Pikaplaza Reviews 523

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I pre-ordered an item and transferred the money directly. I canceled this pre-order as I changed my mind. I received confirmation from Pikaplaza about the cancellation. However, Pikaplaza has not ye... See more

Rated 1 out of 5 stars

Have ordered a lorecana booster box over a year ago. Updates on website say their products didn’t get delivered. But I also don’t get a refund or any new updates. Mails don’t get responded. So I’m jus... See more

Rated 5 out of 5 stars

They delivery and packing is perfect. The webshop looks fantastic and their product range is super wide! I 100% recommend this shop!!

Rated 1 out of 5 stars

I made a preorder for a lorcana box on 28/9/23. It was expected to be sent on December 1st. Nothing. I wrote several emails (getting only automatic answer) and on January 2024 seems their email does n... See more

Company details

  1. Toy Store

Written by the company

De leukste Pokemon webshop van Nederland!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waiting for more than a year, no contact

Have ordered a lorecana booster box over a year ago. Updates on website say their products didn’t get delivered. But I also don’t get a refund or any new updates. Mails don’t get responded. So I’m just here praying I still get what I payed for. If not, these people are thieves.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy there!

Don't buy there!
It's now been 6 days when i ordered for 170€ and i didn't hear anything from them. Not on Instagram or E-mail.
If i will get my Order in the next time i am more than Happy, to Change my Review!!!

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

I reported the store in question but…

I reported the store in question but not from me I filed a report in their area now I really want to see what you will do for fraud they will fine you 5000 thousand euros and they will also make you close the store you have two options I have you send me Lorcana's Christmas box and you get a fine of 5,000 thousand euros or you get a fine and they make you close the online store, I don't know if it's clear to you, I wrote several times on social media but you didn't give me an answer, okay then I'll sort everything out, don't say I didn't have you Notified, you have 15 days and they will open the online store for you

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

Purchased as a pre-order 8 Lorcana Rise…

Purchased as a pre-order 8 Lorcana Rise of the Floodborne boxes on 12 September 2023, despite various requests to cancel the order and dozens of emails, to date I have received nothing, neither the boxes nor the refund nor the response

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

I also got scammed

I also got scammed. Ordered 2 lorcana troves way back in 2023 and don't get any reaction. No products, no refunds, no e-mail contact, as they ignore everything.

Waited some time to write a review, but now is the limit. Iam thinking about how to settle a lawsuit against them.

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

Got Scammed by them!

I am also one of the people that got scammed. Ordered a lorcana box way back in 2023 and don't get any reaction. No product, no money back, no e-mail contact (they ignore everything).

Waited quite some time to write a review but enough is enough.

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!!!!

Scam!!! Avoid it!! They never sent the product and never replied my emails. Stay away from them

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

0 stars - No response, no product, no money back

I have sadly preordered Lorcana in september and have written to them many times, always with a auto mail back. And now the mail is closed so I can't even send my mails begging for a refund or the product. That leaves me with this last option to write here on trustpilot as so many others... I think they have gotten soooo much money from this Lorcana hype and is now running away with it all. Do not buy here. Would give them 0 stars!

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

Scam site, do not order anything.

I made a preorder for a lorcana box on 28/9/23. It was expected to be sent on December 1st. Nothing. I wrote several emails (getting only automatic answer) and on January 2024 seems their email does not exist any more. It is simply a scam and I suggest trustpilot to put a clear advice about it.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

I've made One order in 01/10/2023.

I've made One order in 01/10/2023.
I already sent a lot of emails cancelling My order and i just get an automatic email and they dont answer.
I haven't got any refund until now and they just dont answer.
Dont buy them anything!

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong article received

Wrong article received. No contact possible, when sending an email you get an automated reaction that it can take a while for receiving an answer.

3 mails and 3 months later still no contact.

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

I pre ordered 3 boosterbox since aug!!

I pre ordered 3 boosterbox since aug. Nothing!! i asked for refund in november. No one is answering mail. 525€ lost till now .
(Update It has been a month since I sent my last email requesting a refund without receiving any response. I'm planning to send another one today.)(and its new year 2024 and still no mail reply no € back.!!!!! No money no reply 22-7-2024 they have a new contact mail not answering that one neither. 19-10-2024.still no money back.

August 21, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look