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Pilotshop CZ Reviews 587

•
TrustScore 5 out of 5

4.8

Aircraft Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that products arrive quickly and are well-packaged to prevent damage. Many people are also very satisfied with the quality of the products received, finding them to be as described and durable. The overall ordering process is often highlighted as easy and pleasant, with many consumers appreciating the company's responsiveness and helpful service. However, some customers also noted issues with product quality, describing certain items as appearing cheap or having manufacturing defects. A few other people also felt that delivery options were not very flexible, and in some isolated cases, there were delays in receiving orders or tracking information.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast delivery,... See more

Product

Users describe positive interactions with product quality. Many consumers praise the excellent and top-notch... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent and top-notch product... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and transparent... See more

Service

People report positive experiences with service. Customers consistently praise the fast and reliable service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You are definately great seller! The model arrived in perfect condition – beyond all expectations! Special thanks for the excellent packaging, fast dispatch, very careful and precise fulfillment of al... See more

Rated 5 out of 5 stars

The package i ordered arrived within 10 days. It was what i order and came alive. Pilotshop CZ does what it supposed to do in a professional way that aviation needs. Good job guys

Rated 5 out of 5 stars

Hey there. I was ordering the Garmin watch. Completely satisfied of the item, service and delivery options. 5 stars👍👍👍 Will come back for the next order soon.

Rated 5 out of 5 stars

Attitude of the staff, big choice of the items....nothing to claim, really.... Guys, don´t stop to do your work as you´re doing. I only wish you to be soon in your own new building, to feel more co... See more

Company details

  1. Aircraft Supply Store

Written by the company

European top as to the assortment and shipping fees. We have built our professional Pilot Shop since 2001.

Contact info

4.8

Excellent

TrustScore 5 out of 5

587 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great shop

Great shop, fast shipping and good communication. The only feedback I have is that the packaging could be better, it was almost open when it arrived.

April 27, 2026
Rated 1 out of 5 stars

Not satisfy

April 26, 2026
Pilotshop CZ logo

Reply from Pilotshop CZ

Good morning,

Could you please let us know what went wrong with your order? You ordered a logbook and a safety vest on Sunday, and we handed the package over to the carrier on Monday. The following day, the courier was unable to locate you at the address and delivered the shipment to the nearest pickup point. You collected the shipment the next day.

We would greatly appreciate your feedback regarding why you were dissatisfied, as we are always looking for ways to improve our service.

Have a nice day,

PilotShop Team

Rated 5 out of 5 stars

Best pilot shop

I want to thank pilot shop for excelent product quality and speedy delivery. I highly recommend them for your aviation related purcheses!

March 29, 2026

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