Compared to other web sites which sell frames, the pictureframes.com site is easier to find the desired frame. I like dropping in your picture as a preview. I was surprised to see the acrylic glass,... See more
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Review summary
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I wanted to purchase one more frame, and have it included with my first order shipment . My thought was the $50 shipping fee should cover the minimal extra weight of 4 pieces of 40" wood. A lot of... See more
I've been consistantly ordering frames from you for years and it would be nice if by now i would be given a whole sale discount, and yet nothing. check my records, first under my ex's name, robert cul... See more
I like the products. I've been buying them for a long time--and very used to their being labeled numerically. The sexy new names are hard to connect with the product. Fortunately, you still offer mini... See more
Company details
About pictureframes.com
Written by the company
Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail.
In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format. We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours. Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.SHOP NOW
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4.2
Great
4K reviews
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Hasn’t replied to negative reviews
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Wrong size was sent and cannot get the…
Wrong size was sent and cannot get the company to correct the order.
April 19, 2026
I've been consistantly ordering frames…
I've been consistantly ordering frames from you for years and it would be nice if by now i would be given a whole sale discount, and yet nothing. check my records, first under my ex's name, robert cullinane and now under my own name, it's probably at least 15+ years.
April 24, 2026
Fantastic Vendor!!
April 24, 2026
Reliable company!
I am a painter who has ordered frames from this company for a number of years. I have never been disappointed. They are efficient, reasonably priced, and have decent sales.
January 25, 2026
Be more informative about how to…
Be more informative about how to measure for frame size. Not all of us do this daily and just felt the info received wasn’t explained very good.
April 24, 2026
Customer service was excellent
April 1, 2026
Easy to shop on line
Easy to shop on line. I have been a customer for quite some time. And I am very pleased with the service and quality of the products.
April 23, 2026
Could not make changes to order even…
Could not make changes to order even though I contacted you right away/ some of the frames look cheap not the quality I have received in other orders although I paid allot for each
April 18, 2026
Don’t waste a cent on them!
Sent out the incorrect order three times to me and only after insisting on speaking to a manager, I found out that they switched suppliers and the acrylic I wanted to match existing orders was not possible. Even though the previous acrylic was sent out with a brand name on it, they would not even tell me the information of it. If they had informed me that the supply was changing I would’ve kept out of the brand information when it was sent out on a previous order but apparently now that that’s secret information! they have no idea what customer service is!
March 30, 2026
Unprompted review
Fantastic! Great product and excellent service
Fantastic! I highly recommend this company to anyone looking for a canvas frame. The ordering process was easy, the frame is beautifully finished, and it fits my canvas perfectly. The prices were very fair as well. Customer service was outstanding. They helped me quickly and resolved everything fast. Truly great service!
April 4, 2026
1 star for customer service
1. First order you didn't have the frame I requested and I waited a couple of weeks.
2. Second order came quickly but with wrong clips to put canvas in frame.
3. Responses from questions asked always included "as mentioned before" which is insulting to the customer who may have forgotten.
April 11, 2026
What else would anyone want?
Process:
Ordered through their friendly user website. Order confirmation received. Processing update notification received. Shipping notification received. Tracking number received. Delivery. Frame packaged very safely for no damages. Opened package. Frame just what I ordered. What else can anyone want? Thank You:)
April 14, 2026
I have never received two of the three…
I have never received two of the three frames I ordered. Getting a resolution has not been easy. I like the frames, but the order process, logistics, and customer service have been anything but smooth. Not sure that I will use you again. Maybe once, more, if at all.
March 31, 2026
I was able to speak to a human to help…
I was able to speak to a human to help me understand the measuring process better. I love this compam=ny
April 19, 2026
We are a tax exempt company and I…
We are a tax exempt company and I reached out to their customer service to ask how to get this exemption applied, and they told me to send the Order # to a customer service email and they could get the price adjusted. After completing that request, they informed me that an adjustment cant be made after the order is already placed. Just bad customer service.
April 17, 2026
Customer service was excellent and the…
Customer service was excellent and the return policy was fantastic!
April 18, 2026
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