Pickleball People Reviews 

138
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the incredible range of sports equipment available at very competitive and fair prices, noting that the gear significantly improves their overall gameplay and accuracy. Shoppers also deeply appreciate the knowledgeable team members who offer personalized recommendations, answer questions promptly, and ensure a smooth purchasing journey. People frequently mention the remarkably fast shipping times and the care taken to wrap items securely for safe arrival. Some reviewers were not happy with occasional delivery delays caused by postal carriers or minor packaging wear experienced during transit.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the top quality equipment, competitive... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery and knowledgeable... See more

Staff

Reviewers express great satisfaction with the staff, consistently praising their helpful advice and... See more

Price

Reviewers highlight great satisfaction regarding the competitive pricing and excellent value offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pickleball People have a great range of equipment and paddles at very competitive prices. Staff were very helpful. Only problem is postage to the Republic of Ireland is very expensive at £20 when co... See more

Rated 5 out of 5 stars

Last minute gifts for my Pickleball obsessed husband, which were extremely well received. A great range of products and exceptional customer service from Rob who went out of his way to ensure I receiv... See more

Rated 5 out of 5 stars

I met Rob from Pickleball people at a local competition, he kindly loaned me his personal paddle to try out and was very knowledgeable answering my questions. I ordered one and it came in super fast t... See more

Rated 5 out of 5 stars

What a great range of paddles at pickleball people. Read the reviews and opted for a CBRN1 paddle. What a great paddle, love the longer handle and elongated face. Definitely has improved my game in te... See more


Company details

  1. Sporting Goods Store

Written by the company

At Pickleball People, we are dedicated to growing the sport of pickleball across the UK. Founded by three passionate friends, we aim to provide everything a player needs—whether you’re a first-timer or a seasoned pro. Our online shop offers a wide selection of paddles, balls, and accessories from the top brands in the sport, and we pride ourselves on delivering excellent customer service. To ensure you find the perfect paddle, we even offer a "try before you buy" option. Beyond equipment, we’re deeply involved in the pickleball community, running clubs and coaching sessions to help players of all levels develop their skills and enjoy the game. We regularly bring pickleball to life at festivals, clubs, and tournaments through our pop-up shops, helping more people experience the fun and fitness benefits of the sport. Whether you need advice on setting up your own club or choosing the right gear, we’re here to help. Join us in spreading the love for pickleball!


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(138)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

All in all an excellent customer focused company.

Pickleball People seem to go that extra mile in order to ensure you are happy with your purchase. Having recently bought a new paddle from them it arrived the next working day, well wrapped and as per the description on the website.
I also enquired a couple of days after buying my paddle about a specific net - which was showing as 'currently out of stock' - after a brief email to them they came straight back with an expected due date. Fab service from a UK based Pickleball Company!!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality balls

Disappointed as balls took several days to arrive and two of them have cracked on second outing.i bought their own brand balls but they seem to be inferior quality.

January 4, 2026
Rated 5 out of 5 stars

CRBN1

What a great range of paddles at pickleball people. Read the reviews and opted for a CBRN1 paddle. What a great paddle, love the longer handle and elongated face. Definitely has improved my game in terms of return accuracy and spin. Would recommend Pickleball People to others.

December 21, 2025
Rated 5 out of 5 stars

TOP MARKS PICKLEBALL PEOPLE

Pickleball People have a great range of equipment and paddles at very competitive prices. Staff were very helpful. Only problem is postage to the Republic of Ireland is very expensive at £20 when compared with postage to N.I. and UK VAT needs to be deducted at source, as custom charges and VAT will be charged on delivery to Republic of Ireland customers. If these issues can be resolved, I would definitely order again from Pickleball People.

December 1, 2025
Rated 5 out of 5 stars

Attention to detail

Quick fulfilment of order. More importantly, an immediate phone call to check whether I meant to order an elongated cover for a standard paddle, which of course I hadn’t

November 29, 2025
Rated 5 out of 5 stars

First class company.

I met Rob from Pickleball people at a local competition, he kindly loaned me his personal paddle to try out and was very knowledgeable answering my questions. I ordered one and it came in super fast time. Good company and great people.

November 21, 2025

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