Picfair Reviews 192

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the user-friendly experience, finding the platform intuitive and easy to navigate for uploading and organizing photos. Many also find the process of setting up their store and getting photos licensed to be straightforward and efficient. However, some people were dissatisfied with the subscription model and pricing, noting unexpected auto-renewals and a lack of transparency regarding costs. Reviewers also mentioned issues with the website's functionality, such as disorganization of albums and a perceived lack of tools for content management.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers find the platform easy to use, intuitive, and... See more

User experience

Users describe positive interactions with user experience. Many reviewers found the platform user-friendly,... See more

Subscription

Consumers find subscription experiences to be negative, primarily due to issues with automatic renewals and... See more

Product

Reviewers highlight ambiguous aspects of the product. Many users appreciate its ease of use for getting... See more

Price

People report negative experiences with price, often citing unexpected costs and high fees. Customers express... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It takes awhile to get your first sale. It took me about 80 pictures to get there. However, I think if I can keep adding my best work, I will eventually get there. The platform is 10 times better than... See more

Company replied

Rated 4 out of 5 stars

I initially signed up in 2021 after some time with another web host whose costs were out of control. Picfair offered a good deal and even though I have not sold any photos the annual cost is cheaper... See more

Company replied

Rated 4 out of 5 stars

It is fairly seamless and it is by far the most affordable option for a photo store. The cash out process is a bit of a pain for non UK based users. I do like the recent additions for sorting album or... See more

Company replied

Rated 4 out of 5 stars

Everything is better than some years ago but the order of my photos is disturbed and not correct. That's very bad for me because in a race the time order is very important... My Albums are always diso... See more

Company replied


Company details

  1. Software Company

Written by the company

Picfair is a global photography platform that helps photographers of all levels showcase and sell their work online. Photographers can create a beautiful, professional photography store, set their own prices, sell images as prints or digital downloads, and retain full copyright over their work. Picfair handles payments, licensing, printing, and shipping, removing the complexity of selling photography online. Designed for photographers at every stage, from beginners to professionals, Picfair provides everything needed to start selling photos, including access to hundreds of professionally written guides covering photography skills, how to sell photography, & more. Picfair is the all in one solution for selling your photography.


Contact info

Start Your Own Photography Store

The all-in-one solution for selling your photography.

3.5

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

STAY AWAY

STAY AWAY! Not a single shot sold. Now I can’t login, and they just keep withdrawing money every month. I can’t quit my subscription.

August 7, 2025
Unprompted review
Picfair logo

Reply from Picfair

Hi Nicolai,

We’re sorry to hear about your frustration.

If you’re having trouble logging in or cancelling, this is something our support team can resolve within 24 hours. Please contact us at hello@picfair.com so we can help you access your account and review your billing.

Rated 1 out of 5 stars

It's actually a scam

It's actually a scam. Didn't sell at least one image. And they automatically renew the subscription for a complete year. Without any announcements or email. It's just an overpriced scam.

August 3, 2025
Unprompted review
Picfair logo

Reply from Picfair

Hi Björn,

We’re sorry to hear that your experience was disappointing.

Picfair is not a scam. We provide photographers with tools to create their own store, upload images, set prices, and sell prints and digital downloads. Sales are never guaranteed and depend on factors such as promotion, pricing, and image quality.

Subscriptions renew automatically unless cancelled, and the renewal price and billing period are clearly shown at checkout and in account settings. We do not take payments without authorisation, and a subscription can be cancelled at any time from your account settings.

We appreciate your feedback and regret that Picfair was not the right fit for you. If you would like us to review your account or clarify anything further, our support team is available at hello@picfair.com.

We wish you all the best!

Rated 1 out of 5 stars

Picfair promise so much but actually…

Picfair promise so much but actually offer nothing. You have to do everything for yourself while they take your money. It is just a glorified gallery. Then when it comes to renewal time, they don't email you, you will just find the money gone out of your bank. This of course will be three times more than what you initially paid when they promised the earth.
A complete waste of time and money. Just build a website and save your money

August 3, 2025
Unprompted review
Picfair logo

Reply from Picfair

Hi Chris,

We’re sorry to hear that your experience with Picfair has been disappointing, and we understand why this has left you feeling frustrated.

Picfair is designed to give photographers the tools to build and run their own photography store, including a customizable store, pricing control, payment handling, licensing, print fulfilment, and hundreds of professionally written guides. It is not positioned as a marketplace that generates guaranteed sales on your behalf. Like running your own website, success depends on factors such as the work uploaded, pricing, and how the store is promoted. We aim to be transparent about this, but we appreciate that expectations can differ.

Regarding renewal, subscriptions renew automatically unless cancelled, with the renewal date and price clearly shown during checkout and available at any time in account settings. If a discounted introductory price was used, the renewal will be at the standard rate, which is likely why this was higher than your first payment.

