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PH TRAVEL LTD Reviews 

2,883
•
TrustScore 5 out of 5

4.8

Airline Ticket Agency
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Review summary

Created with AI, based on recent reviews

Looking at 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional, ensuring a smooth and stress-free process. Many people highlight the excellent customer service and efficient booking experience, often noting how easy it is to secure flights. Reviewers also appreciate the competitive and affordable prices offered, with some reporting significant savings on their travel plans. However, some customers noted price discrepancies where advertised fares differed from final costs. Others found managing flight changes or rebookings challenging, experiencing inflexible options or a lack of support during disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the quick response and excellent support... See more

Booking process

Customers had positive experiences with the booking process, often describing it as very easy, smooth, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers finding competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service….. I booked a flight online and the price went up as my payment was being authorised… I called PH Travel who offered me a slight discount on the increased price… I turned it... See more

Rated 5 out of 5 stars

Customer service agent Adam was so lovely to speak with. I would definitely use their services whenever I can.

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more

Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,883)

599 reviews in the last 12 months

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Rated 5 out of 5 stars

The website was very easy to navigate…

The website was very easy to navigate and the staff were extremely helpful throughout, customer service was next level which is always a bonus. Demi was able to help me through all of my questions as well as helping me with my flight information. Highly recommend.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Alina phoned me a few minutes after I had made an on-line booking to inform me that particular flight was no longer available. Alina found me another flight for the same ticket price and re-booked my ticket.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

I got a quick call after my booking…

I got a quick call after my booking from Alina. She was wonderful and very helpful in getting seats together for my family.
It was a very pleasant and great experience!!
Thanks again
Abhi

June 27, 2026
Unprompted review

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