Pieminister Reviews 

453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally delicious taste, wonderful shortcrust pastry quality, and the fantastic variety of both vegetarian and gluten-free options available online. Consumers consistently emphasize the remarkably fast delivery service and secure, well-designed packaging that keeps everything completely fresh upon arrival at home. Some reviewers were not happy with the occasional lack of sufficient filling or small amounts of meat inside specific pastry orders received. A few other people also felt that courier delays or improper parcel placement caused minor inconveniences during the delivery process.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently praising the delicious taste and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the delicious taste and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy arrivals and... See more

Order

Reviewers highlight positive aspects of order satisfaction, frequently praising the easy online ordering... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I felt compelled to express how delightful these pies were. I picked up a pack of four gluten-free Chicken and Leek pies, and they were fantastic in every way. The pastry was wonderfully light and del... See more

Rated 5 out of 5 stars

I cannot rate these pies and this fabulous company high enough. Not only were the pies the most delicious ever, their customer service and amazing team are unbelieveable and even ended up driving my... See more

Rated 5 out of 5 stars

Best Gluten Free pies, i have had. Great fillings, with great taste and pastry that is lovely and not the usual battle of need for a pneumatic drill to get through the pastry and a magnifying glass t... See more

Rated 5 out of 5 stars

We've enjoyed the Channa Rama and the Wild Shroom pies - a delicious taste good and feel good experience. The pies arrived swiftly and well packaged without excessive waste. There are only two of us... See more


Company details

  1. Pie Shop
  2. also in
  3. British Restaurant
  4. Food Producer

Written by the company

Award-winning sustainable pie makers from Bristol


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(453)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Pies, Rubbish Delivery

5 stars out of 5 for the gluten free mooless moo pies. Absolute knockout! Perfect gluten-free pastry. Delicious, delicious, delicious.

Sadly, the DPD delivery was not great. The DPD driver did NOT follow instructions. The box was left next door (not where I specified), open at the top and mostly defrosted. I refroze them and thankfully they've been ok.

October 18, 2024
Unprompted review
Rated 4 out of 5 stars

Tasty Vegan Pies

The vegan pies are really delicious but difficult to come by in shops. I used to buy them from Sainsbury's and Waitrose but they appear to have ceased selling the vegan pie versions. I was delighted to discover the online order facility which worked well. The packaging was excellent including the ice packs which were still frozen on arrival.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

The best Vegan and gluten free pies

The best Vegan and gluten free pies! These are so hard to get hold of but mail order - no problem. Just wish more supermarkets stocked the vegan gluten free ones (or postage was less) Saying that they were extremely well packed - thank you

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Company

My son had a terrible experience with this company.
Went to an interview for a part'time position at Bristol shop and it was closed no manager to be seen. He went back when open apologies were made an interview reorganise.
Given a one hour trial for payment of pie dinner. Ended up working very hard over 2 hrs at a bottomless brunch, got the job and was told the manager on holiday and would contact him to agree hours. Went home and 'ate' his pay!!
Despite repeated followups no job was forthcoming, no hours provided.
Beware, organisation seems very disorganised and are wasting people's time at best.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Just great pies.

I've bought Pieminister pies from Borough Market for several years and when I found you did mail order I was in. They are great pies, just big enough for one and in so many fillings. I have yet to try your Venison pie, but will do soon.

October 7, 2024
Unprompted review
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Reply from Pieminister

Thank you for your lovely review David! The Deer and Beer is my new fave, hope you enjoy when you get to try it. best wishes from the Pie Crew

Rated 1 out of 5 stars

Awful pie…

Had a pieminster chicken and mushroom pie at The Swan, in Hereford. It was really awful worst pie I have had for ages. May have been cooked incorrectly?

October 18, 2024
Unprompted review
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Reply from Pieminister

Hi John, we'd like to look into this for you. Can you email the details to Hello@pieminister.co.uk and Martha will investigate. Best wishes from the Pie Crew

Rated 2 out of 5 stars

Great flavour but the meat !

Just had my first one from Sainsbury’s - once cooked I opened it up to find a good lot of beef filling with gravy - the flavour was excellent however it was let down by inedible chewy beef which was consigned to the bin - such a shame - could be sa one off but not prepared to chance another one - disappointing

October 15, 2024
Unprompted review
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Reply from Pieminister

Hi Paul, we are really sorry to hear this. Please could you email hello@pieminister.co.uk with the type of pie and use by date (if you have it) so we can investigate. We'd really like to make this up to you! best wishes from the Pie Crew

Rated 5 out of 5 stars

An amazing pie

I happened to notice Pieminster Moo & Blue pie, containing beef and Stilton cheese which I thought would be a bit different. I wasn't disappointed - the pastry is so crisp, good quality meat in a delicious gravy and just the right amount of Stilton. I will definitely be trying the other varieties which are a great price in Asda.

October 14, 2024
Unprompted review
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Reply from Pieminister

Thanks Caron! So happy to hear Asda customers are discovering and loving our pies. This is one of my faves too. best wishes from the Pie Crew x

Rated 5 out of 5 stars

Tasty pies!

Tried Mooless Moo and whilst not a fan of jackfruit, were impressed enough to try Wild Shroom.
As a result, took up the discount offer and ordered 4 Kevin's and 4 Heidi's.
I think we'll be ordering more in due course.

