piaproxy.com 

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See what reviewers are saying

Rated 1 out of 5 stars

Used servise in 2025 and all was good, but in 2026 they off site and client program and i lose my balance , i think shey scam many old cliens((

Rated 5 out of 5 stars

While it was a bit difficult to get into, one I understood the process it was easy to manage. I have had no issues with it before or after purchase and continue to expand my efforts. Excellent custome... See more

Rated 1 out of 5 stars

Tout ce qu’il y a dans le plan LONG ACTING ISP sont faux. J’ai perdu 80$ pour rien du tous. Je suis à mon 7e essaye de IP aujourd’hui sans résultat. J’ai utilisé aucun IP. Très dessus et j’ai demand... See more

Rated 5 out of 5 stars

I've been using the popular plan from this company and the residential proxy with a static IP in France has been working flawlessly. The IP duration of more than 12 hours is perfect for my daily tasks... See more

Company details

  1. Internet Service Provider

Written by the company

Pia S5 Proxy provides over 350 million ethical residential proxies. The most flexible geolocation options ever. All you need to do to configure the proxy is to copy the server IP address and port or API link and enter the details in the application that will use it. All Pia agencies are unique and can be used for ad verification, affiliate testing, market research, managing social media, brand protection, and more. For these businesses, the proxy has the perfect speed and browsing settings. PiaProxy is intuitive to use. In addition to this, they also provide a comprehensive how-to guide on their website. Salient features: 1. Huge IP pool resources: 350 million residential agents from 200 countries/regions around the world 2. Precise positioning: country, state, city, ISP and ZIP 3. API support and easy integration: Chrome, Firefox, fingerprint browsers, proxy tools, emulators and scripts, etc. 4. Flexible pricing: support unlimited use of IP


Contact info

All reviews

(109)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst service ever seen

The worst service ever seen! Purchased socks5, which I never received. The system locks me out. I have contacted support, but there has been no response. I think it is a scam!

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

I am pissed with this guys

I am pissed with this guys. Imagine buying a proxy for it not to work, buying another one not working, buying another, works for like 5 mins then stops working. Half the time i have to restart the app to check if it'll work just to end up buying another IP. Ooh and the fact that when you buy one and restart the app, even if you haven't used it your money is just gone like that. I would think if i buy something and not spend it within a reasonable time frame i would still be able to use it, but not this guys. And am not alone here my friends who've used it have the same experience. I don't even understand why it has 4 stars on here. If you haven't bought proxies from this guys don't even waste you money, find a different provider.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!!!


THIS COMPANY IS A SCAM!!!!, i wish i had come on here to read reviews before making a purchase, the customer support does not exist, they read and ignore, a who_re is better of you scam company, unless you prove me wrong, i even sent them a Chinese version of my complaint, after waiting for long hours to receive no response. STAY AWAY!
Below is my message to you PIA, maybe i would come back here to give an update if there is any at all

FIRST EMAIL:
while waiting for your response, i have tried figuring it out yet your site interface is making it a hell of a day for me, its not displaying the entire form when trying to add a sub-account, and also i tried using another browser just to be sure its not the browser with the fault, yet i am told to contact support, the phrase is "login exception, please contact support service" on two different browser, please this is becoming too tough for my day.

SECOND EMAIL:

REFUND!!!
My ID: pia8pfc6yr5
Invoice No: #PIA-7363467
Order NO: ipl2503281427521829
Invoice Date: March 28TH, 2025.

I have decided to get a refund, kindly refund me, maybe i should go to twitter since my emails would not get a reply from you for hours now. In the attachment is my payment invoice, i pay some hours ago and i have not been able to use your service, i read about your refund policy!
Thanks.
--

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

I just lost $100 to this scam proxy…

I just lost $100 to this scam proxy site, thier customer care are not responding. i bought a proxy for Chicago IP but the location they provide was kelv in Ukraine.. contact the customer for more than 72hrs and no reply. Avoid them at all cost

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!

no customer support and all the good review on trustpilot are bought bots reviews just tested their trial 9$ using crypto nothing happens tried on site support it doesnt have just bot and email no answer seems to not care or spam just beware

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

My friends and I have been suffering…

My friends and I have been suffering from wrong locations after buying the Static subscriptions.
We pay for London and when we check on whoer.net we see they’ve either given us Hong Kong, Cairo or Johannesburg and all our appeals have gone down the drain.
They don’t even reply mails, no live chat, nothing.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

beware high scam

beware high scam, their posts are just promises their Proxy does not work the active ones and appear inactive SOME last only minutes technical support does not exist I sent countless emails and none were answered, they offer bad ip wrapping in 24 hours if you communicate with them but as they never respond you will only waste time and money if you could rate - 5 stars without a doubt would

