While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Photo Restoration Service

Written by the company

For nearly a decade, we had great honor and privilege to be the exclusive studio partner providing photo repair services at Costco Photo Centers in the US, Mexico and United Kingdom. Now, we are proud to offer our photo repair service direct-to-you with no membership, no estimate, nor account required as the trend from film-to-digital continues to shutter in store photo labs (See: Costco NEWS). We have worked hard to create a better value than any membership-only Wholesale Club has previously offered: - double the number of prints - free shipping and handling, - electronic delivery of the repaired photo. All of our work is backed with 100% Satisfaction Guarantee. We are excited to continue to provide you help in bringing new life to your old and damaged photo memories. Welcome! You’ve come to the right place!


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful 1st experience

I was so impressed with photorepairpro.com. The turn around was so quick and I was able to receive a digital copy of my photo within a week. Their customer service was wonderful! I called and they were able to help me correct a mistake I had made when submitting my photo. They answered all of my questions and were very kind. I will definitely be using their services in the future and I'm already recommending them to everyone I know.

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

This company truly deserves 5 stars…

This company truly deserves 5 stars just for their customer service. I have had them restore about 5 pictures, one that I truly thought would be impossible. When filling out the order it also lets you know if your print is usable. That in itself surprised me. That told me that they only wanted the best result for me. GREAT company.

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you for my photo repair!

Thank you so much for my photo repair!. I didn’t think it would look so beautiful, I highly recommend this company and will for sure not be my last!!

March 12, 2021
Unprompted review
photorepairpro.com logo

Reply from photorepairpro.com

Thank you Jasmine!
We greatly appreciate the time you took to review our service and for your kind words. Once again, a big thank you from all of us. We look forward to working together with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look