Photo4me.com Reviews 3,184

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, frames, and canvases, often describing them as stunning and magnificent. The ordering process is frequently highlighted as easy and straightforward, with a wide selection of choices available to meet individual preferences. Reviewers also commend the excellent service, noting efficient communication and quick turnaround times for delivery, with many orders arriving well within estimated timescales and often much faster. However, some customers experienced issues with delivery services, mentioning delays or dissatisfaction with specific carriers. Additionally, a few people were disappointed when a purchased image did not accurately represent the intended subject, leading to a feeling of not receiving what they paid for.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers describing items... See more

Quality

Reviewers highlight positive aspects of quality, with many describing products as stunning, better than... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick turnaround and prompt... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the prompt... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is only the second time I've ordered but have been delighted enough with both orders that I'd happily come back. Given the more risqué content I thought I would be at a loss for having a drawin... See more

Rated 5 out of 5 stars

Well, what can I say, had the pleasure of meeting Kingsley at Sango Sands in October. This was the very night, we experienced the Northern Lights. Kingsley kindly offered to take some pictures of myse... See more

Rated 5 out of 5 stars

I have just fixed our beautiful photo of Mawgan Porth beach on our wall - it looks magnificent! I ordered it as a 70th birthday present for my wife as Mawgan Porth is our favourite place to visit. an... See more

Rated 5 out of 5 stars

I have been a seller on Photo4me for 12 years, and I sell about 50 artworks each year. This is the first time that I have purchased framed prints for my own use and I am really pleased with the qu... See more


Company details

  1. Interior Designer
  2. Art Gallery

Written by the company

Welcome to Photo4me. Buy stylish & unique wall art to decorate your home or office walls with our ready to hang canvases, framed prints and acrylics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(3,184)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was great due to the…

My experience was great due to the excellent communication and support from the team. The company does an impressive job of fostering a positive work environment, which boosts morale. Additionally, their commitment to professional development is noteworthy; I appreciate employee training opportunities. The collaborative culture encourages creativity and innovation, making it a pleasure to contribute ideas. Overall, it’s clear that the company values its employees and strives to ensure everyone feels heard and valued.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy and proficient

I needed the photo in time for a birthday, which was just within the normal time span and it was delivered on time and well presented.

March 20, 2025
Rated 1 out of 5 stars

Waste of money

Advertised as 5 day delivery time. Purchased rush option to speed this up. 5 days later still not manufactured. Waste of money

Customer service have since got in touch with a moody email saying my order was made two days later then I have claimed. I have forwarded them the confirmation email showing that they cannot even get that right and I am correct.

March 30, 2025
Unprompted review
Photo4me.com logo

Reply from Photo4me.com

Hi Michael

Thank you for your feedback, and we’re genuinely sorry to hear you’re disappointed with your recent experience.

We understand how important timely delivery is, especially when selecting the rush option. Your order was placed on Tuesday, 25th March at 10:27am and dispatched on Monday, 31st March at 10:18am. While we aim to produce and ship as quickly as possible – and in many cases achieve this within 1–2 working days – our advertised delivery times are based on working days and do exclude weekends and bank holidays.

We appreciate you highlighting the discrepancy with the dates. We’ve reviewed the timeline and can confirm your order was dispatched within 4 working days. That said, we absolutely understand your frustration, and we’re sorry if our communication added to that.

We will be looking into the responses you received from our team, as they don’t reflect the standard level of service we aim to provide. We appreciate you bringing this to our attention – feedback like yours helps us to improve.

Kind regards,
The Photo4me Team

Rated 5 out of 5 stars

Stunning Angel of The North

My husband asked me for a canvas with the Angel of The North on it for his birthday. A quick search in google directed me to photo4me and their stunning collection of Angel of The North prints. I ordered on 6th March and the canvas was delivered on 12th March. The canvas was well packaged and when unpacked the image was absolutely stunning. The sunset background is so vibrant and the Angel of The North is amazing, I am absolutely delighted with my purchase. I can highly recommend this company, I will definitely be back for more artwork soon.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful framed print and service.

We ordered our framed print and was emailed when it was in production and then again when it was dispatched, we were told from production to delivery would be 7 days, we received it within 5.
I have to say it’s beautiful and would certainly recommend Photo4me. Superb.

January 19, 2025
Rated 4 out of 5 stars

Whilst this is quality piece of work it…

Update: the lack of a credible response to explain why the advertising is so misleading shows what this company are all about - trading standards may take more interest!
Whilst this is a quality piece of work it loses a star due to how it is perceived to be in the photo. I purchased the larger of the two sizes and it is more inline with what you see in the photo for the smaller size. Whilst approx dimensions are given (the picture is considerably smaller) I see it as very bad practice to use such misleading advertising!

January 11, 2025
Unprompted review
Photo4me.com logo

Reply from Photo4me.com

Dear Ogof,

Thank you for taking the time to share your thoughts. We appreciate your feedback and are sorry to hear you found the product images and dimensions confusing. At Photo4me, we take every effort to display both the print size and the overall frame dimensions as accurately as possible throughout the ordering process.

We’ve successfully delivered to over 47,000 happy customers and this is the first time we’ve had a review that specifically highlights a concern about product size.

Our product images are designed to give an illustrative view of how the artwork might look in a typical setting, but we do recognise that individual display settings, screen size, and perspective can influence how this is perceived. That’s why we provide approximate measurements at multiple stages, so customers can make an informed choice.

We certainly do not intend to mislead anyone and would like to resolve your concerns quickly. If you have any further questions or need assistance, please contact our support team via our support page at https://www.photo4me.com/contact.

Be sure to include your order reference so we can locate your details and help right away.

Thank you again for sharing your feedback, and we hope we can welcome you back in future.

Kind regards,

Jon Pankhurst
MD

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