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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the clarity, detail, and true-to-original colors of their prints. Many people also commend the outstanding service, noting the ease of the ordering process and the careful packaging of their items. The staff is frequently mentioned for their helpfulness, kindness, and professional approach, often going above and beyond to assist with orders and resolve issues. However, some people were dissatisfied with the product quality, describing photos as lacking in color, blurry, or squashed. A few other people also felt that the customer service was poor, leading to a lack of confidence in using or recommending the company's services.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the amazing clarity, detail, and... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with the exceptional clarity,... See more

Service

Reviewers mention positive feedback about service, consistently praising the helpfulness and efficiency of... See more

Staff

People report positive experiences with staff, highlighting their kindness, helpfulness, and professionalism.... See more

Order

Users describe positive interactions with the ordering process. Many customers found it easy to order, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently had 3 bespoke canvas prints made where I chose the sizes myself. The turnaround time was amazing each arriving within a few days well packaged and by tracked mail. I cannot fault the q... See more

Rated 5 out of 5 stars

These people are simply superb, and so are the prints that they produce! I was able to e-mail them and they called me - a real human being, located in the UK! She understood colour and spent tim... See more

Rated 5 out of 5 stars

I never usually leave reviews however I have always used pics2posters and I think their customer service is exceptional. I got my maternity, newborn pictures and just about to make another order with... See more

Rated 5 out of 5 stars

I only ever use Pics2Posters for all my photo printing requirements. I discovered them when I bought my first home and wanted some large prints to make an impact. Have used so many times since and hav... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Always excellent quality and service

I've used this company to print 5 posters for me and all of them have been really excellent. The website is easy to use and gives you a preview of your print (although it would be useful to have this at a larger size to be able to check resolution). The prints are always done really quickly and the packaging is excellent quality. About to order my 6th poster from them.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Just a fantastic service

Just a fantastic service. I made an incorrect order recently and the prints didn't quite fit the size of my photo mounts. Pc2posters very kindly advised me on the correct size to order for the mounts and printed my order again free of charge. They've secured my loyalty.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

I can't praise enough this company. Needed urgently custom print photo and Gail was extremely helpful and she managed to turn an odd shape photo into a beautifully framed picture in a day where other companies refused to help. Thank you so much for your help and such speedy response. Totally recommend this company.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

WOW!!

Just received a huge canvas of my dog. I chose the pro finish and its more than perfect. Really touching picture as my dog has sadly passed but this has really has made my day having this on the walll. Thank you so much to all involved i will no doubt use you again....thanks again : )

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, called and spoke to an exceptionally helpful lady called Gail who assisted with my print and getting it printed and dispatched incredibly quickly.

Great quality print at a really good price.

Highly recommended.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

The print quality of the images is great, and Gail in Customer Service was amazing when I contacted Pics2Posters about an issue with uploads. They could not have been more helpful.
Truly a great service. Thank you!

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

My order was a challenge! Great result!

My order was a challenge (to say the least!) A downloaded image of a 1940s advertising poster . Website warned me it wasn't a good enough image but I wanted to give it a shot. The company then emailed to ask me to think again but it was a sentimental purchase and I thought it was worth a go.
They even sent me a mock up to let me see the quality.
With their support I managed to improve the original (on my phone!) and they did indeed give it a shot for me......and it is FABULOUS!
Just really appreciate them taking the time over two days to warn me the quality might disappoint me, then to help me get it right.
And the email exchange with Gail and Karen in their office was a joy 😁
Can't recommend Pics2Posters enough

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love!

So glad I found this website.....I ordered my picture for my living room and couldn't be more happier with it, I 100% recommend using this website, came the next day, I will definitely be ordering more.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality product and amazing service

I ordered a split canvas last week which arrived really quickly and very well packaged. I am SO happy with the quality of the print. The lady I spoke to over the phone was also very kind and helpful. I would highly recommend this company!

May 17, 2021
Unprompted review
Rated 1 out of 5 stars

Damaged Prints Both Times

Good quality prints but ordered twice and arrived damaged twice. For the amount I paid was very disappointed and have had to let my own customers down twice now.

Damage may have been caused in transport but for the price of prints and postage I'd expect them to be more carefully packaged. Never had this issue with previous printers, happening twice now has really knocked my confidence in using higher quality printing services.

May 10, 2021
Unprompted review
Pics2posters logo

Reply from Pics2posters

Hi Daniel,
I am so very sorry that your order has arrived in less than perfect condition for a second time. We will get this reprinted and shipped again today for you. I will also give you a call to discuss this further.
Kindest Regards
Gail

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, on a Monday I sent colour photo from phone of painting on wall at my late father's flat which I wanted enlarged on camvass frame to 100 cm x 60 cms to replace original which was returned to someone due to probate. The copy made by Pics2posters arrived on Wednesday and honestly, looked better than original, colours restored and lines crisper. My Dad would have approved!

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommend 👌

100% recommend 👌
Recieved my order in just 2 days. I searched a lot for a poster of tower bridge. To go alongside a map of London on my hallway wall. I couldn't find anything then I searched for someone who could turn a pic of my dog with tower bridge in the background into a poster. This company was at the top and very well priced. I've been waiting to out it up and it arrived after 2 days and now tales pride of place on the wall. Brilliant resolution. Amazing quality. Came nicely wrapped. Would use again and will tell anyone I know how happy I am with the product. Thanks to your team

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I ordered 6 large prints and Gail went out of her way to contact me to let me know one of them was coming up more blurry than the others. Something she did not need to do! Gail even took the time to call me to ensure I was sending the correct type of photo. Such a great service and I will not be going anywhere else in the future!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

The single best customer service I have received

The single best customer service I have ever received! Had an issue with a print (no fault of pics2posters), spoke to Gail who arranged a reprint and then went the extra mile (literally!) to deliver the print personally to my home. What an absolute star, an incredible gesture which was truly appreciated. Wouldn't go anywhere else for prints in the future - thanks again!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, I would highly recommend! Quick, easy and amazing quality- what more could you ask for?!

March 4, 2021
Unprompted review

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