought I was doing before sharing his own views (which he was real about). He also knew exactly what would be... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training - Bicester

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

  • Buckingham Road, OX27 8AL, Launton, England, United Kingdom

  • 0330 2234000
Promotion box for Phoenix Motorcycle Training - Bicester

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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Replied to 92% of negative reviews

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4.6

All reviews

(28)

1,068 reviews in the last 12 months

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Rated 5 out of 5 stars

Done my CBT with phoenix motorcycle…

Done my CBT with phoenix motorcycle training and from start to finish was very professional my instructor was liam great guy really friendly and made me feel comfortable at all times would definitely recommend to anyone wanting to take there CBT training

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

recently completed my CBT training with…

recently completed my CBT training with Liam and had a really positive experience throughout. Liam was a brilliant instructor, patient, professional, knowledgeable, and very supportive from start to finish. He explained everything clearly, helped build my confidence on the bike, and made sure I felt safe and comfortable at all times.

The training was well organised and enjoyable, and I would highly recommend Liam to anyone looking to complete their CBT. Thank you again for all the support and encouragement!

May 14, 2026
Rated 1 out of 5 stars

Please Read!

I appreciate what i was taught, but i made it clear im the only person in my family that rides and i’m not overly experienced, this was taken advantage off massively, i was told to book another lesson and that i wasnt yet ready to do my cbt, even though i was able to shift gears, balance the bike, control the clutch ect..

Due to the fact i was never given a run down on what a cbt consists of, i went by my instructors word and continued to waste money on lessons i did not need, my last lesson i was even put along side two other learning students, i rode in circles for an hour with little to know instructions or teaching.

please. if you are young and just starting out your motorbike journey. you only need one pre cbt to work out if you think you’d enjoy it! your actual CBT instructor will teach you everything on the day.

understaffed and unprofessional when it comes to pre cbts. Book elsewhere

April 18, 2026
Unprompted review
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Reply from Phoenix Motorcycle Training - Bicester

Thanks for leaving a review about your pre-CBT experience. We appreciate you taking the time to leave your review and understand how frustrating it can be to feel like progress is slower than anticipated.

Our CBT instructors are bound by DVSA standards to only progress students when they can demonstrate consistent control of the motorcycle. With this in mind, we advise our students based on the level of competence they’ve achieved and their individual learning trajectory.

Our primary aim as a professional motorcycle training organisation is to ensure every rider has the slow control and technical balance necessary to stay safe once they move onto the road. While this is practiced off-road in the early stages of a CBT course, there are two further on-road elements of the CBT syllabus that limit the time we can take with off-road practice.

We never want a student to feel they are wasting money, but we’ll never compromise on safety or rush students onto the road before they are ready. Our pre-CBT lessons are a more economical way of getting the extra practice needed to develop muscle memory for motorcycle control than re-taking a CBT course if the required level of competence needed for CBT certification isn’t attained on the day.
Regarding your training journey:
• Consistency: Our records show your sessions were spaced several weeks apart (January to April). In motorcycle training, long gaps between lessons mean more time is needed to refresh basic skills like gear changes and balance covered in previous lessons before moving on to advanced CBT elements.
• Safety: During your final session on April 6th, which was overseen by two of our senior instructors, we noted great progress in your circuits. However, it was professionally advised that further work on slow control—necessary for navigating traffic safely—would benefit you before attempting the road element of the Compulsory Basic Training (CBT).
• Our Instruction Methods: We take your comments about riding in circles seriously. However, these drills are essential for developing the muscle memory required for U-turns and figure-of-eights. Our instructors provide active coaching during these maneuvers to ensure students meet the required safety benchmarks.
Please feel free to contact our office so we can clarify any details pertaining to the CBT course and help you find the best path forward for your riding journey.
Safe riding,
The Phoenix Motorcycle Training Team

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