October 1, 2024
Unprompted review
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Reply from Pieminister

Hi Adrian, thanks so much for your lovely review! We're so glad you enjoy our pies as much as we do. Give us a shout at hello@pieminister.co.uk if we can ever help with anything. Best wishes from the Pie Crew.

Rated 4 out of 5 stars

Good pies

Good pies. Bit expensive. Weird that you can't buy gift cards instore

September 19, 2024
Unprompted review
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Reply from Pieminister

Hi Jamie, thanks so much for your review! We're so glad you enjoy our pies as much as we do. We'll pass your feedback onto our marketing team about the gift cards, that's a great idea! For any gift cards, please check out our online shop. If you have any other questions/feedback, just give us a shout at hello@pieminister.co.uk. Best wishes from the Pie Crew.

Rated 5 out of 5 stars

Fabulous pies for the whole family

The whole family love your pies; we are three vegetarians (one who is now gluten intolerant) and one meat eater; we can order a mix of pies to suit us all and we all love them; always amazing quality; quick delivery and even better that the packaging is all recyclable. Only downside is some of the pies don’t offer a token (gluten pie and filo pies - which are awesome by the way). Love your recipe book too.

September 22, 2024
Unprompted review
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Reply from Pieminister

Hi Jo, thanks so much for your Pie-tastic review! We're so glad your family enjoys our pies as much as we do. Our Gluten Free and Filo pies sold in our retail boxes should have pie tokens on the side of the box, the only exception is our pies from our online shop in the brown wholesale boxes. Happy Pie Token collecting! Best wishes from the Pie Crew.

Rated 5 out of 5 stars

Fantastic pies!

Fantastic pies!
It made the perfect family birthday party
Thank you very much
Highly recommend

September 15, 2024
Unprompted review
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Reply from Pieminister

Hi Troy, thanks so much for your lovely review! We're so glad you enjoy our pies as much as we do. Best wishes from the Pie Crew.

Rated 2 out of 5 stars

Found the service quite slow was left…

Found the service quite slow was left with no one taking my order for 15min then took ages to bring the bill ,

September 7, 2024
Unprompted review
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Reply from Pieminister

Hi Alexander, thank you for your feedback. We'd love to look into this for you, could you please email the details to hello@pieminister.co.uk so we can try to sort this out for you? Best wishes from the Pie Crew.

Rated 5 out of 5 stars

We had Issi as our server and we had a…

We had Issi as our server and we had a bottomless brunch. She came over so much so we weren’t left without a drink at a my point of the night, making sure our food was okay. This was the perfect night for me and my boyfriend I could not recommend it enough she was such a good server with the best attitude and confidence. The next time I come I hope she’s here is all I can say. Food was amazing bf and drinks were outstanding.

August 31, 2024
Unprompted review
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Reply from Pieminister

Hi Jade, thanks so much for your lovely review! We're so glad you enjoyed your time at our restaurant. We'll be sure to pass on your compliments to Issi, too. Best wishes from the Pie Crew

Rated 5 out of 5 stars

Great gluten free pies

August 29, 2024
Unprompted review
Pieminister logo

Reply from Pieminister

Hi Pat, thanks so much for your lovely review! We're so glad you enjoy our Gluten Free pies as much as we do. Best wishes from the Pie Crew.

Rated 5 out of 5 stars

Great pies

The pies are great quality and have more filling than shop bought pies and own brands. The postage was reasonable and the order was with me fast. Would order again!

August 4, 2024
Unprompted review
Pieminister logo

Reply from Pieminister

Hi Deborah, thanks so much for your lovely review! We're so glad you enjoy our pies as much as we do. Best wishes from the Pie Crew

Rated 5 out of 5 stars

the only steak and kidney pies i've…

the only steak and kidney pies i've been able to find and just as good as when i had them at festivals as a kid! good veggie range too

August 14, 2024
Unprompted review
Pieminister logo

Reply from Pieminister

Hi Robin, thanks so much for your lovely review! We're so glad you enjoy our pies as much as we do. Best wishes from the Pie Crew.

Rated 5 out of 5 stars

Brilliant plates

Brilliant plates! We use them for Cockney nights. We are planning a trip Borough market and of course the pie shop!

August 2, 2024
Unprompted review
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Reply from Pieminister

Hi Keith, thanks so much for your lovely review! We're so glad you love our plates as much as we do. Best wishes from the Pie Crew

Rated 5 out of 5 stars

Good range of pies for the whole…

Good range of pies for the whole family. Everyone enjoyed them. Brilliant customer care and great delivery service. Great to have available in freezer for mid week meal.

August 8, 2024
Unprompted review
Pieminister logo

Reply from Pieminister

Hi Esther, thanks so much for your lovely review! We're so glad you enjoy our pies as much as we do. Best wishes from the Pie Crew

Rated 5 out of 5 stars

Excellent Vegan Pies

Really happy with these vegan pies. Ate one in a pub in London and was delighted to see I could order them online. I will certainly be a regular buyer.

August 1, 2024
Unprompted review
Pieminister logo

Reply from Pieminister

Hi Dave, thanks so much for your lovely review. We're so glad you enjoy our vegan pies as much as we do! Best wishes from the Pie Crew

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