Easy to order, delivered promptly - and great easy-to-use picture hanging products, which have made my life much easier! They’re not cheap, but they’re worth it because they’re strong, can be used ov... See more
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Excellent service, my pre-purchase questions were answered quickly and efficiently as well as politely, through both the query form online and on phone. The product arrived safely, well packaged and v... See more
Company replied
The Perlon loop/screw on hook system works OK, but the cord retains its curl when taken out of the packet, which makes set-up a bit tricky. A weight on the end helps. It is, however, much less damagin... See more
Company replied
I was looking for the robust and flexible system to hang all my art collection in a newly renovated loft. I love the way the system looks. Was really easy to assemble and adjust to a different parts o... See more
Company details
Written by the company
We offer a comprehensive selection of picture hanging systems suitable for various settings, from residential art walls to professional galleries. As a trusted brand since 1995, ARTITEQ provides established solutions for diverse display requirements across numerous countries.
Contact info
102 Ley Hill Farm Road, B31 1UQ, Birmingham, United Kingdom
- hello@picturesuperstore.co.uk
- picturesuperstore.co.uk
4.8
Excellent
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Best range of picture products.
A really good range of products. Not the quickest of service but they do deliver the correct items as ordered. Satisfied customer.
February 1, 2020
Unprompted review
Reply from Picture Superstore
We are incredibly grateful that you took the time to leave us this review. We always put customers satisfaction as our top priority. Unfortunately, the delivery is dependent on our shipping partners and takes up to 2 days. Sorry.
Excellent product.
Excellent product we use in our commercial gallery. Good-looking and strong. Particularily easy to use. Installation is easy for the DIYer. Good and helpful service from the supplier.
January 31, 2020
Unprompted review
Reply from Picture Superstore
Hello. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Cannot go wrong!
this is an amazing product, so simple to install. I would not hesitate in buying more if the needs arises
August 28, 2019
Unprompted review
Reply from Picture Superstore
Hello Geoff. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Fantastic range of products
Fantastic range of products, great prices, fast service and very personal and professional care throughout. Highly recommended!
August 27, 2019
Unprompted review
Reply from Picture Superstore
Perfect! Thank you, Mike.
Let us know if you can think of anything that would improve the service.
Kind regards,
Kris Kuzniar
Managing Director
Much better than nails in the wall.
The Perlon loop/screw on hook system works OK, but the cord retains its curl when taken out of the packet, which makes set-up a bit tricky. A weight on the end helps. It is, however, much less damaging and versatile than putting a nail in the wall for every picture. I thought the mark-up on delivery was a bit steep at twice the cost of postage.
August 5, 2019
Unprompted review
Reply from Picture Superstore
Thank you for submitting your review. It is very useful.
The cords/wires have been designed to stay straight when an artwork is hung on a hook. The cost of shipping you paid was around £10 cheaper than what we pay UPS plus the packaging of your order. We partially subsidise these costs for you. It allows us to offer the cheapest shipping of major brands of picture hanging products in the UK.
Also, we offer free shipping for all orders over £99.
Have a great day.
Regards,
Kris Kuzniar
Managing Director
Easy to install but not sure the hooks…
Easy to install but not sure the hooks will hold the weight advertised. I am using two cords and two hooks to be 100 percent sure.
July 25, 2019
Unprompted review
Reply from Picture Superstore
Thank you so much for sharing your experience with us. As always if you have any queries about picture hanging systems, contact Us anytime. Have a great day.
Excellent service
Excellent service, my pre-purchase questions were answered quickly and efficiently as well as politely, through both the query form online and on phone. The product arrived safely, well packaged and very quickly. Would not hesitate to recommend this company. Thank you!
July 23, 2019
Unprompted review
Reply from Picture Superstore
Dear Clara, we are incredibly grateful that you took the time to leave us this review. We are glad all went smoothly. We put customers satisfaction as our top priority. Have a great day.
