The wallpaper arrived quite fast, and was easy to track on the way. It was well packaged, in perfect condition, and appears to be of high quality. Looks great on the wall and exactly as it appears on... See more
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The paper was delivered quite swiftly considered that it was an international shipping. The quality of the paper is amazing and it was easy enough to install. Perfect dimensions. I only had to... See more
Amazing wallpaper, of superb quality and with an infinity of beautiful designs! This is the third order I place and both the order process, the shipment timing and the customer assistance have been... See more
Their wallpapers are great, top quality and easy to install. After my second order, I had the chance to get in touch with their customer service. They instantly answer back and greatly solved the pro... See more
Company details
Written by the company
Wall Art by Passionate People Da noi puoi trovare carte da parati e incorniciate adatte a te. Con passione e cura, ti aiutiamo a far sì che la tua casa rifletta la tua personalità.
Photowall
Written by the company
- Altissima qualità
- Le nostre decorazioni murali e stampe su tela sono di altissima qualità in termini di materiali e stampa. Sono rispettose dell'ambiente, ignifughe nel rispetto degli standard svedesi e non sbiadiscono alla luce del sole. La colla per carta da parati è sempre inclusa.
- Soddisfatti o garantiti al 100%
- Se non sei soddisfatto del prodotto ordinato, hai il diritto di restituirlo entro 30 giorni, qualunque sia il motivo. Il fatto che il prodotto sia stato personalizzato con le immagini e le misure scelte da te non fa alcuna differenza. Sostituiremo la tua decorazione murale o stampa su tela con una diversa, oppure rimborseremo l'intero prezzo di acquisto entro 30 giorni.
- Spedizione gratuita, consegna veloce
- La spedizione è sempre gratuita e gli ordini ricevuti vengono spediti entro 1-4 giorni lavorativi.
- Personalizza il tuo motivo
- Abbiamo in catalogo oltre 25.000 motivi tra cui scegliere e tutti possono essere ridimensionati per adattarsi alla tua parete. E se non riesci a trovare quello che stai cercando, puoi usare un'immagine tutta tua.
Garanzia al 100%
Carte da parati e incorniciate con misure personalizzate, spedizione gratuita. Spedizione entro 1-4 giorni.
Vogliamo avere solo clienti soddisfatti, per questo hai sempre un acquisto aperto di 30 giorni e ti restituiamo i tuoi soldi se non sei soddisfatto.
Contact info
4.5
Excellent
3K reviews
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ottimo customer care
October 5, 2023
Great experience
Great experience.
Simple and very useful website to select the paper, side and place the order.
Super fast delivery.
And very impressive online support as we had a question during the application on the paper to the wall, and I got the immediate answer.
Congratulation for the efficiency!
May 28, 2023
Fantastico
Fantastico. Great service. Delivery perfect. Highly recommend!
June 10, 2023
Unprompted review
Fantastic products and superfast
February 12, 2023
Smooth purchasing experience.
Smooth purchasing experience.
Selection and personalization has been easy and delivery respected the promised deadlines.
Once mounted is exactly responding to the picture selected.
All good
January 15, 2023
Efficienza e puntualita'
January 26, 2023
Very good product and print
November 30, 2022
Ottimo materiale e kit per applicarla…
Ottimo materiale e kit per applicarla impeccabile.
November 30, 2022
Everything went perfect
Everything went perfect!
We followed the video you made and it was brilliant!
Thank you!
November 29, 2022
Unfortunately I had to cancel and…
Unfortunately I had to cancel and order. Kenneth, from the customer service, was the most helpful person in the world. I will definetely purchase again.
September 28, 2022
very good
i bought premium paper. the qualitybis very good. the delivery was in time. the application (done by professional) went very smooth. the final result is excellent. I recommend this product.
August 23, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I still could not get the delivery :(
August 9, 2022
Reply from PHOTOWALL
Hi Onur, thank you for your review.
I'm so sorry to hear that you haven't received your order. As per checking with the delivery company, an attempt was made to deliver your order however, no one is present to receive the parcel.
I will contact you during the day to see how we can help you with this.
Again, thank you for sharing, and have a nice day.
Kind regards,
Angelica
Photowall
Very efficient and helpful
July 13, 2022
Edge of wallpaper lines are too obvious spoils the look
The wallpaper was delivered quickly.
However it is not the same colour as it displays on website . In addition , the lines are really visible as my wallpaper is sage green the edge of wallpaper is white , which spoils the look.
Had a reply from the customer service , commenting it is due to the uneven wall . The fact the wall had been plastered and very smooth , the wallpaper was done by the professional. He said it is the edge of wallpaper being white causing the problem
June 14, 2022
Unprompted review
Reply from PHOTOWALL
Hi Yuqun, thank you for your review.
I am happy to hear that you are pleased with the shipping, and delivery of the wallpaper.
The colors might vary slightly from what you see on our screen to the printed colors, depending on the screen and screen settings. My apologies if the wallpaper didn't live up to your expectations.
You can always order a printed sample prior to ordering the actual wallpaper, so you will have an idea of what the colors would look like in print and up close.
If you experience visible joints after assembly it could be that the surface of the wall is not completely smooth and the wallpaper has dried into the irregularities or that the panels haven't been pressed together properly.
Feel free to send an email to customer service at customerservice@photowall.com along with your order number for further questions or concerns.
Again, thank you for sharing and have a nice day.
Kind regards,
Angelica
Photowall
Very good job.
May 2, 2022
Very happy indeed with my final result-…
Very happy indeed with my final result- thank you team at Photowall
April 1, 2022
Great experience
Great experience. The wallpaper is great quality and easy to put on. The tool kit is very useful. Thanks to Christian who adjusted the image to my needs. Fast shipping is also a plus.
March 23, 2022
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