I had the pleasure of working with John and he went above and beyond in every way. He stayed on the phone with me for over an hour, patiently walking me through each step of updating my site and getti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow! What can I say other than how stupendous and stellar my experience has been working with PhotoBiz and especially John K, Client Relationship Manager. John k is an absolute God-send for assistin... See more
Photobiz used to be amazing, but now they are serving up multiple errors causing my website to plummet. They reuse the same excuses over and over and do not attempt to remedy the issues. My business i... See more
Company replied
Jonathan, Jeremy, and the team at Zibster/PhotoBiz are outstanding! Any time I have a question, I get a quick response, and any time I need help on the website, they are quick to help. I recommend the... See more
Company details
- Web Hosting Company
- Business to Business Service
- e-Commerce Solution Provider
- SEO Service
- Website Designer
Information provided by various external sources
PhotoBiz is an industry leading website company with a strong focus on photographers and visual artists. PhotoBiz offers all-in-one Websites, Ecommerce tools, Proofing, Custom Design Services, and SEO. Backed by 5-star customer service, PhotoBiz is the most powerful platform to grow your online business in one place!
Contact info
516 W Friendly Ave, 27401, Greensboro, United States
- (866) 463-7620
- info@photobiz.com
- photobiz.com
4.1
Great
26 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phenomenal! Love Photobiz!
My experience with Photobiz has been incredible! I’ve had my website with them for several years now, and I’ve had zero downtime (which is a lot more than I can say for my previous website company). They include more features than the other guys, the websites are super fast, and they have the best customer service I’ve ever experienced. I love being able to call them with a question instead of having to search for hours on forums or back and forth emails or messages. They go above and beyond every time. Their SEO Go program is amazing too! I’m regularly getting inquiries from clients who find me on Google. They are more than a website company, they’re my business partners. Highly recommend, you won’t be disappointed!
May 21, 2019
Unprompted review
Hiring photobiz is a no-brainer!
Photobiz is top notch - I hired them to design a logo and custom website for me and the process was really great! They were patient with me while we worked through many, many picky design requests and small concerns and I couldn't be happier with the end result! I am also using their SEO services and hoping that will be a great experience, as well!
Super user-friendly interface, amazing and prompt customer service (shout out to JohnK, Jeffrey, Molly and Mackenzie) and all-in-all a great product! Highly recommend!
-Tessa
May 21, 2019
Unprompted review
Photobiz has really poor business …
Photobiz has really poor business practices. After being a customer and paying over $900 dollars in the past 5 years to use their template site I tried to cancel. I spent over a week searching their website for a way to cancel policies, changing browsers and downloading browser updates. I thought for certain I was missing something. No. They choose to not make it easy. After a week of this, I called their phone number. Apparently, you have to call during their hours of operation to cancel AND they purposely choose to not mention this on their website. Oh, and they won't refund the measly $17 dollars for this coming months payment. The $900 I paid to them wasn't enough, they wanted to get an extra month out of me too. Crooks.
January 3, 2018
Unprompted review
Great photography site
Photobiz.com is a good provider for professional and amateur photographers that intend to showcase or even sell their latest works online. Large number of templates (incl. HTML 5) available. Good customer service!
January 24, 2014
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.