Regards
Customer Service
Picture Superstore
Excellent service and very quick
July 13, 2019
Unprompted review
Reply from Picture Superstore
Dear Juliet, thank you so much for taking the time to leave us your review. Have a great day.
Regards
Picture Superstore
Reply from Picture Superstore
Dear Geoff thank you for the kind words and sharing your feedback.
Regards
Picture Superstore
Excellent service
Excellent service. I rejected the courier delivery because the goods arrived damaged. I received a follow up call within half an hour from picture superstore and replacements were despatched very promptly. I'm pleased with the product.
June 18, 2019
Unprompted review
Reply from Picture Superstore
Dear Ian, thank you for your review. We would like to apologise for any inconvenience caused by mishandling of the parcel by our courier. We have contacted the UPS to address it and also taking steps to ensure this issue does not happen again to any of our parcels. Have a great day.
Kind regards
Kris Kuzniar
Managing Director
Picture Superstore
Items delivered on time and well…
Items delivered on time and well packaged.
June 13, 2019
Unprompted review
Reply from Picture Superstore
Thanks so much for sharing your experience with us. We are happy to hear all arrived swiftly. As always if you have any queries about picture hanging systems, contact Us anytime. Have a great day.
Order was reviewed and we were…
Order was reviewed and we were contacted with advice and a refund, I found this very helpful and thoughtful. We will be back soon. Thank you.
May 26, 2019
Unprompted review
Reply from Picture Superstore
Thank you for submitting your review. As always if you have any queries about picture hanging systems, contact Us anytime. Have a great day.
Great product.
Super quick delivery -- 4 days overseas!
Had a question, the company answered on the same day.
The product is easy to install and it looks inconspicuous!
April 29, 2019
Unprompted review
Reply from Picture Superstore
Thank you so much for sharing your experience with us. As always if you have any queries about picture hanging systems, contact Us anytime. Have a great day.
Good Product; problems promptly sorted
The initial order came very quickly after ordering but had several items missing; however, the company dealt with the problem very quickly and the missing items also were sent promptly.
The product itself - rail and associated hanging items - was very good.
April 23, 2019
Unprompted review
Reply from Picture Superstore
Thank you for your review. Apologies for missing few items in your order. We ship hundreds of items and unfortunately sometimes errors happen. Have a great day.
Prompt delivery and great packing
Prompt delivery and great packing. The items are easy to use and work well. The white hooks are, however, much smaller than I had expected and are too small for what I wanted them for.
April 15, 2019
Unprompted review
Reply from Picture Superstore
Thank you for your review. Have a great day.
Reply from Picture Superstore
Thank you for your review.
I am opening a gallery in the city of…Tallinn Estonia
I am opening a gallery in the city of Tallinn in the country of Estonia !
Question do I buy my hanging system there ? Or take or send it over from the UK ?
I spoke to Kris at picture superstore and he helped and guided me through the possibilities , options , costs
I need a lot of hanging system in a very spacious brand new space
With out kris this would not have happened so effectively as it did
My system arrived 3 days later by UPS and is amazing and was easy to fit .
If you would like to see the gallery the website goes live soon, if I can help you , just ask. Mark.
March 11, 2019
Unprompted review
Reply from Picture Superstore
Thank you for your review. Your gallery is one of the best-designed art places we've seen. We're impressed. Have a great day.
Excellent service
Excellent service, prompt delivery good packaging.
One minor point is the delivery charge perhaps a little too high.
Otherwise I am very satisfied
March 10, 2019
Unprompted review
Reply from Picture Superstore
Thank you for your review. We absolutely agree that the delivery charge by UPS could have been lower. We actually subsidise it the cost of it.
Excellent
Excellent. Very easy to use website, ordering, communication and delivery all fantastic. Delighted with the track system...great quality, will be buying more for the rest of the gallery.
March 1, 2019
Unprompted review
Reply from Picture Superstore
Thank you for your kind words and submitting a review. What you mentioned is exactly what we focus on in terms of customer service.
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