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Phoenix Motorcycle Training Reviews 

9,275
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, patient, and knowledgeable approach, making the learning process enjoyable and effective. Many highlight the clear and tailored instructions provided by instructors, which helped them gain confidence and successfully pass their tests. The overall service and user experience are frequently described as excellent, with people appreciating the well-maintained equipment and organized training sessions. However, some reviewers were not happy with the communication style of one instructor, noting that yelling instructions through a radio increased the likelihood of errors and made it unclear who was being addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, excellent, and... See more

Instructions

Customers had positive experiences with instructions, consistently finding them clear, easy to follow, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experience as outstanding... See more

Product

People report positive experiences with the product, highlighting the excellent condition and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more

Rated 5 out of 5 stars

Great facilities, brand new bike. Our instructor was approachable but very thorough. He did a great job of introducing everything we might expect to meet on the Erith test routes which are not the eas... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,275)

1,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Good day

The staff were super friendly and extremely good training, helped me get confident and helped me learn how to ride on the road, it was a very fun day

May 15, 2026
Rated 5 out of 5 stars

Friendly and professional

Did my CBT renewal with Phoenix today after my previous certificate expired, and I honestly couldn’t have asked for a better experience. I did my first CBT with another company a couple of years ago and the difference was night and day.

The team at Phoenix were professional, friendly, patient and really informative. Everything was explained clearly and they made sure you learned in a relaxed and enjoyable way.

Big thanks to Greg and Peter in particular, both were brilliant instructors and clearly know their stuff (nice guys) I’ll definitely be booking my full access course with them. Highly recommend.

May 14, 2026
Rated 5 out of 5 stars

recently completed my CBT training with…

recently completed my CBT training with Liam and had a really positive experience throughout. Liam was a brilliant instructor, patient, professional, knowledgeable, and very supportive from start to finish. He explained everything clearly, helped build my confidence on the bike, and made sure I felt safe and comfortable at all times.

The training was well organised and enjoyable, and I would highly recommend Liam to anyone looking to complete their CBT. Thank you again for all the support and encouragement!

May 14, 2026
Rated 5 out of 5 stars

The instructor was very professional…

The instructor was very professional and explained everything in a simple, clear way, which made it very easy to understand. I really enjoyed learning from Martin and had a great experience throughout.

May 12, 2026
Rated 5 out of 5 stars

I am a differently abled rider

I am a differently abled rider, who needed some additional support to get me through the process, using my own adapted motorbike. Mark and his team supported me throughout and enabled me to pass the Mod1 & Mod2 tests in good order.
I highly recommend Phoenix Portsmouth for you training needs.
Gary Langton

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team! Very easy to learn from and enthusiastic about teaching future bike riders. Loved every second of the training.
Definitely recommend to anyone.

May 12, 2026
Rated 5 out of 5 stars

Number 1 teacher

Amazing teacher, walks you through everything extremely clearly. From someone with no road experience, he made me feel confident in what I’m doing before getting out onto the road, and making sure I am doing everything correctly/safely. No pressure on me whatsoever, he just corrected you politely which is the best way to teach someone something new. I highly recommend this member of staff for someone who’s trying to get into the motorcycling hobby or wants to commute and have that freedom.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

With my little experience with…

With my little experience with motocross I thought I’d have an easy time getting my cbt. It was far from that, the trainers explained everything so well that it was easy to pick up. Not only did they tell me where I went wrong in different scenarios but they were so understanding that it was the most comfortable I could have been for a first time road user. During the road ride they gave clear communications and kept everything clean and simple. I can’t wait to do my module 1 because of these guys. Would greatly recommend

May 12, 2026
Rated 5 out of 5 stars

A huge thank you to instructor Ben…

A huge thank you to instructor Ben Turner, who was patient, professional, and really supportive throughout the day. Ben explained everything clearly, kept the training relaxed but focused, and made sure everyone felt confident and safe before moving on to the road ride. His calm approach really helped build my confidence, especially as a beginner.

May 12, 2026

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