I totally forgot my licence was running out and in a panic I started googling. This app came up and it’s sooo easy! It was all done and sorted in about 10 minutes, and the ai checker got rid of all my... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent service directly from their website. This is my second time using this service. First time was for a passport renewal, second was for a visa. Online reviews were quick and complete. After re... See more
Company replied
Thought the price could be a big cheaper tbh, but it did the job after me having my passport photo rejected by the passport office. This app double checked my photo which there was shading on and cor... See more
Company replied
My original photo didn’t go through, so I decided to use the app. Same photo was fixed and manually corrected within few minutes, sent off for passport and passed right away. Thank you for saving me... See more
Company replied
Company details
Written by the company
Welcome to PhotoAiD, where precision meets convenience in passport photos. As a distinguished provider of passport photo services, we at PhotoAiD take pride in our deep expertise and established authority in this specialized domain. Our journey in perfecting passport photos has led us to develop an exceptionally user-friendly platform that caters to your every need. Whether you’re looking for a passport photo, a visa picture, or any other official document image, we ensure each photo adheres to specific country regulations. Our expansive understanding of global passport photo requirements sets us apart and assures you of a product that meets official standards. What truly defines us at PhotoAiD is our commitment to quality and detail. Our service is bolstered by advanced technology, ensuring each photo is not only compliant but also of superior quality. Our dedicated team, with its rich experience in photography and official documentation, works tirelessly to provide a seamless and efficient experience. From automated sizing and background removal to expert checks, we leave no stone unturned in delivering the perfect passport photo. We understand the importance of getting it right the first time. That's why we offer detailed guides, practical tips, and responsive customer support to assist you at every step. Our mission is to simplify the process of obtaining a passport photo, making it a stress-free and straightforward experience for you. Trust PhotoAid for your passport photo needs and join the ranks of our satisfied customers who have experienced the best in class service. With PhotoAid, rest assured, you are choosing a service that is synonymous with reliability, accuracy, and convenience!
Contact info
4.7
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Left a good review then checked email…
Left a good review then checked email and saw that my photo was rejected. They did not tell me that until I paid. Requested to cancel order to go in person since I was having so much difficulty with getting acceptable pic and they advised no refund.
August 17, 2026
Unprompted review
Reply from PhotoAiD
We would be grateful if you could send us detailed information about the problem. Please contact us at help@photoaid.com.
Very fast and easy!
August 17, 2026
Reply from PhotoAiD
We are very pleased to see your review! Thank you and we recommend our services for the future.
A bit pricey but worth it.sorted out…
A bit pricey but worth it.sorted out passport & driving licence photos
August 13, 2026
Reply from PhotoAiD
Thank you for your positive review!
Photo looks good, but hair color is overexposed
The photo itself looks good, but the lighting/processing overexposed my hair so much that it looks grey. The original hair color is much darker, so I would appreciate it if this could be corrected.
August 16, 2026
Reply from PhotoAiD
We adjust photos according to official requirements, and any necessary corrections include correcting lighting or removing imperfections. If you have any additional comments regarding photo corrections, we are available 24/7 and will prepare a second version of the photo within minutes. Please contact us by email at: help@photoaid.com
Deceptive pricing policy
I had photos taken for three family members at three different times (one I did not finish processing because of continued pricing differences). Each time Photo Aid charged a different price (as high as $21.99 to a low of $16.95), and each price was significantly more than their Help bot ($13.95) and their website ($16.95 printed) quoted. BTW, I emailed to ask if that was in Canadian or US dollars, and the answer was Canadian, so the US price should have been even less. The photos printed out with strange coloration (I hope they are accepted by the agency to which we are applying). Photo AiD does respond to email promptly, but not terribly openly, IMO. I finally got a partial refund on one photo, although not a refund for the full difference, as I have come to find out. It looks like profile-based pricing to me.
August 12, 2026
Unprompted review
Reply from PhotoAiD
We are available 24/7 and will assist you with your order within minutes. We have not received your email address or order number to verify the issue. Please contact us by email: help@photoaid.com
Do not wasting the £5 touchup fee
Do not wasting the £5 touchup fee. Nothing edit and change at all. I request the background change to blue and still sent me a white background. The face too dark due to we don't have any photolight can apply when taking the photo. Nothing they can edit and change after paid the fee for adjust and touchup.
August 12, 2026
Unprompted review
Reply from PhotoAiD
We adjust photos to meet official requirements, and any edits involve correcting the lighting or removing imperfections. If you have additional requests regarding the photo editing, we are available 24/7 and can prepare a revised version within minutes. We did not receive any contact details in your review, so please contact us via email at: help@photoaid.com
Reply from PhotoAiD
Thank you for your positive review!
Never received the order
Never received the order. Twice they apparently sent them with a 2-3 day delivery expected. 3 weeks later had to go get it done locally. Customer service simply insinuated we did receive the order imo.
August 11, 2026
Unprompted review
Reply from PhotoAiD
We will verify your order status and the accuracy of the address details. Delivery should take place within 2–3 business days of the order being placed. We did not receive any contact details with your review, so please contact us via email at: help@photoaid.com
Dont do extra corrections!!
Dont do extra corrections!!! Paid money for nothing!!! Its disgusting
August 11, 2026
Unprompted review
Reply from PhotoAiD
We adjust photos to meet official requirements, and any edits involve correcting the lighting or removing imperfections. If you have additional requests regarding the photo editing, we are available 24/7 and can prepare a revised version within minutes. We did not receive any contact details in your review, so please contact us via email at: help@photoaid.com
Reply from PhotoAiD
Thank you for your positive review!
This place is a scam
This place is a scam. I ordered passport photos that said they wiuld be ready in mins. Four hours later still not ready. Now Im gonna have to pay to get them done else where
August 10, 2026
Unprompted review
Reply from PhotoAiD
Typically, digital photos are ready within a few minutes. Please contact us at help@photoaid.com with your order details; we will check the cause of the delay and assist you.
Excellent service!
August 10, 2026
Unprompted review
Reply from PhotoAiD
Thank you for your positive review!
perfect
perfect！super fast Service and also almost the cheapest photo Service no matter online or retail store. and super Service as I ask why i did not get photos in 3-5 day abe they responded in 1 hour and today I got my photos in my mail box
August 9, 2026
Unprompted review
Reply from PhotoAiD
We are very pleased to see your review! Thank you and we recommend our services for the future.
No problems with this application and…
No problems with this application and done in like about a minute and was successfully accepted by the passport office, would strongly recommend this application 👌
August 6, 2026
Unprompted review
Reply from PhotoAiD
We are very pleased to see your review! Thank you and we recommend our services for the future.
Simple and easy
August 6, 2026
Unprompted review
Reply from PhotoAiD
Thank you for your positive review!
Easy to use
Got very confuse by a different app but this was very straight forward and easy to use
August 5, 2026
Unprompted review
Reply from PhotoAiD
We are very pleased to see your review! Thank you and we recommend our services for the future.
Reply from PhotoAiD
Thank you for your positive review!
easy to use and all very quick
August 3, 2026
Unprompted review
Reply from PhotoAiD
We are very pleased to see your review! Thank you and we recommend our services for the future.
The advice on the photos was good.
August 3, 2026
Unprompted review
Reply from PhotoAiD
Thank you for your positive review!
Reply from PhotoAiD
We adjust photos to meet official requirements, and any edits involve correcting the lighting or removing imperfections. If you have additional requests regarding the photo editing, we are available 24/7 and can prepare a revised version within minutes. We did not receive any contact details in your review, so please contact us via email at: help@photoaid.com
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