While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cell Phone Accessory Store

Written by the company

PhoneLife hat alle Arten von Hüllen, Taschen, Armbändern, Kopfhörern, Ladegeräten & weiterem Zubehör für dein Mobilgerät. Wir bieten immer kostenlosen Versand & schnelle Lieferung. Kaufe heute sicher & einfach online.


Contact info

3.5

Average

TrustScore 3.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Horrible quality

Horrible quality! My Fitbit wristband (metal) tore apart within three weeks whilst I was wearing it, resulting in a really sharp edge that could have cut me. Customer service hasn't gotten back to me for a refund.

Edit: Customer service now did an immediate refund, so all good. Still disappointed with the quality, and sadly I decided to buy a wristband elsewhere for double the price.

May 17, 2025
Unprompted review
PhoneLife.de logo

Reply from PhoneLife.de

Hi,

Thank you for your review! Sorry about that. Please write to our customer service again and they will help you.

Best regards,

Rated 1 out of 5 stars

Delivery takes much longer than…

Delivery takes much longer than described - says 2-3 business days, already a week later and still nothing. I needed this case for a brand new phone and have had to buy another one (which has already arrived before this one from PhoneLife has).

March 25, 2025
Unprompted review
PhoneLife.de logo

Reply from PhoneLife.de

Hi Naina,

Thank you for your review! Please contact our support team and they will help you track your order.

Best regards,

Show reviews in all languages. (191 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look