Photo to Painting Reviews 

1,032
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, high-quality paintings that beautifully capture cherished memories and consistently exceed their expectations. Buyers note that the artwork makes for a deeply meaningful, heirloom-quality gift that brings immense joy to recipients. Consumers also highlight the exceptional customer service, noting that the team is incredibly helpful, professional, and communicative at every single step. People deeply appreciate the smooth ordering experience and the staff's genuine willingness to accommodate custom requests and detailed revisions. Reviewers state they would not hesitate to recommend these wonderful services to friends and family.

What people talk about most

Product

Clients share positive opinions on product quality, expressing deep satisfaction and delight with their... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the stunning and... See more

Service

Reviewers mention positive feedback about service, highlighting an impeccable and professional experience... See more

Customer service

People report positive experiences with customer service, highlighting professional communication from the... See more

Staff

Consumers find staff to be positive, supportive, and exceptionally patient throughout the entire process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about the process was brilliant. Simple, clear and a great product at the end of it. We spent ages trying to find a painting that represented our honeymoon trip and in the end found a compa... See more

Rated 5 out of 5 stars

From first contact the process was easy with plenty of opportunity to ask for changes which were carried out and then given a chance to approve or change again. The end result is stunning everyone who... See more

Rated 5 out of 5 stars

I am absolutely thrilled with this painting! The quality is outstanding and it turned out even better than I imagined. Communication with Sarah and Stephen was smooth, friendly, and professional throu... See more

Rated 5 out of 5 stars

When you commission an artist to replicate your work it is all about trust and interpretation. Sarah and her team readily assure you in their communications. In fact Sarah reaches out to you almost... See more


Company details

  1. Poster Store

Information provided by various external sources

We are a UK company who specialises in transforming your photos to beautiful paintings!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,032)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot speak highly enough!

I cannot speak highly enough of photo to painting! They responded to any emails really quickly, kept me informed every step of the way, and the painting I have now received is absolutely incredible! The artist is so talented and I can't quite believe how good it is. This is a gift for a special birthday and I know my husband is going to be over the moon.

July 1, 2025
Rated 5 out of 5 stars

My mum pasted away in January… she was…

My mum pasted away in January… she was married to my dad for 65 years …. My dad is 91 this year …. I thought a painting off my beautiful mother on her wedding day would make the perfect gift ….the customer service was first class … would highly recommend to anyone who would like a painting done .

June 26, 2025
Rated 4 out of 5 stars

A Difficult Experience Handled the Right Way

I first came across this company when my brother had a portrait done, and it was absolutely incredible — the likeness, detail, and quality were outstanding. That experience gave me the confidence to order one myself.

Unfortunately, my own painting was a very different experience. The proportions were off — particularly the head — and the likeness to my granddaughter just wasn’t there. It broke my heart, as this was meant to be a special gift to myself and something to treasure.

I now understand that the paintings are created by different artists, which explains the inconsistency. While I wish I’d known that at the time, I do appreciate the company’s response once I shared how distressed I was.

Stephen, the Managing Director, replied personally with empathy, and Sarah handled everything with professionalism and kindness. They arranged a full refund — something I know they don’t usually do — and provided a return address so I could send the painting back.

While the outcome was initially disappointing, I’m genuinely grateful for the respectful and compassionate way it was resolved.

June 30, 2025
Unprompted review
Photo to Painting logo

Reply from Photo to Painting

Sharon, I am so sorry you feel this way as we thought your painting looked beautiful.

Our artists are all classically-trained for over 10 years and each painting takes over a week to complete. It is of the utmost importance to us that each painting is given the same amount of care and attention, so once each painting is completed, it goes to our Quality Assurance team where someone separate from the artists looks at the painting and checks to see if it is a good likeness of the photo. Once your painting was through QA we sent a photo of your painting to you for your approval. At this stage you are free to ask for any changes, so if you felt that it wasn't a good likeness I wish you had said so then and we would have been able to make any changes to your painting.

