PhotoBooth Online Reviews 

1,837
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease of use and quick processing, making photo restoration and enhancement accessible even for those who are not tech-savvy. Many people highlight the excellent quality of the product, noting how old and damaged images are brought back to life with clear, professional results, often for free. The tools are described as effective and the website as user-friendly, providing great value and convenience. However, some customers also noted specific issues with the product output, particularly concerning passport applications. Reviewers mentioned that the editing tool sometimes introduced a white strip or color issues, rendering the photos unsuitable for official documents.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and the... See more

Product

Users describe positive interactions with the product, often praising its ease of use and effectiveness in... See more

Quality

Customers had positive experiences with quality, finding that the tool provided very good results and was... See more

Service

People report positive experiences with service, often highlighting its ease of use and efficiency. Many... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of use and efficiency for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've spent a lot of time saving thousands of pictures that people post on Facebook and Tumblr, especially actresses from the pre-silent and silent eras. Also, magazine covers, movie posters and classi... See more

Rated 5 out of 5 stars

I've used this online tool to enhance a number of digitised analog images several decades old and whilst the results are far from professional, they're good enough for me to work with If you just w... See more

Rated 5 out of 5 stars

Looking for a way to improve a few of my old photographs, I found impressingly expensive solutions. I discovered PhotoBooth by accident in a tutorial. I tried and am now convinced! Thanks a lot for p... See more

Rated 5 out of 5 stars

Photo Booth Online is an excellent service. After having 9 passport photos to re new my passport rejected. I then found Photo Booth Online. I went through the process and my photo was accepted by the... See more


Company details

  1. Passport Photo Processor
  2. Passport Office
  3. Photography Service
  4. Photography Studio

Written by the company

SUPPORT: hello@photobooth.online contact as soon as possible, if you have any troubles, need additional guidance, pre-sale questions, delivery questions or need a refund. SUMMARY: PhotoBooth Online Passport Photo Maker app is a revolutionary piece of software that makes it incredibly easy to create your own passport photos from the comfort of your own home. No longer do you need to go to a local store or pharmacy to take a passport photo. With this app, all you need is a camera and an internet connection, and you can take your passport photo in just a few clicks.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,837)

989 reviews in the last 12 months

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Rated 4 out of 5 stars

Restore Without Distortion

The restoring part of the process is great, but the only part I dislike is even after the restoring of photo, often the facial features are so distorted to the point that the people do not even resemble themselves, The eyes are usually a gray color when the person has dark brown eyes. If you could fix this issue, I would gladly give a 5 star rating. The distorting of facial parts and coloring of eyes is the key to becoming number one, if you can work on that part. Don't change the shape of the lips or add teeth that don't fit photo, do more of clarity of the features that are already there, not change them. Most people don't like it and want it removed from the collection because the person doesn't look like themselves. Fix this and again I say, you get 5 stars.
R

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and wonderfull result

Easy to use and wonderfull result for the restoration of an old black and white photo, with an upscale x1.87. I notice also that lips and eyes were nicely slightly teinted on restored photo. Great job.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE FOR PASSPORT PHOTOS

DO NOT USE FOR PASSPORT PHOTOS. It creates a white bar at the top, as other people have complained about. This makes the photo invalid for passports. Their algorithm needs fixing. Waste of money.

July 11, 2026
Unprompted review
PhotoBooth Online logo

Reply from PhotoBooth Online

Here is a polite American English version of your response:

---

Hello,

We're sorry that our service wasn't able to handle your photos successfully. Unfortunately, if the recommended guidelines for taking photos aren't followed, the results may be less than ideal, as the final quality heavily depends on the source material.

I wasn't able to find any support requests from you in our system. When customers do reach out, we always do our best to assist them and, within the scope of the paid order, help redo the photos. It's regrettable that you didn't contact us directly.

We're truly sorry for the disappointment.

Sincerely,
The Customer Care Team at Photobooth.online

Rated 3 out of 5 stars

False Advertisement. Their website should say they would ship the order in four days, not two days!

(7/15/2026)- Wednesday

I updated my rating from one star to three. I received a full refund a few days after I posted a bad review on this website. Why wait, though?

(7/10/2026)- Friday

Made two orders of passport photos on Sunday because we needed the photos as soon as possible. According to their website, they would ship our order in two days, but after four days, I sent them an e-mail asking them where my photos were, and they told me they had just shipped them! I asked them for a refund because they are late in shipping our order. I used their digital photos to print at Walmart, and they would not give me a refund.

July 5, 2026
Unprompted review
PhotoBooth Online logo

Reply from PhotoBooth Online

Hello,

We're truly sorry that you found yourself in this situation and that our contractor let everyone down regarding the photo delivery timelines.

With the help of our support team, I was able to locate your two inquiries. A refund for both orders was issued a few hours ago — our support team just hasn't had a chance to notify you yet. The refund will take a few business days to process through your bank, and unfortunately, that part is beyond our control.

Once you confirm that the funds have been returned, we would greatly appreciate an update to your review.

Sincerely,
The Customer Care Team at Photobooth.online

Rated 5 out of 5 stars

Great service

Great service! The website was easy to use, the photo quality was excellent, and I received my photos quickly. I had a very good experience and would recommend it to others.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Said my photo was ok

Said my photo was ok, took payment & then said photo did not meet requirements & to submit another photo.
Tried uploading another photo at least a dozen times but it just kept saying something went wrong & upload another photo. Asked for a refund but I’m not holding my breath

July 5, 2026
Unprompted review
PhotoBooth Online logo

Reply from PhotoBooth Online

Hello,

We're sorry that your expectations of our service didn't fully align with reality. If the service didn't meet your needs, we will issue a refund. When that happens, we would greatly appreciate an update to your review.

Sincerely,
The Customer Care Team at Photobooth.online

Rated 3 out of 5 stars

The service was easy to use but not Free!

The service was easy to use. Download photo then let them get on with it. I set my background to grey. Then they email back the resized pics for you to print off. All in a few minutes.
Just make sure you set printer to the correct settings. Even if you don't have the correct size photo paper( 10x15cm) set the printer to that size. (I only had A4 in glossy photo paper.) The thing I didn't like was being charged £7.14, after it advertised as a free service!? Hence 3 stars. I obviously misunderstood what 'free' means. (Feel free to pay, otherwise you don't actually get to print off your picture..?) PayPal so easy to pay. Cheaper than another 'free' site that wanted over double that though, and I needed the passport sized photos quickly. I live in a very rural area and to get the pictures in the usual way would have meant a 60mile round trip to town. So time and fuel would have cost more.

July 1, 2026
Unprompted review
PhotoBooth Online logo

Reply from PhotoBooth Online

Hello,

We're sorry that your expectations of our service didn't fully match reality.

I will review our listings to make sure there is no mention of the service being free, as photo processing is not offered at no cost. If any inaccuracies are found, they will be corrected.

Thank you for your feedback!

Sincerely,
The Customer Care Team at Photobooth.online

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