Amazing experience with Picsme! The print quality is outstanding—beautiful colors and excellent paper. Customer service was professional, kind, and very personalized (huge thanks to Ben for his patien... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was the second photo book I had ordered. Amazing value for money, excellent quality and a great way to keep all treasured photos in one place. Will be ordering again soon ❤️
I ordered a photobook my first dealings with Pics Me, The price was good, delivery and quality also, There was a slight problem with two of the photo's so I messaged , the reply was prompt, understan... See more
Very poor service, the quality of the images is pretty bad, I sent hi-quality and hi-res images and the final results turned out lacking sharpness, with some unwanted white borders showing up. It look... See more
Company replied
Company details
Written by the company
Say hello to your new gifting world. At Picsme, we are passionate about personalised gifting and it’s important that we get it right for you. We do everything with care and attention, and make it our mission to deliver your valuable memories in the most cherished way possible. Picsme are experts in print manufacturing and we are proud to offer one of the most efficient and affordable print on demand services available. We offer these on a wide range of personalised products which range from coasters to canvas’s, photobooks to mugs. Whether it’s a customised item for yourself, a treasured gift for a loved one, or even branded merchandise for your business, Picsme will have you covered. We are dedicated to offering a high-quality product at a low-cost. Welcome to Picsme! Our Production Our team of print professionals have earned themselves a good reputation and with the latest manufacturing technologies and equipment we can guarantee that your gift is in safe hands. We have full oversight of our production schedule and quality control is applied to every job that comes off our production line. Our Planet At Picsme, the planet is important to us, and we do what we can to reduce our carbon emissions and mitigate climate change. Being a direct manufacturer, we are able to source all of our materials which has minimal impact on the environment, and we are constantly working on new ways to ensure our carbon footprint is as sustainable as possible. Our People We care about our customers and our team at Picsme and everything we do is with passion and pride. Our customer service and production teams are well trained in every area of the business and we continue to help them develop when and where they need to. Our technology is market leading; we have kept it simple to provide total visibility of your job 24/7. Our fantastic team are true print experts and available to advise you at every stage of the production journey. Your experience is our top priority and we welcome your feedback. How it works Take your time to browse the website and choose from a vast range of products. We have carefully selected the right assortment of trending products to capture memories and deliver joyful emotions. Once you have chosen a product the website lets you upload your own photos or artwork. Dynamic fields enable you to personalise each item with free text, or you can choose from our wide selection of on-trend designs. Every item is printed with care and we have a meticulous eye for detail, meaning every item that leaves our factory is exactly as it should be. Once all items are printed, checked, and packed, they are shipped directly to your door to enjoy – easy! Don’t forget to share your designs on social media and tag us in them so we can share them too.
Contact info
2 Crompton Road, SN25 5AY, Groundwell Estate, Swindon, United Kingdom
- hi@picsme.co.uk
- picsme.co.uk
4.5
Excellent
420 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
The customer service was amazing. I requested for the book to be done a little faster as I was time conscious, they were very generous and kind enough to put in an urgency and helped contact the production team to get it done ASAP. Also, After giving feedback about some ink stains, they immediately took action to print a replacement and organised for a proper quality check. This was recommended by a friend, and i would now suggest my friends to use Picsme because of an excellent service they’ve given me. The gift receiver was thrilled to receive a wonderful book (high quality). Thank you!
October 10, 2023
Perfect keepsake ❤😊
Ordered the soft cover 40 page photo book. Wanted something different to a photo album or phone to show family holiday photos. Pleased with the finished result and production time.
October 10, 2023
Can ALWAYS rely on Picsme to deliver…
Can ALWAYS rely on Picsme to deliver high quality goods ion super-fast time and, once again, this was perfect.
A definite 5 star rating from me
October 12, 2023
Excellent service
Excellent service, good quality product at a good price. I give calendars to family members every year and will be using you again.
October 17, 2023
Unprompted review
Lovely quality book
Lovely quality book. Bit fiddly to add photos manually if you don’t choose their auto fill but lovely finish
October 10, 2023
BEST EVER CANVAS
BEST EVER CANVAS! Dont hesitate to order. They are punctual with processing times and delivery and the quality/price is amazing!! Very satisfied, thank you!
October 6, 2023
Mugs for Charity
Very easy to use. Excellent quality and great price.
October 2, 2023
Unprompted review
Absolutely in love with the quality of…
Absolutely in love with the quality of the products and the turnaround time. I’ve ordered mugs, canvases and framed prints recently and all of these products were of excellent quality. Will be ordering again soon.
August 15, 2023
Unprompted review
Great photobook,good value and prompt…
Great photobook,good value and prompt service
September 20, 2023
Unprompted review
My new go to place for that special…
My new go to place for that special individual gift the photo mugs are great value for money so easy to upload pictures and the quality is amazing
September 16, 2023
Unprompted review
Fast turn around and good quality mugs…
Fast turn around and good quality mugs thank you
September 14, 2023
Unprompted review
I will definitely order again
I will definitely order again. Very good quality. They did miss one canvas but as soon as I emailed, they got back to me asap. They apologised, and it's currently on its way. So now, I can even say there customer service is excellent.
September 12, 2023
Unprompted review
White strip on top!
The website, communication and service received was great. Sadly the picture (me and my granddaughter) did not fill the whole frame and a strip of white runs across the top of the facing canvas for 2-3 mm. so somewhat disappointed……
September 13, 2023
Unprompted review
Very fast delivery on our Calendar…
Very fast delivery on our Calendar order and good quality.
September 12, 2023
Unprompted review
This is my 4th time ordering with…
This is my 4th time ordering with PICSME (photo albums). I must say that if I am not happy with the quality, customer service, ease of creating and placing an order and very important the prices, I wouldn't be a returning customer. I highly recommend PICSME. I will be orderinf again. The quality of the photo albums per general is amazing, my friends and family were very pleased with them as they were given as gifts. PICSME, you are the best, thank you ❤️
September 8, 2023
Unprompted review
Very quick
Very quick, easy and efficient service, very pleaed with results.
August 11, 2023
Unprompted review
Really pleased with my order of small…
Really pleased with my order of small hardback photo book, a wedding present for my future husband, easy to use website and lots of emails informing me of each stage of production. And so reasonable! Would definitely use again😁
September 9, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.