Photoserge Reviews 

363
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I LOVE these presets and courses this company does. I Discovered them several years ago and bought lots of the presets back then. I purchased some new ones recently and asked about my old account if i... See more

Rated 5 out of 5 stars

Minor issue fixed almost instantly and very courteously. Not only that, they checked to make sure I was satisfied.

Rated 5 out of 5 stars

Your videos are wonderful and energetic Serge. I have bought most of your courses and they are all extraordinary. My favorite training videos by far. I am amazed at the professionalism and great way... See more

Rated 5 out of 5 stars

I have been a fan of Serge for a couple of years. Constant email alerts are the only downside to subscribing. There are on line videos where magic and sales happen. Downloads of books, info, guides in... See more

Company details

  1. Software Training Institute

Written by the company

Photoserge is here to help you create better photos to increase your chances of success as a photographer. Serge Ramelli will help you master your camera, develop in Lightroom and take it to the next Level with Photoshop and other software!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

363 reviews

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No recent history of asking for reviews

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4.7

All reviews

(363)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant, so much gained so far in a very short time.

I have just had the academy a week. I had started learning from one of his students, and then happened to come across Serge's course recently. Already, in the first couple of videos, I gained so much more insights, and purchased a software he recommended, that made the editing even more detailed, with way more options. I have already learnt so much about HDR photos in the Fine Art section. He is easy to follow, super positive and inspirational. He is down to earth, highly skilled, but doesn't make me feel like I am a nobody. He values his students, and that comes through in his videos. His motivation comes across as truly wanting to help, not just for money he gains. I am looking forward to getting involved in the Facebook group, to get whatever gems of advice that are shared.

May 1, 2022
Unprompted review
Rated 5 out of 5 stars

Patrik an Excellent Representative

Serge, Patrik is an awesome Support Representative for your organization.

I always provide feedback. Positive or negative. I do not usually respond beyond the necessary questions and brief comments and suggestions.

I have made several queries for assistance. Patrik responded with the information needed. Another request, I asked about a PDF for my notebook's Table of contents. Patrik provided me with a list of the books-training information. Allowing me to drop the information into a spreadsheet. Then import the spreadsheet information and format to automatically updates my Table of Content Doc.

I was a project manager for a telco. I know well and understood Good Service and Customer Communication is one of a team member's greatest assets. My read on Patrik: You, Serge, have an excellent representative.

Lastly, costs for All have increased dramatically. Accolades are been beneficial. Stipends are a recognition for the long term.

Thank you, Patik.
Thank you, Serge.
Stay safe and well!

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Serge's Natural Drama Formula

Serge and his Team are really helpful and expertise in the photoshop The Natural Drama Formula which produces stunning and amazing photography. Their training on this subject is first class! I was fortunate and grateful to be able to attend some of his trainings which were just mind blowing.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Serge’s webinar yesterday

I watched Serge’s webinar yesterday. I was impressed with his presentation of his own journey, how he is trying to help as many photographers as he can, and the quality of his resources. He followed up with concerns I might have, and sent a great list of videos (including access clicks) for each. Many thanks!

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

If you like to be stalked and harassed, sign up to these guys

Checked out one of his offerings, signed up for the newsletter. We were offered original files to follow along but they weren't available. After a few days, I started getting way too many emails trying to sell me something. This site is way too aggressive. I get people need to make money but this site has a stalking mentality. Asked to be removed from all emails. It wasn't done and continued to be harassed. I needed customer service to do it. Very unprofessional. Had to deal with 2 employees that didn't even talk to each other which made the process more frustrating and it took longer. Stay away from these guys!

March 20, 2022
Unprompted review
Rated 4 out of 5 stars

Awesome support

As always very good support. I had an issue in my library and after contacting support they fix it in no time. Great job Patrik, Thanks.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Appreciated

Have been a fan and subscriber for several years. I went to log into my account only to see everything in my library was gone. After messaging them everything was restored with no questions asked! And by the next day!

March 16, 2022
Unprompted review
Rated 4 out of 5 stars

Difficulty in receiving an ebook into my account.

Hi
I it took me several emails to sort out my problem. It may be useful for your team to be able to check if a customer already has an account with Phitoserge and the correct email. However, your team member replied extremely quickly and sorted the problem ou

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

A Good customer support

Photoserge customer support is fabulous, I have always had a great experience whilst dealing with Photoserge support in any matter always welling to help and assist.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Love Photoserge!

Photoserge customer support is fabulous, very helpful, and quick to respond, The classes are also great! Love my photoserge!

February 28, 2022
Unprompted review

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