Phone Daddy Inc. Reviews 38

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I bought this phone from phone Daddy. It said it was unlocked. Unfortunately I don't know phones very well but it is an older version of what I had, T-Mobile and Verizon both said it was unlocked, and... See more

Rated 5 out of 5 stars

Good price, quick delivery. Phone listed as "like new" really was, + battery life was at 100%. Would have liked some more information about the 'we'll email you when a specific model is available'.... See more

Company replied

Rated 2 out of 5 stars

Beware of changing prices! The website has all sorts of GREAT prices...UNTIL you actually CLICK on the item, then the ACTUAL PRICE is SIGNIFICANTLY higher. This company likes to play games with t... See more

Rated 5 out of 5 stars

I was looking for an upgrade phone, and phone daddy had just what I was looking for and at an affordable price!. The phone I purchased is a Samsung Galaxy A13. The phone works exceptionally, and t... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Phone Daddy offers A-Grade used phones at up to 70% discount on the retail price. We also offer a 30 days money-back guarantee and one year warranty. All our phones are checked through a 70-point of inspection by our Phone Daddy Team.


Contact info

3.4

Average

TrustScore 3.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Great value and quick service.

June 29, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

We're thrilled to hear that you found value in our service and appreciated the speed of our service. We work hard to provide the best possible experience for our customers and your feedback means a lot to us. Thank you for choosing us and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great phone

Great phone. Fast delivery. Just as advertised.

July 5, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

We're so glad to hear that you're pleased with your new phone and the delivery process! Your feedback is greatly appreciated and we strive to make sure every customer has a similar experience. We hope you enjoy your new device and thank you for your kind words.

Rated 5 out of 5 stars

Order was received on time and was as…

Order was received on time and was as described, packaging was excellent. Customer service was very prompt, will definitely continue purchasing again.

June 27, 2023
Unprompted review
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Reply from Phone Daddy Inc.

We're delighted to hear that you had a positive experience with your order and our customer service! Your feedback means a lot to us, and we're thrilled that we could provide you with a satisfactory shopping experience. We look forward to serving you again soon. Thank you for choosing us for your purchase!

Rated 4 out of 5 stars

Good prices

They have great prices, the only thing is the tracking number they gave didn't want to work, I got it to work somehow though. Other then that it was a great experience. Also the phone works very well!

May 8, 2023
Unprompted review
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Reply from Phone Daddy Inc.

Thank you for your feedback! We're glad to hear that you had a great experience overall and found our prices to be competitive. We apologize for any inconvenience caused by the issue with the tracking number. Sometimes the shipping carrier will take up to 24 hours to update the tracking information on the website.
We're pleased to know that you were able to get the tracking number to work eventually. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future.

Rated 3 out of 5 stars

the battery drain pretty fast even i…

the battery drain pretty fast even i didn't use at all.

May 4, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the battery draining quickly.

We would like to assure you that we thoroughly test all our devices before shipping them out. Specifically, we test the battery health, ensuring it is at a minimum of 80%. However, there can be variations in battery performance due to various factors, including device usage and settings.

To address the battery drain concern, we recommend the following steps:

Check for any battery-intensive apps running in the background and close them if not in use.
Adjust screen brightness and enable power-saving mode to optimize battery usage.
Disable unnecessary features, such as GPS, Bluetooth, or Wi-Fi, when not needed.
If the issue persists, we recommend contacting our customer support team to explore further troubleshooting options or discuss potential solutions.

We are committed to ensuring your satisfaction, and we are here to assist you with any further concerns or questions you may have.

Rated 5 out of 5 stars

Very good

Every thing good

May 7, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for taking the time to let us know that everything is good! We're glad to hear that you are satisfied with your experience with us.

If you ever need assistance with your phone or have any questions, please don't hesitate to reach out to us. We're always here to help and want to ensure that you are completely satisfied with your purchase.

Thank you again for choosing Phone Daddy, and we hope to do business with you again in the future!

Rated 4 out of 5 stars

Phone arrived on time did have a small…

Phone arrived on time did have a small issue but as soon as I let them know they fixed it. Happy with the service they provided

May 2, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for taking the time to share your positive experience with us! We're glad to hear that your phone arrived on time and that we were able to quickly resolve the issue you had.

