Photospecialist Reviews 

Everything was very uncomplicated and the customer service very helpful when needed. Thank you

Great shop with many opportunities to purchase, fast delivery and no complications. thank you guys!

Very quick delivery, camera like expected. I am happy.

I am not a person who writes reviews normally.I leave that to others but I do feel to ensure the correct balance
with Photspecialist customer service is maintained I would like to relay my own experience.
On the 14th June 2021 I ordered a Sony camcorder and paid the required amount.After a couple of days it became clear to me that this camcorder (like most others at this time was just not available anywhere) so I wrote to customer services saying if the item was not in stock (not declared as such in the original advert) I would like a refund.Within hours they had answered my email saying a refund was being issued and after a few hours PayPal told me a full refund had been given.I can only relay the facts as I observed them and can only state that apart from not telling me the item was out of stock the company's behaviour was beyond reproach and top class. so I personally would recommend this company Allan Tebbs

Delivery time was 13 instead of 4 days.

Returning an item is simply a catastrophy.
Customer service cannot give you an adequate response.

I am struggling with them now since more than one week to return the item and the different employees tell always a new story.

I would never ever buy anything again from photospecialist.

I have used Photospecialist a few times now and my last order was for a canon 1dx mkiii & some accessories,

fantastic deal on the body, tracking from door to door via ups, was just one small issue that my bank had charged me a currency conversion charge, contacted Photospecialist sent in a copy of the charges two days later I was refunded

Fantastic service from start to finish, great products and prices

Five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

So far it looks like a SCAM
Product purchased the 29/11.
1 Week later I have no information about my order.
In the website it only show "order complete".
No info about the shipment and nothing.

No answer to the email and no answer on the phone.

I can understand dalays on the shipment, but cannot accept to have no aswer at all after paying 400 euro.
It all looks like a SCAM.

good service, good quality of product and fast reliable delivery

fast and reliable delivery, good price

- Very good online-shop
- Fast shipping
- Clear recommendation

I can only warn against this company for personal reasons. If everything fits, a company cannot be judged. Any company can write and deliver invoices. It becomes interesting when something doesn't work. This is what happens when a delivered product becomes defective within five days. Return via form somewhat bumpy, but has worked in the end. That the customer has to pay EUR 28,- "fee" because the defective product has no new value anymore is a premiere for me. Message: We are not interested that it was returned within the legal deadline (14 days according to the Distance Selling Act). Interested and not that warranty exists. You complain, so you pay. And the best. The info is almost like blackmail. Either you agree to the lower repayment amount or you get nothing at all.

Fast shipping. Everthing ok.

Good offer, fast delivery. I have only good experience with this retailer until now. So recommend!

Die komplette Kaufabwickelung, begonnen beim eigentlichen Bestellvorgang bis zur Anlieferung der Ware selbst ging stets reibungslos und zeitnah vonstatten.

Sämtliche Produkte waren immer transportsicher verpackt und mit großzügig bemessenem Verpackungsmaterial versehen.

Sämtliche Mitarbeiter vom Kundensupport sind extrem kundenorientiert und engagiert und verlieren auch bei längeren Telefonaten niemals die Geduld.

Insbesondere positiv ist der Umstand hervorzuheben, dass sämtliche Mitarbeiter vom Kundensupport fliesend die Sprachen Deutsch, Englisch und Niederländisch sprechen.

Besonders lobend hervorzuheben ist auch die Tatsache, dass stets lösungsorientiert und im Sinne des Kunden agiert wird. In meinem speziellen Fall hat man sich dankenswerterweise um eine länderübergreifende Lösung in Bezug auf eine laufende Cashback-Aktion gekümmert.

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The complete purchase process, started during the actual ordering process until the delivery of the goods themselves, always went smoothly and promptly.

All products were always packed safe for transport and provided with generously dimensioned packaging material.

All customer support staff are extremely customer-oriented and dedicated and never lose patience even on longer phone calls.

Particularly positive is the fact that all customer support staff fluently speak the languages German, English and Dutch.

Particularly praiseworthy is the fact that is always solution-oriented and acts in the interests of the customer. Thankfully, in my particular case, they have been looking for a transnational solution to an ongoing cashback action.

Great Camera! Fast delivery! Fair Price!

Ordered the Sigma 24-70 f2.8 Art lens from photospecialist.de Communication was very good and received the lens very fast. I will order my next lens on photospecialist.de.