Pro: Good service overall. Nice bonus of screen protector and soft case Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No... See more
Phonely.ie
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone had over 90% battery efficiency, but was grubby around the camera lens and there were smudge marks and light scratches on the screen, so would not consider it in excellent condition, as advertis... See more
Recently bought an iPhone 11 Pro off phonely and I couldn’t be happier with what came! Initially we had a bit of a mix up with colours as I originally ordered gold but it wasn’t in stock and I was ema... See more
I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The ph... See more
Company details
Information provided by various external sources
Phonely is all about value. In fact, the whole concept behind what we do is based on finding new ways for customers to save. Ever since opening our first location in 2018, Phonely has brought innovation to the world of refurbished electronics changing the way devices are bought and sold. Born out of vision and a desire to answer the needs of customers wanting to have the best and save the most, Phonely has continued to grow, consistently providing customers with great new opportunities.
Contact info
13 Liffey Street Upper, Dublin 1, Dublin, Ireland
- +353876024084
- email@phonely.ie
- phonely.ie
People also looked at
This company is to be avoided
This company is clearly a scam. I bought a phone from them which kept shutting off and they sent me a replacement which wouldn’t work either. Now they are not replying to my emails. I will now have to pursue them legally. Avoid at all costs!!!!
BUYER BEWARE!!!
BUYER BEWARE!!!! I bought a refurbished phone on February 22nd. The phone is not working - it keeps shutting down. I requested a return on the 24th. I have sent emails, texts, phoned (their main number does not work but I did find a mobile and the person who answered said someone would call me back) and submitted a contact request several times online. I have been completely ignored. I have now had to escalate a case to PayPal to try to get my money back. 500 euros worth. Avoid these sellers at all costs!
Little disappointed this time
Daughter is disappointed because the battery health is 90% and condition is suppose to be excellent and no free cover included, all other phones we brought from phonely (4 at this stage) always had a free starter case.
Delivery as always is quick and efficient.
Great service
Great service as always.
Good prices, next day delivery, very good customer care.
Excellent service speedy delivery and …
Excellent service speedy delivery and phone as described.
Very happy with my experience
Very happy with my experience. I ordered an iPhone 11 on Tuesday and it arrived on Wednesday morning. The phone was in excellent condition and looks perfect. It arrived in a box with a charger and a free phone case, which was a nice bonus. I would 100% recommend Phonely to anyone. Thank you for a great service!
Guy at the counter was very friendly
Guy at the counter was very friendly! Got a refurbished iPhone 11 at an affordable price and came with a free protective screen cover!
My daughter purchased the iPhone 12
My daughter purchased the iPhone 12. The phone itself is in excellent condition. It came with a screen protector. It takes an eternity to charge with the charger that came with.
My eldest daughter purchased a phone from you over two years ago it came with a screen protector and case. I had to buy a new charger straight away.
Is there a problem with the charger provided? Disappointed as it was expensive and my daughter saved up every penny to buy it.
The phone I got I love but the battery
The phone I got I love, and only the full battery health is at 82%, I paid for excellent condition. I expected more than 82 full capacity charge.
Mixed experience
Pro: Good service overall. Nice bonus of screen protector and soft case
Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No response to email enquiry, not answering the phone - began to feel a bit iffy at that point.
The phone itself had some scratches around the bezel, visible from >30cm distance, so not strictly 'Excellent' grade as per the description, but close enough
Order a iPhone xr and 2 days later it…
Order a iPhone xr and 2 days later it arrived with a nice we present of front protector and case.
Nice touch lads!!
Phone is in great condition also
Incredibly frustrating experience.
Incredibly frustrating experience.
I have paid as near as makes no difference €600.
no one will give me a straight answer on how to get my phone.
Can't get in contact.
Want my phone today or a refund or I'll be going to the small claims court
fast delivery and super service
iphone
Phone in as new condition ,Well packaged with a case , screen protector , charger and cable . I would highly recommend.
Brilliant service
Brilliant service. I've had several phones from these guys, they've always been in top nick, and the service has been fantastic. Any issues and they've always looked after me with zero fuss. Top notch company, would highly reccomend. A+
Excellent service!
Very fast delivery. Phone is perfect. Battery at 89% so I’m very happy with my purchase. Also came with a screen protector and basic, clear case. Highly recommend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