At Phone Daddy, we strive to provide our customers with high-quality products and exceptional customer service, and we're thrilled that we were able to meet your expectations. We understand how important it is to have a reliable phone at an affordable price, and we're glad that we could offer you a device that met your needs.

If you ever need assistance with your phone or have any questions, please don't hesitate to reach out to us. We're always here to help and want to ensure that you are completely satisfied with your purchase.

Thank you again for choosing Phone Daddy, and we hope to do business with you again in the future!

Rated 5 out of 5 stars

I had a issue and they responded…

I had a issue and they responded quickly and took care of it I love the price I paid for the phone

May 1, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for sharing your positive experience with us! We're glad to hear that we were able to quickly resolve the issue you had and that you love the price you paid for the phone.

At Phone Daddy, we strive to provide our customers with high-quality products and exceptional customer service, and we're thrilled that we were able to meet your expectations. We understand how important it is to have a reliable phone at an affordable price, and we're glad that we could offer you a device that met your needs.

If you ever need assistance with your phone or have any questions, please don't hesitate to reach out to us. We're always here to help and want to ensure that you are completely satisfied with your purchase.

Thank you again for choosing Phone Daddy, and we hope to do business with you again in the future!

Rated 5 out of 5 stars

If you’re wondering it phonedaddy is legit

If you’re wondering if phonedaddy is legit, they are.
My phone arrived after two business days of my payment. My phone is in perfect condition, not a scratch on it
It was totally worth is
I am super pleased with phonedaddy!
10/10

April 26, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for sharing your positive experience with Phone Daddy! We're thrilled to hear that your phone arrived quickly and was in perfect condition, and we appreciate your kind words about our company.

At Phone Daddy, we strive to provide our customers with high-quality, reliable products and exceptional customer service. We're so glad that we were able to meet your expectations and provide you with a phone that was worth the investment.

If you ever need assistance with your device or have any questions, please don't hesitate to reach out to us.

Thank you again for choosing Phone Daddy, and we hope to do business with you again in the future!

Rated 4 out of 5 stars

My experience was stressful because I…

My experience was stressful because I was not given an option to pick up my phone if no one was going to be home to sign for the package. I had a hard time to find the option on FedEx to have the package redelivered when I can be home or pick it up elsewhere.

April 25, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

We are sorry to hear about your stressful experience with FedEx. It's important to us that our customers have a smooth and convenient delivery experience, and we apologize for any inconvenience or frustration caused by the lack of options available for your package delivery.
Regarding your recent order with us. We wanted to inform you that we require an adult signature upon delivery to ensure that you receive your items safely and securely. We apologize for any inconvenience this may cause, but we believe it is important to take extra precautions to ensure the delivery of your valuable items.

Thank you for your understanding and cooperation in this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

quick delivery

April 21, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. If you have any questions or require assistance in the future, please don't hesitate to get in touch with us.

Rated 5 out of 5 stars

Got the phone relatively fast and works…

Got the phone relatively fast and works great

April 24, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for sharing your positive feedback with us! We're glad to hear that you received your phone quickly and that it's working well. We always aim to provide prompt delivery and high-quality products to ensure a great experience for our customers.
If you have any questions or require assistance in the future, please don't hesitate to get in touch with us. We're here to help and look forward to serving you again.

Rated 5 out of 5 stars

So far everything is good

April 24, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again. Please, if you have any questions or need further assistance in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

No issues no nothing phone came in at…

No issues no nothing phone came in at expected time and phone is great.

April 22, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for taking the time to share your positive experience with us. We're delighted to hear that your phone arrived on time and that you are enjoying its features. Our goal is to provide reliable service and high-quality products, so it's fantastic to know we've met that mark with your order.
Please, if you have any questions or need further assistance in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

Great customer service follow-up

Great customer service follow-up. Phone came in terrific condition. Very pleased with my purchase.

April 10, 2023
Unprompted review
Phone Daddy Inc. logo

Reply from Phone Daddy Inc.

Thank you for your kind words and positive feedback! We're thrilled to hear that you're pleased with your purchase and the condition of your phone. We take pride in the quality of our products and the services we provide, and it's always rewarding to hear directly from satisfied customers.
If you have any more needs or questions, please don't hesitate to reach out to us. We look forward to serving you again in the future.

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