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ME

y I bought 200 proxies and it told me I only had 9, when in reality they were all active

I also opened a case on PayPal, it only let me put 9 proxies when I had 200 all active, but what are you doing.

and I could add 9 at a time if I left and re-entered the account and it was the only way, but you're joking

and the only way to use them was to log out and log back into the account to have the 9 proxies again, nice bug, when I had 200 all active, and now you suspended my account for no reason

DONT BUY ON THIS SITE I LOST 50$

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Residential proxy traffic plan can't be used

I purchased a residential proxy (traffic plan) that I can't use. I can't select the correct location, and I'm unable to create a user/sub-account. It keeps showing a message saying "please recharge first," even though I've already made a purchase of $17.50. Now I can't work using this website. I tried chatting with the live bot and was redirected to support at piaproxy.com. I emailed them almost a day ago, but I haven't received a response. I would prefer a refund at this point, but I still haven't received any response from Piaproxy. I think they might be a scam.

November 7, 2024
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Hello, thank you for your detailed feedback and sorry to hear that you encountered such trouble.

Please make sure that the amount you paid ($17.50) is correctly recorded in your account. If this amount is not shown in your account, there may be a problem with the recharge process. It is recommended that you provide the payment receipt, username, and transaction ID to the support team at support@piaproxy.com.

Rated 1 out of 5 stars

TOTAL SCAM ALERT!!!!

TOTAL SCAM ALERT!!!!
Bought 200 IP but no one work. I already try to use 12 different IP from different country. No one ever work one second when i do the test on Proxifier. Scamming company. They probably using their ip for themselve in order to put fake good review. All good review are fake. Dont cry after if you loose your money. All bad comment told you the truth.

October 21, 2024
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Thank you for sharing your feedback. We are deeply sorry for the problem you encountered. Please provide the order details and the specific situation you encountered so that we can investigate and help solve your problem. We will compensate you for the unusable IP. Please contact our official email support@piaproxy.com. We value the experience of every user and hope to restore your trust. Thank you for your understanding and patience.

Rated 1 out of 5 stars

Their Customer Service Response = %0.000

Their Customer Service Response = %0.000

Aside the Socks5 Proxy, The Long Acting ISP Plan and Static ISP Proxy are bunch of Junks.

On 2 August 2024, I purchased three static ISP Proxy they never worked on my iPhone. I wrote an email and nothing was done about it, $15USD just went down the drain.

Again on 11 October 2024, I mistakenly purchased Long Acting ISP Plan instead of Socks5 Proxy, i quickly wrote an email requesting to convert or convey the value of the mistaken LA ISP Plan to Socks5 Proxy, It's been over 24hours, No response. I have followed up the email with a screenshot and my account ID, yet it's looking like a lost 88USD.

If nothing is done about this, I will consider PIA a scam and will not recommend it to anyone.

October 11, 2024
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Hello, we are deeply sorry for the difficulties you encountered. Regarding the issue you mentioned about Static ISP Proxy and Long Acting ISP Plan, we will investigate it immediately. Please provide more information, such as your username and details, to our official email support@piaproxy.com so that we can better assist you in resolving the issue.

We value the feedback of every user and hope to restore your trust. Thank you for your patience and understanding.

Rated 1 out of 5 stars

PIA proxy is the greatest scam of all…

PIA proxy is the greatest scam of all time and their customer care don’t respond to messages , they scammed me of $88 when you pay with bitcoin they won’t give you the isp you paid for and if you contact them they won’t answer. Buy 400 ips

Order number:

PX79A3QH1000010345

User name : pia601707

October 7, 2024
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Thank you for your feedback. We value your question and hope to help you. However, according to the order number you provided (PX79A3QH1000010345), we were unable to find the relevant payment record. Please check the payment status or provide more information for further investigation.

If you encounter any problems during use, please feel free to contact our customer service team.

Rated 1 out of 5 stars

A total scam

A total scam, I wasted like 10ips, anytime I choose an ip it will show true but as soon as I try to connect it will turn red and false, and the few ips that still show true refuse to browse...wasted my money a total scam, run for your life I REPEAT RUN FOR YOUR LIFE.

September 17, 2024
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Dear user, thank you for your feedback. We value the opinions of every customer. First of all, I sincerely apologize for the problems you encountered when using our service.

In order to help you solve the problem, we hope to learn more about the specific situation you encountered. Please provide more information and send it to support@piaproxy.com, such as the specific IP you used and the error message you encountered when connecting, so that we can investigate and provide you with a solution.

Our goal is to provide customers with quality service. If you are willing, we will do our best to solve the problem for you and ensure that you get the value you deserve.

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