Photoblankets Reviews 8

Ordered two blankets 30 Dec. Paid and my bank and PayPal both showed as being paid. I contacted the company by email to find out about my order after 2 weeks, a return email saying someone would contact me within 2-3 hours. No email.
Contacted again. Eventually they tell me they can see my order but they have not received payment. I reply my bank can show £50 paid in December. They deny this but ask me to send proof like a transaction number. I send it. Then before a reply I get an email saying thank you for your order they would start the blankets.
Later that day a message from the company saying they had asked the pay department and that department admitted there had been a fault in their system .NO APOLOGY, NO MENTION OF WHAT HAPPENED, NO OFFER OF DISCOUNT. For this terrible customer service I do not reccommend and I will never shop here again

AVOID AVOID AVOID !! Do not buy from this website, massive issues receiving items, took over 6 weeks in total to receive product. No way to contact company apart from contact sheet which they do not respond too. Duvet came without pillow as advertised, quality is really cheap polyester and definitely not worth the money. Company is not based in UK, when you do get a response its from Poland!

Absolutely 1st class communication and product! I needed a personalised item done in super fast time and I received it one day after ordering! Would recommend to anyone thank you once again for your service

I am thrilled with my photo pillowcase. It looks amazing and a very prompt service. My granddaughter is going to America to work and she will have memories of Home while she is there. The whole family were really impressed.

Kajal was amazing, I'd lost my previous reference number when I ordered in May/June of this year, he couldn't have been more helpful. The blanket arrived within 48 hours of ordering and I am delighted with it.
Fantastic service well done.

Yvonne Galpin

Omg my blanket is beautiful thank u so much happy happy customer 💗

Absolutely fabulous service from beginning to end. Photo blanket was amazing and the price was even better. Will definitely be ordering from here again

Had some confusion over how my blanket would turn out so emailed the company. Jadwiga responded almost immediately and helped me with my order. Absolutely delighted with the blanket when it arrived! Highly recommend and would definitely use again