Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
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Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... See more
Company replied
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... See more
Company replied
I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... See more
Company replied
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, United Kingdom
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Many thanks to Will today for making the process of purchasing holiday cover with flood protection smooth and easy. Highly recommended.

Reply from Pikl Insurance
Pikl were able to broker a policy for my specific requirements where others failed to do so. Yes, it’s relatively expensive but gives me peace of mind. Additionally, Pikl were so professional, helpful and patient throughout the process when a potential claim arose four days before renewal. I can’t speak more highly of the service received from Keith.

Reply from Pikl Insurance
Well structured and easy to understand. Straight forward processing.

Reply from Pikl Insurance
Very efficient and professional renewal with Keith, very helpful and informative. Competitive pricing for insurance by Pikl.

Reply from Pikl Insurance
I renewed my house insurance with ease. Jasmine was so helpful & efficient.

Reply from Pikl Insurance
Excellent service from Keith. He was friendly and helpful. We sorted through the details and all is set for the upcoming year. Thank you Keith!
Jo P

Reply from Pikl Insurance
Pikl were seemingly the only company able to offer us buildings and contents insurance to cover our house and also the annex which we rent out on Air BnB. In all the many phone calls it took to organise this, Maria, who took my calls each time, was incredibly helpful. Great to have to continuity of speaking to the same person each time, and not only that, but knowledgeable and pleasant and helpful.

Reply from Pikl Insurance

Reply from Pikl Insurance
Jasmine was the person who dealt with my renewal. She was so patient, helpful and clear with explaining options.
Of course, the real test would be if I needed to make a claim. In the unlikely event of that, I’m sure I would have the same excellent service.

Reply from Pikl Insurance
What great customer service I have had from Pikl. A company that when they say they will get back to you they do and within a reasonable time. Really felt valued and appreciated by the two agents I spoke to on two separate occasions (Lauren and Maria) and they were really helpful.
They also gave a really competitive quote.

Reply from Pikl Insurance
Although it was difficult to get through to Pikl on the phone, once I did make contact the service was excellent. Lauren was very helpful and patient in explaining everything to me. Then once I had decided which policies I wanted to take out all the documents were sent to me in minutes. I would be happy to recommend Pikl to other people.

Reply from Pikl Insurance
Francine was excellent at explaining the renewal policy and the salient points . Very helpful professional and friendly

Reply from Pikl Insurance
I had a good experience with Pikl again this year. My renewal quotation was slightly cheaper than my existing premium and I was efficiently assisted by Lauren in the renewal process. A happy customer once again!

Reply from Pikl Insurance

Reply from Pikl Insurance
Excellent service, clear and easy to setup. Very much appreciated.

Reply from Pikl Insurance
Very easy to renew my policy with good, efficient, polite customer service.

Reply from Pikl Insurance
This is a great company, very helpful and well informed staff offering a good range of options.

Reply from Pikl Insurance
Very easy to use service that gave an extra peace of mind when adding on host insurance top up to cover any incidents for our Airbnb rental. Luckily there was no need to process any claims/issues so can't comment on that side but was very happy with their pricing, renewal options, coverage and overall customer service

Reply from Pikl Insurance
Maria was extremely pleasant was very precise re the policy i was renewing, Explained every detail of the policy it was a pleasure please give her my feed back as she does her job very well Thanks

Reply from Pikl Insurance
A lovely person on the phone reception and a really helpful senior advice expert (Rebecca) helped make my change of home insurance a positive experience and gave me a good quote too.
Many thanks!

Reply from Pikl Insurance
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