Picsilsport Reviews 3,246

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Shipping was fast. It took exactly one week from the time I placed my order to arrive, even though I live in French Polynesia. Deliveries on other stores usually take 2–3 weeks given the distance.

Rated 5 out of 5 stars

Absolutely love these grips — outstanding quality at a great price. I ordered the Hawk Grips and they exceeded my expectations. Shipping to South Africa was impressively fast, and the customer service... See more

Rated 1 out of 5 stars

Tente trocar o devolver e nunca mais vai querer comprar nesta marca. Eles gozam com as pessoas. Recebem-se centenas de mensagens assim: The last scheduled pick up could not be completed. We ha... See more

Company replied

Rated 5 out of 5 stars

Awesome stuff, of the highest quality! Fabrics are excellent, accessories are of the best out there, sturdy and a benefit for your workout! The eu site itself needs some improvements to optimise the u... See more

Company details

  1. Sportwear Manufacturer
  2. Fitness Equipment Store
  3. Outdoor Sports Store
  4. Sporting Goods Store

About Picsilsport

Written by the company

Somos Picsil. Más que una marca, somos una comunidad.

Equipamos a los atletas con el material que necesitan para superar sus límites, dentro y fuera del box, el gimnasio y el ring, desde 2012.

Cada pieza de nuestro equipamiento está diseñada en España con el mismo compromiso, adaptabilidad y resistencia que nos define como marca.

Nuestra garantía de servicio

Comprometidos con servicio y el cliente.

✅ Envío gratuito en pedidos superiores a 60 € 📦 Recibe tu pedido en 24/48 horas 🛡️ 3 años de garantía en todos nuestros productos

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Overall great experience

Awesome stuff, of the highest quality! Fabrics are excellent, accessories are of the best out there, sturdy and a benefit for your workout! The eu site itself needs some improvements to optimise the user experience, eliminate lags etc but I'm sure they'll look into it in the future. Will purchase in the future! Ps Great loyalty system!

June 2, 2025
Rated 1 out of 5 stars

Didnt receive my order with the…

Didnt receive my order with the scheduled delivery time. No update from Picsil on what went wrong

April 28, 2025
Picsilsport logo

Reply from Picsilsport

Hi Mark,
We’re very sorry for the inconvenience caused. We completely understand your frustration and sincerely regret that this situation is taking longer than expected.
We’ve checked your shipment and it is currently in transit to its destination. As stated on our website, delivery may take between 4 to 7 business days from the time of shipment. Even so, we’re keeping an eye on it, and if you don’t receive it in the next few days, please write to us at customer.support@picsilsport.com so we can help resolve it as soon as possible.
Thank you for your patience and again, we apologize for the inconvenience.
Best regards.

Rated 1 out of 5 stars

Part of the parcel is missing. No feedback from the company.

I paid for the order and shipping.
The order consisted of two parcels.
The vest was delivered but the vest weights were not delivered.
I can not get in touch with the company.
The calls are not answered to messages also do not answer.
I hope for a favorable solution to my issue, but at the moment I am very disappointed.
I have been using products from this manufacturer for a long time.
The goods are of excellent quality, but that is what is....

April 7, 2025
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Reply from Picsilsport

Hi Oleksandr,

We deeply apologize for all the inconvenience caused by this incident and completely understand your frustration.

We’ve passed your case on to the Customer Service Department so they can get in touch with you as soon as possible and offer you an appropriate solution.

Once again, we’re very sorry for everything that has happened and we truly appreciate your understanding during this time.

Best regards.

Rated 1 out of 5 stars

I didn’t recieve my order

I didn’t recieve my order. It says in the tracking that my package is in a post office and doesn’t says which one and where exactly. My order should be delivered straght to my door. I contacted gls the shipment that you used for my package and got no response. So can you please tell me what is happening and where is my package??

March 24, 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We apologise for the inconvenience caused, I will pass a note to the customer service department, so that they can check what happened and give you a solution.
You will receive an email from our department during the day.
Thank you for your trust in Picsil.
Best regards.

Rated 5 out of 5 stars

Maveric 2nd gen

Very pleased with my purchase, fast delivery, really high quality products.
Bought a backpack, Maveric 40l 2nd generation, 10/10 would buy again and possibly will buy another one. Really good quality, was looking for a backpack like this for a long time.

March 17, 2025
Rated 5 out of 5 stars

Perfect experience

Delivery time and packaging are perfect. I had made my order on Sunday and received it on Wednesday (Paris). I also made a mistake on my order address and support has been full of reactivity ! Thanks, the backpack is wonderful ✌️

March 10, 2025
Rated 2 out of 5 stars

It's been almost 10 days and I dont…

It's been almost 10 days and I dont know where my package is or when it is going to arrive

February 17, 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We are very sorry about this, please send us an email to customer.support@picsilsport.com so we can analyze your case and help you with this shipping incident.
Thank you and sorry for the inconvenience.
Regards.

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