PhoneUnlocks.com Reviews 89

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Absolute scam. Initial $28 fee is data that costs like 50c elsewhere and probably everyone else already knows the data anyway. Then they hit you with the real feel, additional $50 payment. Sorry... See more

Company replied

Rated 5 out of 5 stars

I'm very skeptical about online stuff. However I was very in need of help with unlocking my mom's phone after switching to Verizon from T-Mobile. Due to T-mobile locking my moms phone for no reason du... See more

Rated 4 out of 5 stars

I had a really good experience using this unlocking service. However I do feel that when you pay for your phone to get unlocked. It should have both payments you have to make into one. Instead of pa... See more

Rated 1 out of 5 stars

It took 5 days to unlock my phone. Before order was placed should have notified of delays due to holiday. Will not use this service again. With people using phone technology for their daily life fun... See more

Company replied

Company details

Written by the company

Instantly unlock your phone and use it with any sim card from any carrier network. We factory unlock the phone for any carrier by recording the IMEI as unlocked in the manufacturers database. Using our online service you can safely and permanently unlock your device from the comfort of your home without affecting your warranty.


Contact info

2.9

Average

TrustScore 3 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam scam scam.

Scam scam scam.
The cost to unlock my phone was £23.99 paid the money and then you get another charge £30 to unlock which I’m not paying.
Scam scam scam scam scam
No reply to email when you ask for a refund

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

missleading.

missleading.
first u pay a low charge to check eligibility
then the unlock charge is a lot higher and u only find out there's a second charge only once u paid the initial one.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Advertising a $24 to unlock and then…

Advertising a $24 to unlock and then being told to do an additional payment of over $50 to complete the transaction is false advertising. No one reads T&C's before proceeding with an order it is done whilst proceeding with the order and this is totally misleading and effectively lying. What makes your process even worse is that most people have the unlocking code which does not cost $24 to obtain!!!
I am very unhappy and want this cost refunded immediately, this is false advertising and not what I was quoted and accepted for payment upon initiating the order - this is theft!!!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scamers

Scamers. They offer you a price to pay for it and after they reply that the $24 initial price that you already paid is just to scan checking, if you want to unlock now they asking me extra £40. Be carefull, don’t use this sevice

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

IT’S A SCAM!!!

IT’S A SCAM!!!!
It says they charge 24,99 and it’s only for eligibility check afterwards they are charging 60 dollars to unlock

This information is NOT CLEAR ANYWHERE when you are going to pay the first part

DONT GET IT

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam service

Claim the process is simple but it isn't and then when the support service is asked for assistance, the response is to push the blame back on customers. Do not trust this company.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Unlocked in Less than 2 Days

I was skeptical at first but the support team made me feel at ease.
It's a 2 step process and I was able to get my phone unlocked in under 2 days. I would recommend to anyone to use this service if you want a hassle free and seamless process.

February 14, 2024
Rated 1 out of 5 stars

Shady practices...

Their advertisement and website says it will unlock for $28.99, but after you pay that it only checks for eligibility much like what others have said here. You will 100% get smacked with extra charges after ($50 for me) to unlock. They gave me a credit on my service, since I was notified I would need a technician to unlock over a program I needed to download ($182). I used that credit on another phone I had, and that's when I was hit with the $50 charge. This phone is out of warranty and for a year already, I can go to my cell phone provider and have then unlock for free...You will get prompts along the way that you "on your way to unlocking" after paying the $28.99.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

It took a couple days l worried me…

It took a couple days which worried me but customer service was on top of things answered my questions quickly and thoroughly. Got my code with complete instructions and it worked out just fine. A little expensive but worth it. Ty to everyone

February 15, 2024
Rated 5 out of 5 stars

Very easy process very affordable did…

Very easy process very affordable did not seem to take very long yes I understand the waiting between 24 and 48 hours can be a long time but when you consider how much a new phone costs this is a very affordable alternative and these are the guys I would recommend to do it for you

February 13, 2024

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