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Company details

  1. Events & Entertainment

Written by the company

1001 verschillende fietstassen en fietsaccessoires! Goedkoopste van Nederland! Vandaag bestellen, Morgen in huis én veilig betalen met iDeal!


Contact info

3.4

Average

TrustScore 3.5 out of 5

213 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Great products but terrible customer…

Great products but terrible customer experience. You did not send me the invoice I needed and showed no interest whatsoever in solving the problem. That's what happened. Reply to your last reply: you have sent an invoice but not with the right billing address and when I asked you to change it, you refused !!!!! Good Lord and you keep on going not showing any result attitude and confirming my point. You must be the only company on the net who doesn't't either adjust the invoice or actually have a way when ordering to distinct invoicing and delivering. In 2021 that's surreal !

September 24, 2021
Unprompted review
Pimpjefiets logo

Reply from Pimpjefiets

Dear Customer,

Thank you for your review. That's annoying to hear! Unfortunately I can't find an email from you regarding a complaint or question. What exactly went wrong with your order?

We apologize for the inconvenience!

With kind regards,
Pimpjefiets.nl

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Dear Customer,

Thanks for your response. That's sad to hear! However, I can't find an email from you about this. The invoice is included in the package.

If you have not received these, please let us know by e-mail with your order number. Then we can email the invoice to you.

With kind regards,
Pimpjefiets.nl

--------------------------------------------------------------

Dear Customer,

Thank you for your response. Unfortunately, it is not possible to change the information on the invoice after payment. This is not legally possible! That is why we cannot change the data for you.

We apologize for the inconvenience!

With kind regards,
Pimpjefiets.nl

Show reviews in all languages. (213 reviews)

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