Phonely.ie 

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Rated 3 out of 5 stars

Pro: Good service overall. Nice bonus of screen protector and soft case Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No... See more

Rated 4 out of 5 stars

Phone had over 90% battery efficiency, but was grubby around the camera lens and there were smudge marks and light scratches on the screen, so would not consider it in excellent condition, as advertis... See more

Rated 5 out of 5 stars

Recently bought an iPhone 11 Pro off phonely and I couldn’t be happier with what came! Initially we had a bit of a mix up with colours as I originally ordered gold but it wasn’t in stock and I was ema... See more

Rated 5 out of 5 stars

I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The ph... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Phonely is all about value. In fact, the whole concept behind what we do is based on finding new ways for customers to save. Ever since opening our first location in 2018, Phonely has brought innovation to the world of refurbished electronics changing the way devices are bought and sold. Born out of vision and a desire to answer the needs of customers wanting to have the best and save the most, Phonely has continued to grow, consistently providing customers with great new opportunities.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is to be avoided

This company is clearly a scam. I bought a phone from them which kept shutting off and they sent me a replacement which wouldn’t work either. Now they are not replying to my emails. I will now have to pursue them legally. Avoid at all costs!!!!

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!!

BUYER BEWARE!!!! I bought a refurbished phone on February 22nd. The phone is not working - it keeps shutting down. I requested a return on the 24th. I have sent emails, texts, phoned (their main number does not work but I did find a mobile and the person who answered said someone would call me back) and submitted a contact request several times online. I have been completely ignored. I have now had to escalate a case to PayPal to try to get my money back. 500 euros worth. Avoid these sellers at all costs!

February 24, 2024
Unprompted review
Rated 3 out of 5 stars

Little disappointed this time

Daughter is disappointed because the battery health is 90% and condition is suppose to be excellent and no free cover included, all other phones we brought from phonely (4 at this stage) always had a free starter case.
Delivery as always is quick and efficient.

July 20, 2023
Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience. I ordered an iPhone 11 on Tuesday and it arrived on Wednesday morning. The phone was in excellent condition and looks perfect. It arrived in a box with a charger and a free phone case, which was a nice bonus. I would 100% recommend Phonely to anyone. Thank you for a great service!

June 13, 2023
Rated 3 out of 5 stars

My daughter purchased the iPhone 12

My daughter purchased the iPhone 12. The phone itself is in excellent condition. It came with a screen protector. It takes an eternity to charge with the charger that came with.
My eldest daughter purchased a phone from you over two years ago it came with a screen protector and case. I had to buy a new charger straight away.
Is there a problem with the charger provided? Disappointed as it was expensive and my daughter saved up every penny to buy it.

January 27, 2023
Rated 3 out of 5 stars

Mixed experience

Pro: Good service overall. Nice bonus of screen protector and soft case
Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No response to email enquiry, not answering the phone - began to feel a bit iffy at that point.
The phone itself had some scratches around the bezel, visible from >30cm distance, so not strictly 'Excellent' grade as per the description, but close enough

November 9, 2022
Rated 1 out of 5 stars

Incredibly frustrating experience.

Incredibly frustrating experience.
I have paid as near as makes no difference €600.
no one will give me a straight answer on how to get my phone.
Can't get in contact.
Want my phone today or a refund or I'll be going to the small claims court

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

iphone

Phone in as new condition ,Well packaged with a case , screen protector , charger and cable . I would highly recommend.

August 12, 2022
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I've had several phones from these guys, they've always been in top nick, and the service has been fantastic. Any issues and they've always looked after me with zero fuss. Top notch company, would highly reccomend. A+

July 22, 2022
Rated 5 out of 5 stars

Excellent service!

Very fast delivery. Phone is perfect. Battery at 89% so I’m very happy with my purchase. Also came with a screen protector and basic, clear case. Highly recommend!

July 15, 2022

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