We respect that Picfair was not the right fit for you, and we understand your decision to move on. Feedback like this is taken seriously and helps us improve how clearly we communicate what the platform does and who it is best suited for. If you’d like us to review your account or clarify anything further, our support team is always available at hello@picfair.com.

We wish you all the best on your photography journey!

Rated 1 out of 5 stars

This company is a rip off.

This company is a rip off.. They steal your money. I cancelled after having paid them for 6 months and NOT using their services. I set up a store but nothing came of it and I thought I had closed it in January but I didn't so I saw I was being charged and went online and cancelled again to make sure it was closed this time. When I looked the payment was still pending on my cc and I asked for maybe June and July refund but they refused to give me even July only or any type of refund because in their system it was completed. STAY AWAY. NOT WORTH IT!!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before creating an account. They've been charging me £9 a month for unpublished photos and account. I've asked for a refund, but they won't agree. I've deleted my account now. DO NOT USE.

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

I started with pic fair it said free…

I started with pic fair it said free selling site .I found out today they have taken £69.90 out of my bank since 2021 I had no idea as ive never been on the site for nearly 3 yrs .I gave my bank and card details incase I sold any images or at least that's what I thought.they have said its my banks problem not theirs.i don't know how it comes to £69.90 it wouldn't come to that if I had the top service I did ask them how but the didn't say.im going to find others this has happened to and look into it more.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Not the stock photo site it used to be

This used to be a good site providing a stock photo sales service. Buyers could search for photos across all photographer's sites.

Now, it is just a site for individual photographers to host and sell their own photos - probably fine for that, but there are loads of other similar providers to choose from.

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time..

Just not worth your time or effort. Realistically you're just not going to sell anything, anytime you visit the Picfair website it's trying to drive you to subscribe, not show you anything that is on sale there or even a featured store.

Customer service is really poor, I was finding I had to raise a new ticket everytime I wanted to speak to someone. Replying to an existing ticket always led to no response.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

No sales, expensive, and auto renews with no notifications.

As a platform it works ok.

However, the chances of sales are very very slim, unless of course you spend time and money promoting your site yourself.

Additionally your expensive subscription renews automatically for the next year with no notifications and they won't give you your money back.

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Even when you don’t subscribe they auto subscribe you and charge you and refuse to refund you.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

I'm paying $11.99 to lose money. New users pay $6.00 to lose money

i signed up believing the cost was $4.99/mo. that was only a one month discount price. ever since then it is $11.99/mo. so today i'm just checking out their website as if i wasn't a customer and seed they are charging $6.00/mo billed monthly or $5.00/mo billed annually, yet i am paying $11.99/mo still. i have had 10's of thousands of views and i have been doing photography successfully for decades. zero sales. i realize it is a self promotion gig, but why am i paying to sell pictures way below market value as commercially licensed photos when no commercial customers will find my pictures unless i do the sales work and give all the money to picfair? one might as well go door to door and keep the money for one's self.

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

What a ridiculous website

What a ridiculous website! Charged £90 for annual subscription which has no warning at all. I haven’t opened my account here for a long time and was just surprised I was deducted £90 on my bank account. I purchased around £30 last year for annual subscription but here one year later I haven’t even earned a single penny from this website ever! It’s a crappy website that’s why I don’t open it for a long time even forgetting I am still subscribed to this and no warning what so ever on the upcoming annual charge. They should have at least send an email for this amount of money to be charged soon out of courtesy. Such a crap website. Please don’t subscribe!

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

Not a single sale in 1 year

I paid the subscription, uploaded a lot of high quality pics. I lost a huge amount of time to complete every step of the description and hashtags. I set very low prices and linked the store to my Instagram business account and waited, and waited, and waited...
In one whole year not a single sale.
Don't waste your time. AVOID PICFAIR!

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Robbing waste of space

What an absolute waste of time and effort. Checked my bank today to find that they had taken this years subscription. No renewal notification or information about the price doubling. Absolute disgusting behaviour and no remorse for what they have done. If you ask for a refund they refuse saying that it’s only in the first 7 days and nothing about the fees doubling in year 2. Will never use these again and would advise anyone thinking about using PICFAIR to think again.

December 30, 2024
Unprompted review
Rated 4 out of 5 stars

Good experience

An efficient and reasonable platform on which to place ones work. It offers plenty of guidance, is mainly intuitive to use, and delivers. You do, of course, have to let your potential customers know your site exists - don't just sit back and expect the marketing to be done for you. That is something you have to work at. And yes, work has been sold to publishers and individuals.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Awful Company

Awful Company! Whatever you do, Don,t join! Don't be tempted by their welcome offer. I had the same images on Getty and I would sell over 50 a month. With this company ` Pic fair` No Sales...all year. They just entrice you to join up and that's how they make their money, not from your images.

August 14, 2024
Unprompted review

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