Pieminister Reviews 

453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, wonderful flavors, and light, delicate pastry of the various pies available. People also note the exceptional online ordering process alongside fast delivery times and secure packaging that keeps everything fresh. However, some people mentioned issues with delivery drivers leaving parcels exposed outside in the rain. Some reviewers were not happy with occasional hard pastry textures or finding unexpected gristle inside the meat fillings. A few consumers also noted that certain products lacked sufficient filling or contained too many vegetables.

What people talk about most

Product

Clients share positive opinions on product, highlighting the delicious taste, generous fillings, and... See more

Quality

Customers had overwhelming satisfaction with quality, frequently praising the crisp pastry and delicious,... See more

Delivery service

Consumers find delivery service to be positive, highlighting speedy arrival times and excellent packaging... See more

Order

Reviewers mention positive feedback about order processes, highlighting that the website is very efficient... See more

Service

Users describe positive interactions with service, highlighting that the staff is discrete and helpful while... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I felt compelled to express how delightful these pies were. I picked up a pack of four gluten-free Chicken and Leek pies, and they were fantastic in every way. The pastry was wonderfully light and del... See more

Rated 5 out of 5 stars

I cannot rate these pies and this fabulous company high enough. Not only were the pies the most delicious ever, their customer service and amazing team are unbelieveable and even ended up driving my... See more

Rated 5 out of 5 stars

Just eaten the blue and moo… it was absolutely delicious. Crisp pastry, just enough gravy and meat and the flavour was beyond amazing… 🤩 will definitely be buying again. 👍🏻

Rated 5 out of 5 stars

Best Gluten Free pies, i have had. Great fillings, with great taste and pastry that is lovely and not the usual battle of need for a pneumatic drill to get through the pastry and a magnifying glass t... See more


Company details

  1. Pie Shop
  2. also in
  3. British Restaurant
  4. Food Producer

Written by the company

Award-winning sustainable pie makers from Bristol


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(453)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

80 pies for a garden party!

We ordered 80 pies for a garden party including the Moo, Mooless, and the two types of chicken pie. The pies were an absolute winner and all guests enjoyed them, and inquired where we had bought them from. With some home made gravy and various potato dishes, the overall food experience was amazing!

June 21, 2025
Unprompted review
Rated 1 out of 5 stars

Nowhere near enough filling and what…

Nowhere near enough filling and what there was was tasteless, although what beef there was seemed of reasonable quality. Pastry was uninspiring and despite following the cooking instructions to the absolute letter the pie wasn't really steaming hot inside (and yes I know my oven heats properly). I shall stick to Tesco Own brand in future, no better quality but cheaper at least.

June 24, 2025
Unprompted review
Rated 3 out of 5 stars

This is the second time I’ve ordered…

This is the second time I’ve ordered pies because they are the best gluten free pies I’ve found. Ordering is easy and delivery is quite quick, my only disappointment this time was, along with non gf pies ordered for my partner I’d included 4 gluten free - free ranger chicken pies, (this was on my delivery note) but instead I received 4 gluten free Moo pies!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I did an online order

I did an online order. I’m gluten free and was beyond excited when they introduced the cheese and potato pie and I definitely couldn’t wait until it hit the supermarkets. To say I wasn’t disappointed is an understatement it was bursting with flavour so delicious. I love all the Pieminster pies and in my opinion they are the best gluten free pies out there, but I definitely have a new favourite flavour for sure. Will definitely be ordering again. Thank you Pieminster Pies you truly are the best. 🥧🥰

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

We will keep eating Pieminister pies

We have been eating Pieminister pies since we discovered them on Borough Market many years ago.
Although I don't love all their flavours, there are a couple that we buy regularly, either from the supermarket or ordered by post.
I just freeze them and oven cook from frozen when we want an easy meal (55 min, 180°C).
The postal service works well, with recyclable packaging, although I wish I could repurpose the ice packs. Now that I have a few of those, any from further orders I cut up to bin.
We love Heidi, Freeranger and Moo, and my husband, who can't eat dairy, really likes the Mooless Moo. You can find all their pies and ingredients online.
I would love it if they did a meaty, but dairy free pie, but they already deliver various options for people with allergies, so we can't complain.
I am shocked by a few of the negative reviews here; one about email request of ingredients (are all online), one about missing tokens on boxes (that is a really petty reason for a one star review).
In general, we find the pie quality high and very consistent with lovely flavours.
With my son's help, we may at some point earn the electric guitar through tokens.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Gluten free

Easily ordered, quick to arrive and in good condition. Best gluten free pies on market. Got fed up with supermarkets not stocking so ordered directly.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

These are great pies

These are great pies. Ordered a mix of gluten and non-gluten pies and all excellent. The non-gluten eater said they were the best they have ever had.
Well packed with ice packs still semi-frozen on arrival.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered (online) 12 pies (three…

I ordered (online) 12 pies (three types) because I'm so impressed. They are bit more expensive than other pies on offer, but the quality/taste was the deciding factor. I work for Morrisons and could get employee discount to equal the price... but we don't stock all of the varieties.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Pieminister Pies are Exceptional!!!

This is the second time I’ve bought pies online from Pieminister. I’ve been a fan of your pies for years, but this latest gluten free cheese pie is outstanding 🙌🏻. The pies arrived perfectly chilled and sat in the box all day safely. My only issue is with the delivery which both times has been left on my doorstep on the high street. I’ve had to frantically organise for a neighbour to take them in. Some more notice as to when they are coming would be useful. I don’t thin lk the delivery people should be just leaving £50 of pies in the sun on my doorstep when I haven’t answered the door - both times I’ve had to go out for the day and missed the delivery. Otherwise I love your brand, love your pies (as a GF person they are a total winner) and your website is easy to use. I will keep buying from you.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

No VIPie tokens on Big Cheese Pies

I ordered 12 pies online. 4 x Heidi and 8 x Big Cheese. The Heidi pies were in retail boxes, so we got a VIPie token on each one. However, the Big cheese pies were in 2 brown outer boxes ( 4 in each), so we didn't receive any tokens.
We already had 3 tokens and with the 12 I thought we'd receive on this order, we were going to order the 2 pie dishes for 15 tokens. I contacted Customer Services ( Kellie) and she said the Big cheese pies had been for Pie Week in their own shops, so they didn't have the retail boxes ready. In other words " tough luck"! I did say that there was no mention on their website that their wouldn't be any tokens on the Big cheese pies, so at the very least they should state that. We would have ordered different pies had we known. Leaves a nasty taste!

March 19, 2025
Unprompted review
Rated 3 out of 5 stars

Mixed feelings

Ordered pies from yourselves twice, the pies themselves lovely and packed well, however, no email was sent on either occasion to say the package had been dispatched, then the delivery driver just left the parcel on the doorstep and left. Luckily, I was home. Which has left me wary of ordering again.

March 14, 2025
Unprompted review

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