As to not cause you any further distress and anxiety Sharon we are happy to give you a full refund on this occasion.

Rated 5 out of 5 stars

Never thought I would be able to afford to commission a painting…

Really pleased with the service and painting I received. Lots of communication before placing the order to make sure I was happy with everything before going ahead. Painting was completed and delivered ahead of schedule and looks beautiful. A really special gift that I’m sure will always be treasured. It’s amazing value for money considering the artist must have spent hours painting not to mention the materials and finishing/framing etc. Highly recommend

June 22, 2025
Rated 5 out of 5 stars

Painting

Fantastic customer service from start to finish. Kept up to date every step of the way regarding My pet portrait. It's absolutely beautiful and I highly recommend this company.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

A great service!

Really pleased with the service received from Stephen and Sarah; had a family portrait done for my wife's 40th birthday and the quality of work was fantastic. They were also able to make some minor adjustments I wanted as well as bring the completion date forward by a few days so my wife received it on time. Would highly recommend!

May 23, 2025
Rated 5 out of 5 stars

Absolutely Amazing

From start to end the service was amazing. The final piece beautifully painted. It was a very important memory captured beautifully and was loved the moment it was seen. Along the way queries and questions were answered in a timely manner as well. Would highly recommend to anyone looking to have a painting done. You won’t be disappointed.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

The oil canvas painting is amazing

The oil canvas painting is amazing, I had done some research on companies for oil painting for a memorial of my partner and sister who passed, I had cropped two photos together one being extremely damaged of the deceased person and I was shocked how they brought our oil painting as one, not only that they had restored her face by hand painted so they was together for one last time it’s absolutely beautiful and my partner was sooo happy with the final result

June 20, 2025
Rated 5 out of 5 stars

Excellent service from start to finish.

I can’t speak highly enough about my experience with Photo to Painting. The service has been excellent from start to finish.Not to mention that the painting has exceeded all my expectations. During the process the communications and regular updates were excellent. The link that provides progress updates with dates etc. is particularly good. Any additional questions I had regarding amendments etc. were quickly and happily addressed. I highly recommend Photo to Painting and would definitely use their services again.

June 6, 2025
Rated 5 out of 5 stars

Great service

The process was super easy and smooth. Communication was clear and quick the whole time. They even went the extra mile to deliver my order earlier than expected. Really happy with everything!
I would highly recommend.

June 4, 2025
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company if you want an amazing quality picture painted, the artist is incredible. I got two photos merged as my dad passed away 8 years ago, so he sadly never got to meet my nephew and I wanted to get my mum a meaningful gift for her 70th birthday this year so got a family portrait painted that included my dad in the photo so we were all together in the same painting. The correspondence and customer service is outstanding and Sarah is so kind, friendly and helpful. I will 100% be using this company again in the future.

May 29, 2025
Rated 5 out of 5 stars

Truly Exceptional – A Masterpiece and the Best Service I’ve Ever Received

I honestly don’t have enough words to express how thankful I am for the painting I received. I asked for an impressionist-style painting of my wedding venue, and what I received was beyond anything I could have hoped for - it’s absolutely stunning.

From the very beginning, the service was flawless. The team took the time to understand exactly what I wanted, asking thoughtful questions and checking in throughout the process. It never felt like a transaction - it felt personal. I could tell they genuinely cared about getting it just right.

And they did. The artist’s skill is unbelievable - the attention to detail, the way they captured the light and atmosphere of the venue, the emotion in the brushstrokes - it’s a true work of art. They somehow managed to bring out everything I loved about that place, and added a dreamy, impressionist quality that makes it feel timeless.

I’ve honestly never had better service with anything I’ve ever bought. They treated my commission like it truly mattered, and I’ll never forget how special they made the experience.

If you’re thinking of getting a photo turned into a painting, PLEASE DON'T HESITATE. You will not find better service, more care, or more talent anywhere else.

May 21, 2025

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