I recently purchase an older second hand studio flash kit. One head decided to go "pfit" one day with smoke issuing from the head. Contacted Phoxene asking if they had power caps. Marc was fre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite being on the other side of the world Marc from Phoxene quickly responded with a quote and availability. The Flash tubes appear to have been sent on the same day payment was made and arrived ve... See more
Company replied
I purchased replacement tubes for my Elinchrom flash heads. Delivery was fast with excellent packaging. I have been testing the tubes for the past 14 days in my studio and they have proven to be excel... See more
Company replied
Perfect fit on Prohead and better price than Profotos original.
Company details
Information provided by various external sources
Phoxene designs and offers flash tubes and protecting domes compatible with the main names of studio flash sets, such as Broncolor, Profoto, Elinchrom, Briese... Phoxene conçoit et commercialise des lampes flash et cloches de protection compatibles avec les plus grandes marques de flashes de studios, comme Broncolor, Profoto, Elinchrom, Briese...
Contact info
7 chemin des hirondelles, 69570, DARDILLY, United States
- +33 (0)4 37 90 02 46
- phoxene@phoxene.com
- phoxene.com
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good
I admired the quick communication of this company and careful correspondence.
A product was damaged in the middle of transportation, but changed it quickly.
June 28, 2016
Unprompted review
Reply from Phoxene
Many thanks for this positive feedback !!!
Also, many thanks for your Blog about our items, in Japanese - More information here: http://ameblo.jp/elene-yagi/entry-11960670617.html
Amazing friendly & helpful service
I recently purchase an older second hand studio flash kit. One head decided to go "pfit" one day with smoke issuing from the head.
Contacted Phoxene asking if they had power caps. Marc was freindly, polite & extremely helpful evening going to the trouble of speaking with one of their local customers who repairs such equipment to find the details for the parts needed.
While i was able to get some local help, his imput was of great assistance in narrowing down the problem.
When I need replacement flash bulbs I WILL be purchasing from this company.
Old fashion, real friendly service.. Something missing in todays world..
June 27, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.